“- Delays in check in over two hours
- No Towels in the room
- No hot water in the room ensuite
- No pillow covers x 4 pillows
- Room phone is not working
- Unhygienic bedrooms & Toilets
- Power Cut twice in same day in all the hotel
- Bad smell in restaurant & it's air condition not working in very hot weather
- Facilities like pool/billiards broken cues and table & with added charge
- No double beds available in all the hotel as advertised but only two single beds available
- Hotel advertised……
“Travelled with family for few days. The kids loved the pool and the beach was fantastic. Animation team was fantastic. Rooms and surrounding areas could use more TLC. The food was too much of the local flavor and the not so much variety.....”