Castillos en Orlando

“We spent a great stay until the check out, we leaved the hotel with no issues and just after I got home I received a notification from my bank that I had been charged for $ 75 dollars by the hotel, I called to the front desk for a clarification and the hotel employee told me it was because a damage on my room, I rejected that argument and asked for proof, he asked me to call back next day to talk to the manager. Next day I called and spoke with another employee, she told me the damage was on a...

“Rude staff, the receptionist was very rude Payments more, thieves”

“Mi habitación tenía problemas con la cerradura desde que me la dieron, al sig dia me quedé afuera porque no puedo abrir nadie la cerradura y me dieron otra habitación pero. O pude tomar mis medicamentos ni tener mis arts de aseo personal, pasé una noche mala. No hay hornos de microondas en las habitaciones y solo hay uno en recepción que puedes usar pero es súper tardado en que se desocupe y está sucio por lo general.”

“Piscina dañada, elevador deteriorado. Cuarto estuvo limpio y bonito.”

“Todo muy bien”

“What I didn’t like was that I paid extra for breakfast expecting a buffet or a more complete option, but it turned out to be a simple grab-and-go breakfast where you choose items like coffee, juice, yogurt, cereal or oatmeal, and fruit from a refrigerator. I wish this had been made clearer when booking. On the positive side, all the staff were wonderful. Everyone, from security and front desk employees to housekeeping, was very friendly, helpful, and professional, which made my stay much more...