Andover Vacations from $379

I booked a smoking/pet friendly room and was told when I got there that all rooms were booked. The room we did get some this was non-refundable was in poor condition and the A/C didn't work not did the TV remote. The front was under construction and I had to wait until someone showed up to check me in and they didn't even check my ID just asked my name. Not very professional. Ample parking for large trailers.

The campground is really nice and so are the cabins on the property. It was very clean and accommodating. There is a big pool and community center. The staff are very friendly and helpful. We really enjoyed staying here!

No comment

Where to even begin? Paying your 20-something employees minimum wage to manage an entire upscale hotel on their own for a full 8-hour shift doubtless saves Hilton some money. Does minimum wage produce minimum problem resolution and minimum guest satisfaction? Yes. Does Hilton care? No. In fact, the hotel General Manager could not seem to trouble himself to break away from his gaming for two minutes to speak to us at the front desk about our problems. That's alright, General Manager -- we'll speak to you here. Your hotel is an embarrassment to the Hilton chain. There were large bugs in the room, the same large bugs in the elevator, and the same large bugs all over the lobby area. Perhaps they are sacred bugs because no one removes them, we didn't know. The refrigerator in the room did not work, but at least there was one. There was no safe in the room, and we took this to mean there is no crime in Kansas. There is inadequate lobby security. We were told vagrants come in from time to time to sleep in the lobby. Lovely. (cf. "no safe" above) We think there may not actually be a General Manager. Hilton advertises there is one with a business card at the Front Desk, but we never saw one, he never responded, and he never helped us. One duty manager did try to help us, however, and he is to be commended. We do not mention his name nor what he did to help us so that he is not punished for violating the Hilton Garden Inn Hutchison rule to not lift a finger.