6/10 Aceptable
Stephany
Viaje de negocios
7 nov. 2024
Le gustó: Servicio y personal
Excellent staff, bad installations.
The hotel is clearly an old hotel, which is not a bad thing, if only they had taken the maintenance cycles seriously.
The hotel has good infrastructure, it is without a doubt the largest in Takoradi and has a view of the sea, although it does not have access to it, a private golf course separates them.
The problem with this hotel is that it is obvious that they have not taken the proper maintenance seriously to preserve the facilities.
I had the opportunity to check out all the available rooms, from the cheapest to the most expensive, and everything is the same: hallways in poor condition, unplastered walls, terribly dirty and stained carpets, dirty walls, and a terrible smell of humidity in absolutely all the rooms I visited (9 in total).
The clearest point in favor of this hotel is its staff. They are incredibly good at their job and always very helpful. If they could move this staff to a hotel with better infrastructure, it would certainly be a great hotel.
The hotel has a nice casino, an excellent and complete gym, and a spa that is without a doubt the most terrible I have ever visited in my life: dirty, terrible smell of humidity, and lamentable massage service.
Stephany
Se hospedó 3 noches en octubre de 2024