2/10 糟糕
janique,ile des soeurs
与配偶出行
2024 年 3 月 24 日
不满意:员工和服务、服务设施、住宿条件和设施
The pool and the beach are nice but otherwise this resort is very disappointing!
1) there’s an intermittent sewage smell around the property
2) It’s very remote, so even Bolt and grab dont go there …
3) they try to be « high-end »with spa menu prices that compete with the Ritz but the facilities are very ordinary… and they didn’t have any availability for the duration of my stay !!! There’s about a dozen spa’s five minutes from the resort …(that are 6 times cheaper)… they should make some kind of partnership and hire a few of their resources when need be !!
4) they don’t have luggage racks in the rooms (!!!) there’s space for it but it’s not something they provide! For the price, you would think they would be a lot better equipped!
5) the waiters at the pool bar, seemed to be exhausted and were not smiling nor friendly… first time that I see that in Thailand !
I liked the pineapple theme in my room… that was nice… I would not stay there again … i’m sure you can find something better for that price!!!
janique
2024 年 3 月入住 3 晚