“The breakfast staff was terrible, as soon as they put the breakfast out they went and stood right by the food with their arms crossed and starred at everyone's plates. They spoke Spanish and I do too they were talking about how much food was on people's plates and saying rude things. I travel often and never had this happen before it was a terrible experience it made me feel like never going back to that hotel again. Sucks because the rooms were clean and it was very close to worlds of fun but……
“Loved the concert everyone was enjoying the music and dancing Didn’t like the extra charges to my room taxes ??? 40 extra dollars worth and didn’t like that you had to go upstairs to play a lot of the quarter machines”
“The only problem I had with this place was the beds were about as hard as a rock. I ended up having to lay on top of the extra pillows to make it soft enough to fall asleep”
“This was, without a doubt, the worst hotel stay I've ever had.
We checked in around midnight and were assigned Room 201. The hallway had a very strong food odor, and the room had bubbling paint that appeared to be from water damage. It felt unusually humid despite being cold. The floors were sticky and damp, the transition strip was torn, and the bedding felt moist instead of clean and dry.
We requested a different room and were moved to Room 124. It was in better condition, but it still felt……
“Staff check in was rude and we felt our check in was inconveniencing them. Television did not work the whole stay. One of the bed frames was crooked so my son fell off the bed while sleeping.
The non smoking room reeked of smoke.
Hotel refused refund. ”
“I stayed there for one night and I was not satisfied with a few things. It seems that repairs and upgrades might have been underway but being done in a shabby way. The A/C in my room was not working at all. The sink faucet was loose. We only had one pillow in the room and the towels in the restroom were not clean as they should have been. I'm usually not a complainer but I just wanted to give an idea of what to expect.”