4/10 Malo
Jennifer H., Waconia
27 jun. 2025
Beautiful house but beware!
Overall house is beautiful, exactly how it is described online. Except there are things that need to be fixed. Like: a/c does not work for that big of a house, dont be fooled by them saying "we never heard of that", queen bed was broke, bunk bed ladder was broke, shower handle broke, movie theater chair broke, chair smelt like dog pee, started to smell of mildew in the basement the day before we left, pool ceiling was driping water, bats living in window shutters and bat poop all over deck and by hot tub, told property managers about a/c and nothing happened, kept giving us the go around. Multiple calls to company, management took 1 week to call me back, funny it was the day before we checked out. I get it there will be things broke/not working, its a rental but this was more than it should have been. Tried to work with management on a fair reimbursement price, they low balled me. This is the very first time ever to write this bad of a review or even ask for money back. They really need to fix this beautiful property up. Please do your research on this company (vacasa)
Jennifer H.
Se hospedó 9 noches en junio de 2025