My spouse and I arrived to a beautiful property, exactly as the listing promised. As we began settling our items into the house, it became clear that a wasp nest had been built indoors, and many others crowded every doorway to the home, as well as the deck area. I tried to call David- the “man on the ground” contact listed in my check-in email, but I got no answer. After several hours of slowly, but systematically rid the house of the wasps, we decided to turn on the gas fireplace and get cozy in the cool mountain weather. The fireplace, however, was not functional. I called David a second time. Again I got no answer, but left a voicemail, feeling sure I would hear from him by the following morning. Our second day was spent dodging more wasps on the deck. On our third and final night at the house I decided to try calling David one last time as I was really hoping to enjoy at least one fire before we left. On this, my third attempt to contact the property owner, I finally got an answer. It was a female voice however, so I asked to please speak with David. The line disconnected. I called again, and reiterated my need to speak with the property owner. The voice on the other end was loud, brash, and mocking as it levied an annoyed “he’s not here!” And again the line was disconnected.
At this time I reached out to Evolve customer support, feeling sure that I must have had the wrong number. I was assured that it was the correct number, and finally as the Evolve customer support agent reached out to him, I made my first contact with David. He called quickly this time from the same number I’d been calling all along. He told me nothing was wrong with the fireplace and ultimately we disconnected our call due to poor reception. There were some lovely aspects to this trip. The scenery and grill were very enjoyable, although overall I am extremely disappointed in the experience. I would not stay here again, although we will definitely be returning to the area.