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"Nice"

"Property was beautiful, rooms were clean, however the breakfast didn’t have much options or wasn’t restocked by the time we went downstairs. Paying for outside parking was a bit odd, totally understand about indoor parking but the outdoor option didn’t seem fair. The indoor was not available which was one of the main reasons why I wanted to stay at this location. And also, up on arrival we had to wait for staff to assist us as she was taking care of another guests needs. Perhaps a second staff memeber shift would have been helpful for the rest of guest, and myself, that we’re waiting to be checked in."

"Ourexperience was excellent! Unfortunately, I don't remember their names but I can tell you that the front desk staff were polite, extremely helpful and compassionate folks. I will definitely return because of them."

"Clean"

"Room is huge. Bed and pillows are comfortable. HVAC on the noisy end when kicked in. A little noisy from the traffic on the roads by the riverside. Not enough cloth/towel rack in bathroom. Two shampoo bottles and one conditioner. Left message at front desk to change when housekeeping comes next day and didn’t. Had to call again. The boathouse restaurant breakfast time the staff is very slow and we are in a hurry. The utensils set also have 2 forks and 1 spoon but no knife. Makes sure wonder where the staff’s mind is: consistently to put incorrect redundant items. There is great free shuttle service to Harvard campus and beyond but so under “promoted.” Most people we come to meet who stay at the hotel don’t know so it’s quite under utilized. Overall still great experience but there are areas for improvement. "

"Very good experience"

"Only think is the parking payment "

"Front desk staff was very friendly and answered all questions with detail and friendliness."

"Excellent clean and friendly home away from home Best Hotel o n years I've stayed at"