Staff were incredibly unfriendly and rude. Hotel was filthy and had bugs in the bed. Loud and overpriced.
Brian
2024 年 6 月入住 1 晚
6/10 一般
Balaji
2024 年 6 月 9 日
不满意:住宿条件和设施,员工和服务
Very poor service at the desk. Will not stay here again
Balaji
2024 年 6 月入住 1 晚
10/10 超赞
Olushola,las vegas
2024 年 6 月 6 日
Olushola
2024 年 6 月入住 3 晚
6/10 一般
Fran
与配偶出行
2024 年 6 月 3 日
Pool was closed sadly, gym was in poor condition.
Coffee was Luke warm breakfast was non existent! Each morning there was nothing left! Staff were barely courteous. No bar!
Fran
2024 年 5 月入住 2 晚
2/10 糟糕
Michael
与家人出行
2024 年 5 月 25 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms are not cleaned thoroughly. Hair left everywhere and it looks like someone else just left the room. Stale smelling rooms or they smell like smoke. The older man that works the front desk is rude and doesn’t have any customer service skills at all. We asked for more coffee when it was empty and he made it very obvious that he was upset that he had to make more. The other staff at the front desk is the same. I’d stay somewhere else if you can unless you want a dirty room
Michael
2024 年 3 月入住 1 晚
10/10 超赞
Ilaitia
团体旅客
2024 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
First time in san rafael saw it online and decided to try it out.room was spacious and clean
Ilaitia
2024 年 5 月入住 2 晚
2/10 糟糕
Selvin AA
2024 年 5 月 20 日
不满意:清洁度、员工和服务、住宿条件和设施
Me han cobrado y no tenían cuarto
Selvin AA
2024 年 5 月入住 1 晚
8/10 还可以
Sarah
与家人出行
2024 年 5 月 19 日
This hotel has guests that stay for a long time so there are stovetops, a fridge and microwave in the rooms. Unfortunately, people were cooking foods that did not smell good and it drifted into the hallway and room. There should be complimentary air fresheners for guests. It’s also next to a freeway so noise is an issue. The staff was sweet and the price was decent for a room. Didn’t visit the pool or spa