Springfield City Hall Tours

The staff is incredibly kind. One of our a/c wasn’t working and they replaced it with a new one with minutes of reporting it The property is clean but there is no housekeeping so you have to take towels etc to the front desk and receive new ones. I felt very safe there. Something I didn’t know was that they have condominiums for rent but you have to call the hotel directly for dates. They have racquetball center which is nice. Light does come through the doorways at night like others have said. Overall I would come here again and it was a good value for the price (except June/July/Aug when prices are close to double! You won’t be disappointed.

Quiet hotel with superior service and great amenities near to all of the sites in Boston.

Beautiful place. But floor in the bathroom was a little sticky. Yuck. When I checked in, I was shown a beautiful dining room where breakfast would be served. But then, instead, it was served in a much more shabby room. Also, the included breakfast was quite skimpy. Extra charge for a real breakfast. (Also, I may be wrong, but I don’t think the word “potatoes” appears anywhere on the menu. Of course, you do serve potatoes - with a delicious omelette that I enjoyed, for example.)