Pullman Liverpool

4.0 star property
Riverfront Liverpool hotel connected to the convention center, steps from ACC Liverpool

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Photo gallery for Pullman Liverpool

Hypo-allergenic bedding, in-room safe, desk, blackout drapes - Pullman Liverpool (Liverpool)
Property entrance - Pullman Liverpool (Liverpool)
Interior - Pullman Liverpool (Liverpool)
Restaurant - Pullman Liverpool (Liverpool)
Shower, rainfall showerhead, designer toiletries, hair dryer - Pullman Liverpool (Liverpool)
Located near Royal Albert Dock, Pullman Liverpool provides travelers with a luxurious base featuring practical amenities like dry cleaning services and a 24-hour gym. Guests appreciate in-room WiFi, breakfast at the on-site restaurant, and unwinding with drinks at the hotel bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(85 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Premium)

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 269 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Monarchs Quay, Liverpool, England, L3 4FP

What's nearby

  • ACC Liverpool - 1 min walk - 0.0 miles
  • M&S Bank Arena - 2 min walk - 0.1 miles
  • Royal Albert Dock - 5 min walk - 0.3 miles
  • The Beatles Story Museum - 5 min walk - 0.3 miles
  • Liverpool ONE - 11 min walk - 0.6 miles

Getting around

  • Liverpool James Street Station - 14 min walk
  • John Lennon Airport (LPL) - 30 min drive

Restaurants

  • ‪Baltic Fleet - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Rudy's Neapolitan Pizza - ‬6 min walk
  • ‪Madre - ‬6 min walk
  • ‪What's Cooking - ‬6 min walk

About this property

Pullman Liverpool

Upscale hotel near ACC Liverpool
Located close to M&S Bank Arena and Royal Albert Dock, Pullman Liverpool provides dry cleaning/laundry services, a bar, and a 24-hour gym. Free in-room WiFi and a restaurant are available to all guests.
Additional perks include:
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • 3 meeting rooms, a computer station, and a 24-hour front desk
  • A porter/bellhop, a water dispenser, and luggage storage
  • Guest reviews say great things the breakfast, central location, and helpful staff
Room features
All 216 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch flat-screen TVs with digital channels
  • Free infant beds, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (GBP 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.50 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool

Frequently asked questions

Is Pullman Liverpool pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Pullman Liverpool?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Pullman Liverpool on Nov 23, 2025 start from $86.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Pullman Liverpool?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Liverpool?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Pullman Liverpool located?

Located in The Docks, this hotel is steps from ACC Liverpool and M&S Bank Arena. Royal Albert Dock and The Beatles Story Museum are also within 10 minutes. Liverpool James Street Station is 14 minutes by foot and Liverpool Central Station is 18 minutes.

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Pullman Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1003 reviews
Rating 8 - Good. 177 out of 1003 reviews
Rating 6 - Okay. 39 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
The room was really modern and spacious with a great view of the channel.
Stayed 1 night in Oct 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting M and S Bank Arena so hotel was very convenient and parking next door was easy. Good food excellent breakfast staff friendly and polite and clean and comfortable facilities.
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly J

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly. Room and facility very clean. Neighborhood is walkable with many restaurants and things to do nearby.
Stayed 3 nights in Sep 2025

8/10 Good

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad and near docks
Stayed 1 night in Sep 2025

8/10 Good

Inah

Liked: Cleanliness
The view was nice and the room was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Belqies

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, room was spacious and nicely decorated. Loved the ocean view. Well air-conditioned and really comfy bed and pillow. Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

KATRINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff customer service was second to none
Stayed 1 night in Sep 2025

8/10 Good

Thwe

Liked: Cleanliness, amenities, property conditions & facilities
The scenery is excellent to go for walking.
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very good rooms. Friendly staff. Good location too. Breakfast gets very busy.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another lovely stay

Third stay at this lovely hotel. Always clean and staff are soo friendly. Perfect position with views of the Mersey. Fantastic breakfast served til 10-30!! Would defo recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Great location to access the city Centre, Albert Dock.Arena and Convention Centre. Felt safe and secure. Staff throughout my stay were welcoming and helpful on hand to answer any questions.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful
Stayed 1 night in Jul 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed room only very comfortable and clean
Stayed 1 night in Jun 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort

Good place to stay

Nice hotel. Great location. Very friendly and helpful concierge…. Only one issue, the towels were clean but old… One was so thread bare it had a hole and we needed to take it back to reception. Otherwise spot on.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff . Lovely stay thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place to stay
Stayed 1 night in May 2025

8/10 Good

Jemima

Good hotel, friendly and helpful staff. Clean and well maintained. Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short hop

Short trip to Liverpool excellent hotel, everything so close
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab location
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
Beautiful room and amazing bathroom. Great bed. Beautiful hotel. Amazing buffet breakfast.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and superb location!
Stayed 1 night in Feb 2025

6/10 Okay

David

Liked: Staff & service
Place was a bit run down. Room poorly cleaned
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but poor breakfast

Check in service was excellent and room large with a very comfortable bed. Only thing that let the hotel down for me was the breakfast - no real fresh fruit options and yoghurt was runny, coffee not the best so my advice would be to book this great hotel but have breakfast somewhere else.
Stayed 2 nights in Jun 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for conference centre

Nice hotel and very convenient for the conference/events centre next door. Friendly staff and nice room but breakfast wasn’t great.
Lovely view from the 6th floor
Room
Stayed 2 nights in May 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Helpful staff, warm, comfortable and spotless rooms.
Stayed 1 night in Dec 2024