2/10 Terrible
Cliente verificado
22 sept. 2024
No le gustó: Limpieza
Not the Cleanest
As soon as we walked into the house, we were hit with an overwhelming odor and needed to air out the house and I was going to buy air freshener. The rest of the house seemed okay, but as we settled in, we found more and more things that were not clean: dead bugs in the bathtub, sticky residue on the hall bathroom counter, piles of hair on the floor. Pet hair covered the couches, was in the bedding, and in the towels to the point where if you tried to dry yourself the hair was left on your skin. Then we tried using the kitchen. We ran dishes through the dishwasher and the dishes were visibly dirtier than when we put them in. We spent the morning washing these ‘clean’ dishes by hand. There was food stuck to the racks in the oven, the kettle was rusted on the inside. At this point, we had spent all night/morning messaging the host, sending pictures, cleaning, and feeling stressed about not getting to enjoy our short vacation, that we needed out. I let the host know that we were not okay with the cleanliness of this property, and told them the specific time we would be leaving after we gathered our things (within an hour, by 12:30pm), and would like a refund for the night that we wouldn’t be staying. The hosts that had been so attentive and responsive previously suddenly stopped responding to me. I’m still trying to contact them about a refund for the night we did not stay. We did not enjoy our stay, and would not go back here.
Cliente verificado
Se hospedó 2 noches en septiembre de 2024