Spokane Valley Mall: Tours y Actividades

So upon arriving and triple checking the day before I arrived, that my reservation was good to go and no issues, because I was traveling 3 plus hours to that destination. I got there the man at the desk was not very friendly, and told me that my reservation was "Cancelled.".... I always put a card down but sometimes I change cards etc when I get to the hotel, and all he did was look at me and then looked back down. I was furious! I never received a call, nothing, zero you name it regarding my room being cancelled by them, not myself! I had to get a room with 1bed for myself and 21 year old son which is fine, it's how they handled or NOT handled a extremely poor situation that was NOT my fault. I will never stay there again and I will let everyone I know traveling to Spokane to not stay there as I do marketing on social media etc.... VERY UNHAPPY

I liked, all very good; Good attention, very clean, I liked 100%