2/10 糟糕
James W.
2024 年 3 月 13 日
不满意:清洁度
Terrible experience
We arrived at approximately 5:30PM after a full day of travel. The house had not been cleaned from the prior guests. Due to the time of day and size of our party we were not able to find another place to stay. It was stressful and disappointing. The property manager did send cleaners that who worked until 9PM to try and clean the house. We finished washing the sheets and making beds ourselves up until about 10PM but we had no other options. The hot tub stopped working the night we arrived as well and was not able to be repaired during our stay. The dishes and silverware had been put up dirty and we had trouble finding enough things that looked clean to eat off of. There are not enough towels in the house so we had to share towels and wash a load every time we used them. The house itself is beautiful and the location was awesome. The property manager did refund our entire stay and did make efforts to find cleaners and repair personnel, so I guess they did what they could. This property has so much potential. If they had a cleaners and would spend a few dollars on towels and a couple of other small things this would be a five star rental. If we knew the property was clean and everything was working we would go back - it is a really nice house - but we did not see anything to make us believe that it is worth taking a chance on renting it again. I would be extremely careful if you rent this property - verfiy that it has been cleaned, verify there are towels, etc
James W.
2024 年 3 月入住 2 晚