Is The Bridge House Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Bridge House Hotel?

As of Oct 6, 2025, prices found for a 1-night stay for 2 adults at The Bridge House Hotel on Oct 19, 2025 start from $56.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Bridge House Hotel?

Self parking is free at this property.

What time is check-in at The Bridge House Hotel?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at The Bridge House Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Bridge House Hotel located?

Situated in Reigate, this hotel is within 2 mi (3 km) of Surrey Hills, Tunnel Road Caves, and Barons Cave. Reigate Hill Golf Club and Gatton Park are also within 2 mi (3 km). Reigate Station is 23 minutes by foot.

The Bridge House Hotel Reviews, Deals & Photos 2025

2/10 Terrible

Kay

Sep 24, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dirty,dingy,dismal with outdated furnitures and fixtures,corrudors smelt of mould,no resturant or bar open,reception desk not manned,wont be staying here again

Stayed 1 night in Sep 2025

2/10 Terrible

Alix

Sep 21, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Do not stay here! We decided it was a health hazard and left. That should tell you everything you need to know. The place needs completely gutting. Staff is lovely though.

Stayed 2 nights in Sep 2025

8/10 Good

Jason

Aug 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

For us the location was very convenient. The room was clean and the location perfect for walking, with beautiful viewpoints very close by. It is off a busy main road but no noise issues. The building and decor are a bit tired but did the job and all was all fine for our needs.

Stayed 2 nights in Aug 2025

2/10 Terrible

Ana

Sep 17, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The conditions I encountered were extremely disappointing and far below the expected standards of cleanliness and hospitality.

Stayed 1 night in Sep 2025

6/10 Okay

bonny

Aug 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 1 night in Aug 2025

2/10 Terrible

Audrina

Sep 21, 2025

Disliked: Cleanliness, property conditions & facilities

The beds are so warn we got stabbed by springs , it was extremely hot in the room we had to leave the patio door wide open all night , the washroom was not clean and we had to go and ask for pillows as the ones we had were two shoved in a case that made half a pillow they were so warn and old. The girl on shift was lovely very thankful for her and all her help with this very not recommend stay !

The top pillow was given to us upon request the bottom is what we had in the rooms 🤦🏼‍♀️

Stayed 1 night in Sep 2025

2/10 Terrible

darren

Sep 17, 2025

Disliked: Property conditions & facilities

Very dirty room shower stoped working on second day exposed wiring in bathroom light switch broken hotel is very run down and damp everywhere

Stayed 3 nights in Sep 2025

6/10 Okay

Andrew

May 8, 2025

Liked: Cleanliness, staff & service

Ok

Ok place to stay

Stayed 1 night in May 2025

2/10 Terrible

Sundeep

Sep 19, 2025

Disliked: Amenities, property conditions & facilities

The mattress in the room was Antique & the television was highly complicated. Even basic BBC 1 Channel wasn't available to watch

Stayed 1 night in Sep 2025

6/10 Okay

Tia

Aug 3, 2025

Everything just average.

Stayed 1 night in Aug 2025

2/10 Terrible

Stephen

Sep 28, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I did not stay, was not given a refund even 4 months in advance. No replies to email. The address on communications through Expedia was given as 1 Reigate Road. Google maps shows it about 5 miles from that address. After a 9 hour flight and an 8 hour time change I could not risk this place for me or the friends I was with.

Stayed 1 night in Aug 2025

2/10 Terrible

Dorel

Sep 22, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Disappointing

Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Sep 30, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I prepaid for breakfast on my two day stay. No memtion in thr nooking that it was continental at something like £14 per day. No hot food. No tables prepared to sit at on day two at 8.00 nothing was set out. Basically, i f i gad the time and energy i would take tbrm yo task for a refund. I booked via Expedia expecting some sort pf booking assurety. Badly ket down

Stayed 2 nights in Sep 2025

2/10 Terrible

Christina

Sep 3, 2025

Disliked: Cleanliness, property conditions & facilities

The room we stayed in (room 11) was full of black mold. There were bugs and hair in the beds. There was no way to lock your door and they keypads wiere intermittent. The staff were friendly and offered a new room, but it would've required splitting up the family, and it turned out to be a rough area

Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Jun 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great location. Excellent all round!!

Stayed 1 night in May 2025

2/10 Terrible

roger

Sep 2, 2025

Disliked: Cleanliness, amenities

There was an Indian wedding party in progress and the music was so loud it was impossible to stay in our room. No one informed us a wedding reception would take place. So never stayed. I want a refund please

Stayed 1 night in Aug 2025

8/10 Good

John

Jul 13, 2025

Our stay was good. We werer late (10.30pm) Check-in was quick & easy. Room very good. Room facilities e,g, Coffee remote tv plug in for recharging phones clean Shower need a boost (no pressure). All in all a GOOD EXPERIENCE normally use Premier but would DEFFINITELY us OYO again.

Stayed 1 night in Jul 2025

4/10 Poor

Ben

Jul 16, 2025

Liked: Cleanliness

Disliked: Amenities

Air conditioning didn't work, dated interior and restaurant/bar was closed.

Stayed 1 night in Jun 2025

8/10 Good

Dulish Perera

May 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is very lovely location, it is quite far away from airport but not difficult to reach to hotel. Front desk staff are really doing great job Specially Kumudu assist us lot as well she did really good support to us. We enjoyed staying with this hotel during our holiday

Stayed 3 nights in May 2025

2/10 Terrible

Daniel

Sep 22, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We arrived at the hotel and used an email with our room no 20 with the code to get in. Code didn’t work and phone number left on reception desk who gave us a different code to get in. Room standard was poor as dirty and stains over carpet. Also no soap or shampoo in dispensers. Also when about to go asleep, we hear the door and a random gentleman walked in our room!!! I also emailed to complain that night, which was unanswered. All of this is unacceptable!!!

Stayed 1 night in Sep 2025

10/10 Excellent

John

Jun 5, 2025

Liked: Cleanliness

Disliked: Amenities

Convenient and average standard. Would stay again, but only for night stays for closeness to where I was going. Price matched the accommodation

Stayed 1 night in Jun 2025

2/10 Terrible

L

Aug 7, 2025

Disliked: Staff & service

I chose this property for its location. The best thing I can say about it is that the two members of staff I made my complaints to were very polite and did their best to listen and help. The photos displayed on the site are not representative of the accommodation, and even at a budget price, one should have good pillows, mattress covers and clean rooms. The whole place is in need of serious investment to renovate it to an acceptable standard. Given its location, it's missing out on a large potential market.

Stayed 2 nights in Aug 2025

6/10 Okay

robert

Jun 5, 2025

Liked: Amenities

Room nice and big. Place need a spruce up and key code changed 3 times which was a pain. Staff nice and helpful.

Stayed 2 nights in Jun 2025

2/10 Terrible

simon

Sep 5, 2025

Disliked: Staff & service

“I checked in to this property and found the experience very difficult. A new receptionist was left alone to manage check-ins and was unsure how to respond when the fire alarm went off. Parking registration was confusing — despite staying one night, I had to register for two days to avoid a fine. The allocated room code did not work consistently, even after being reset. Corridors were full of building equipment and tools, which did not feel safe or welcoming. Because of these issues, I decided not to stay. This property needs better organisation and clearer guest support.”

Stayed 1 night in Sep 2025

6/10 Okay

Tym

Jun 10, 2025

Disliked: Property conditions & facilities

Dated and scruffy. Very basic

Stayed 1 night in May 2025

The Bridge House Hotel

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