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"Incredible spa! The service is amazing as well. Views from our room weren't great but the room made up for it!"

"Overall: 90% positive experience, would stay here again The good: The room was clean and the heated bathroom floor was quite nice after a cold day walking outside. The views from this property are quite lovely. The restaurant is very well appointed in traditional wooden architecture (if you like that, which we do). Breakfast has a good, though not massive, selection. The staff were quite pleasant. The location is very central. The less good: We were kept up late at night due to partying that could be heard in the middle of town nearby. The elevator is very very small. The hotel was kind enough to give us a room with a kitchen (which we did not ask nor pay for) but then informed us of a 60 CHF surcharge PER DAY to use it. At that point it's cheaper to eat out, so why bother giving us a kitchen. It felt as though we were taunted, being given a fridge, plates and glasses that we could not use."

"Loved our time at hotel! We had a great breakfast each morning Room was clean and spacious….spa was great too!"

"Very friendly staff, great facilities and the view for the Matterhorn is perfect"

"Clean and modern"

"The stay was excellent, tasty fresh breakfast...would highly recommend."

"Very good condition but bit far from the station but don’t worry hotel pick you up and drop off for check in and out. I booked small room. Room small but very good condition with balcony. Mountain view (Matterhorn) "

"Very nice hotel in downtown Zermatt. They came to pick us up @ the train station which was nice. Early check in and helpful with dinner reservations. Room is small but cozy and efficient. Everything you need. Downstairs is very Swiss. The spa is a great extra bonus. "

"I did not think breakfast was included"