“My biggest concern during my stay was the disrespectful behavior of a young employee working at the front office. This was the second time my room card stopped working, so I went to the office for assistance. The employee made adjustment on the computer and handed the card back to me, but she spoke to me with an unnecessary attitude even though I had remained respectful throughout the interaction.
I did not argue or respond negatively. I simply took the card, looked at her, and shook my head to……
“My biggest concern during my stay was the disrespectful behavior of a young employee working at the front office. This was the second time my room card stopped working, so I went to the office for assistance. The employee made adjustment on the computer and handed the card back to me, but she spoke to me with an unnecessary attitude even though I had remained respectful throughout the interaction.
I did not argue or respond negatively. I simply took the card, looked at her, and shook my head to……
Elsa