¿Ngorongoro Serena Safari Lodge acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en Ngorongoro Serena Safari Lodge?

El estacionamiento es gratuito en esta propiedad.

¿A qué hora es el check-in en Ngorongoro Serena Safari Lodge?

Inicio de check-in: 12:30. Fin de check-in: 18:00. No es posible hacer el check-in después de la hora establecida.

¿Dónde se encuentra Ngorongoro Serena Safari Lodge?

Este lodge con spa se encuentra en el campo, a unos pasos de Ngorongoro Crater y Lerai Forest. Lago Magadi y Mandusi Swamp también se encuentran a 20 km (12 mi).

Ngorongoro Serena Safari Lodge: Comentarios, Precios y Fotos 2025

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$1,782 por noche

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10/10 Excelente

Cara

25 ene. 2025

Gorgeous

Gorgeous location. Very clean and the best part was the friendly staff. Planning our next trip back.

Se hospedó 3 noches en enero de 2025

10/10 Excelente

Rob

19 jul. 2024

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Excellent lodge with great food and service and beautiful interiors and extreriors… with stunning views of the Crater

Se hospedó 2 noches en junio de 2024

10/10 Excelente

Pritha

Viaje en grupo, Viaje familiar

27 jun. 2024

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

This was my second stay in less than a year at Ngorongoro Serena Safari Lodge. It was a delight to see Shiela again, who provided a very warm welcome to our group. Upon seeing me, Shiela immediately asked me why I had not sent a message to the lodge to alert staff that that I was coming back again. During dinner, we once again enjoyed the all-singing, joyous birthday celebrations the staff perform as they approached people on other tables who were celebrating birthdays. Considering no one in our group was celebrating any special occasion, imagine our surprise when the staff presented us with a cake while serenading us with a song. Once the celebratory song was over, staff explained it was a 'welcome back' cake - which had been organised by Shiela and was greatly appreciated. It is this type of personal touch that makes our stay at Ngorongoro Serena memorable long after we have returned home, We were lucky to get clear skies on our second morning at the lodge - and hence enjoyed a magnificent sunrise from our balcony. We would like to than Shiela and all the other staff at Ngorongoro Serena Safari Lodge for taking such good care of us and for leaving us with such happy memories about our stay and African safari adventure.

Se hospedó 2 noches en junio de 2024

10/10 Excelente

john o

1 jun. 2024

Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Sebastian

20 ene. 2024

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Outstanding view

We had a great time. Excellent stay, truly recommended.

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Philippe

6 ene. 2024

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Elena

Viaje en pareja

27 nov. 2023

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Stunning view, authentic design, clean, comfortable. Nice dining and entertainment.

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Pritha

Viaje en grupo, Viaje familiar

21 jul. 2023

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

From the moment we arrived, the customer service provided at the reception, in our room and dining area was exceptional. View from our room was absolutely stunning and I will never forget the incredible sunrise we were lucky to see during both mornings of our stay. As our party included two senior citizens with mobility issues, check-in staff gave us a room that was as close to the main entrance/dining area as possible. Since the restaurant is located on an upper level and requires climbing up a spiral staircase, Ngorongoro Serena's manager Erick made arrangements for us to sit on a table on the ground-floor level bar. This meant the two senior citizens were spared the challenge of climbing up the stairs. We really appreciate how Erick, Sheila at reception and all the other staff went out of their way to make our stay so enjoyable and made a number of adjustments within the lodge to ensure my mum and aunt were comfortable. We also enjoyed the all-singing, all-dancing Serena birthday surprise I was given during dinner, which made it a very unique experience - even if it was two days before my actual birthday!! Due to the spread of the rooms, Wi-fi in room was not great. But this is to be expected in remote areas and it's a small price to pay for what was otherwise an incredible stay. Thank you to everyone at Serena Ngorongoro for the personal touch we were given and for making it such a memorable stay.

10/10 Excelente

Joellen

15 jun. 2023

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Graham

Viaje en pareja

29 may. 2023

Le gustó: Servicio y personal y condiciones de la propiedad

A really good hotel.

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Rahim

Viaje familiar

27 feb. 2023

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Very nice lodge very close to the entrance to the crater. Facilities, staff, food and services are all wonderful. We enjoyed our one night stay at the lodge in a room with a balcony overlooking the crater (actually a caldera).

Se hospedó 1 noche en febrero de 2023

4/10 Malo

Cliente verificado

7 ago. 2021

Le gustó: Limpieza

No le gustó: Servicio y personal

Disappointing lounge with a high price

The service at this expensive lounge is disappointing. In general there is no prompt help and everything is very slow and not organized.

Se hospedó 2 noches en julio de 2021

10/10 Excelente

Jennifer

Viaje en grupo

17 nov. 2020

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Incredible service

The view here is great. The food was good, not five star but solid. The staff there are excellent. True good service and very nice people. The spa service was a joy after so many days in the car. Would do again.

Se hospedó 1 noche en noviembre de 2020

10/10 Excelente

allison

Viaje en grupo

10 oct. 2020

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Amazing!!!

Amazing!!!!! Everyone who can go here should go immediately!

Se hospedó 3 noches en octubre de 2020

8/10 Bueno

finn

Viaje en grupo

27 mar. 2020

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

We had a very nice stay there the only problem was that this part of the country was hit by a lot of rain so quite a few of the roads in the crater was closed or flooded with a great risk to pass.

Se hospedó 1 noche en marzo de 2020

8/10 Bueno

Munson, Markt Schwaben, Bayern

24 nov. 2018

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Toller Blick, sehr guter Service, saunettes Personal. Und das, obwohl es keine kleine Lodge ist.

Se hospedó 2 noches en noviembre de 2018

8/10 Bueno

Biggi, Sachsen-Anhalt

17 nov. 2018

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Ein sehr schönes Hotel. Das Hotel fällt durch seine besondere Bauweise auf. Überall Steine aussen angebracht. Der Service ist ausserordentlich gut. Beim Einchecken wurden unsere Begleiter zur Personalunterkunft verwiesen. Erst auf Nachdruck erhielten wir den zweiten schlüssel. Ein Entschuldigung erhielten wir nicht.

Se hospedó 1 noche en noviembre de 2018

6/10 Aceptable

Herbert, Admont

26 feb. 2018

Le gustó: Servicio y personal

Luxus(preis)klasse Hotel

Da wir zu Sonnenuntergang angereist sind und am nächsten Morgen bei Sonnenaufgang wieder (in die Ngorongoro Caldera) weiter gezogen sind, haben wir das Hotel nur zum Übernachten benötigt. Das Abendessen und das Frühstück waren ausgezeichnet. Letztendlich für die Buchung mitentscheidend war auch die Nähe zum Eingang des Ngorongoro-Schutzgebietes. Dafür ist dieses Hotel auch das teuerste meiner bisherigen Reisekarriere. Den Blick auf (einen Teil) des Ngrorongoro-Schutzgebietes lässt sich das Hotel gut bezahlen. Aber Safari ist eben Luxus und somit teuer ;-)

Se hospedó 1 noche en febrero de 2018

4/10 Malo

pierre, france

25 sept. 2017

No service

No game drive scheduled by the lodge, expensive for nothing

Se hospedó 1 noche en septiembre de 2017

10/10 Excelente

Sam

28 ago. 2017

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

AMAZING!!!!!

Absolutely AMAZING place! Incredible views of the crater from all rooms. Nice bar, great restaurant for breakfast and dinner. Service top notch. Make sure you show them you have prepaid for your room, as they wanted to charge me twice initially....

Se hospedó 2 noches en agosto de 2017

2/10 Terrible

shanshan

5 ago. 2017

No le gustó: Servicio y personal

theft but cctv failed to record sly lodge manager

The service in the lodge of resturant is cold and My prada eyewear and box got lost in restraunt when restaurant manager is preparing the table. while the cctvs did not founction well during the time of theft. The lodge manager Dismas simba did not say anything sorry and do not care if i post the experience to other places. i filed the case in local police. police is going to investigate and ask them why all the cctvs failed to work just during the time of theft.

Se hospedó 1 noche en julio de 2017

10/10 Excelente

silvia, Roma

21 may. 2017

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Meraviglioso

Servizio 5 stelle...Hotel bellissimo con una vista spettacolare sul parco ngorongoro. Staff gentile e disponibile..pulizia eccellente e pasti eccezionali.

10/10 Excelente

Joanna

4 may. 2017

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Perfect!

Everything perfect! The hotel is great, food is delicious and location amazing! You see the Crater from your room! It's an expensive hotel but to be on top of the Crater it's a great experience and worth!

8/10 Bueno

Cliente verificado

26 abr. 2010

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

Great views

Stayed here while on Safari after climbing Kilimanjaro and was very pleasantly surprised. Using the few words of Swahili I had learned made all the difference and as a result, the staff and service was great. Dining Room very busy but with a good attitude we had a great meal. Service good, food same as everywhere else and very pleasant and tasty. (One needs to remember where you are and not have huge expectations!) The view is spectacular and worth rising early for the sunrise! Rooms were clean and absolutely satisfactory. A pleasant stay and would return there anytime

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