4/10 Malo
Wendy M.
17 oct. 2022
NO HEAT
Emailed property management about a review that was left for this unit having. Stating they had no heat. Management responded stating they were not aware of any heating issues. Do they not read the reviews? Arrived and sure enough the heat down stairs was not functioning properly. Notified management and they sent over maintenance. Maintenance inspected the heater and said it couldn’t be operated safely. Then fan would need replacing. They would bring me a space heater. A space heater was dropped off while we were out for dinner. We arrived back and found our door to be unlocked to our unit. Apparently management forgot to lock the door when they dropped the space heater off. The space heater was very small and didn’t keep the down stairs warm and that was with the gas fireplace going. We packed up and left the following day due to no heat. I’ve received no apology from management nor a offer for refund. I will not recommend renting anything that is managed by Vacasa.
Wendy M.
Se hospedó 2 noches en octubre de 2022