Southeastern Michigan Pet-friendly Vacations

Like - consistent quality. Friendly front desk staff. Secure elevator. Dislike - toilet seats fall down (flimsy). No food included in cost.

When we first arrived to check in at the front desk, staff were not welcoming. A staff member who checked us in barely made eye contact, responded with YEP when we said thank you quite a few times after asking questions. No directions were provided as to where anything in the hotel was. Ie. elevators, restaurants, pool. We arrived at the room it was nice, very clean, housekeeping was accommodating, but there was a fake fingernail in the one of the sides of the bed. My son actually noticed this first when climbing in the bed. After the room was cleaned the next morning- the fake fingernail was still there. Breakfast restaurant was over priced. Ex. 8.00 for a cup of tea. The pool and hot tub were a nice addition, once we found it! Overall the hotel is beautiful with rich history. It would have been great to have been welcomed more appropriately, coming from Canada. It certainly left a bad impression on our part.

The hotel is nice but I was disappointed that the staff had absolutely no tourist information available even though they had previously sent a welcome email saying that if I needed anything just let them know. Also, I prefer a hotel with a nice breakfast buffet.

Like - consistent quality. Friendly front desk staff. Secure elevator. Dislike - toilet seats fall down (flimsy). No food included in cost.

When we first arrived to check in at the front desk, staff were not welcoming. A staff member who checked us in barely made eye contact, responded with YEP when we said thank you quite a few times after asking questions. No directions were provided as to where anything in the hotel was. Ie. elevators, restaurants, pool. We arrived at the room it was nice, very clean, housekeeping was accommodating, but there was a fake fingernail in the one of the sides of the bed. My son actually noticed this first when climbing in the bed. After the room was cleaned the next morning- the fake fingernail was still there. Breakfast restaurant was over priced. Ex. 8.00 for a cup of tea. The pool and hot tub were a nice addition, once we found it! Overall the hotel is beautiful with rich history. It would have been great to have been welcomed more appropriately, coming from Canada. It certainly left a bad impression on our part.

The hotel is nice but I was disappointed that the staff had absolutely no tourist information available even though they had previously sent a welcome email saying that if I needed anything just let them know. Also, I prefer a hotel with a nice breakfast buffet.

Part of the hotel that is finished is very nice. There is still a lot of renovation construction ongoing, but our stay was on a Saturday night, so no noise issues.

I really enjoyed my stay. The room was clean and great location. I really liked having the valet parking made it so easy after a day out.

There was a problem with the internet and it never got resolved.