Haew Suwat Waterfall Tours

The staff was awesome

Just came back from my stay at Princess Grand and overall, I had a great time. A huge shoutout to Ingrid and the rest of the guest services team. They truly went above and beyond to make sure I was assisted with a specific request. Also, anytime I had a question or needed help, they were on it right away with a smile. Really appreciated their attentiveness. The hotel itself is very clean. The lady who cleaned our room was always super friendly and did an excellent job – the room was spotless every day. There’s definitely no shortage of things to do on the property. Whether it was relaxing by the pool, joining some of the daytime activities, or catching the nightly entertainment, there was always something happening. The evening shows were genuinely fun and engaging – way better than I expected. Unfortunately the buffet food was not great. I got sick after eating at the fusion restaurant, which definitely put a damper on one of the days. Also, if you’re vegan or vegetarian, the buffet is pretty limited – not a ton of variety there. That part was disappointing. The additional restaurants that I had food at KA and A few others wasn’t bad. Despite that, I would still recommend the Princess Grand. The service, cleanliness, and fun atmosphere make it worth the visit – just maybe be cautious with the food, especially if you have dietary restrictions.

The place was truley amazing! We enjoyed every minute of our stay. The only recommendation i have is keeping the back porch lights on a little later at night.