The staff were friendly, pleasant, and caring. I complained upon checking in about the room's cleanliness, and within 5 minutes they were inspecting the room and cleaning. The issue as I'm told many times by locals is the "some-people" who come in and stay in Santa Maria with their "excessive" party like mentality. The room was clean, new paint, new sheets, and I liked my walk-in shower! it was new! some places you can tell that it needs renovation, but this place/room was clean and had been painted recently. I had a mid-sized fridge! For me it's important because some places they give you smaller than a "SMALL" fridge like you can hardly fit anything! so I was happy about the "working" fridge :) had a Microwave, and a TV. No Ironing board, no blow-dryer. X4 Large size Towels, one small for hands and another mid size in the bathroom-shower area. x2 soaps which I didn't touch so I can't comment if they were dry or soft or anything else. Overall I would recommend it as a place to stay due to it's cleanliness, 24/7 desk service, and if you need the place for overnight. As far as the area in general I was not happy with the noises. I booked it for business and work.