Find kid-friendly hotels & resorts in Billington Heights, East Aurora

"News of this property being “the worst” Hyatt Regency are greatly, GREATLY exaggeratedz. First off, it has one of the more impressive lobbies around and I don’t think the guest rooms are all that bad. Yes, there’s a light in our room that doesn’t work and some of the doors in the hallway are janky…but it feels clean and is presentable. The staff are nice and I was able to check in a full four hours early. The area around the place is hit or miss, I went for a few walks and there are people asking for money that stick close to the heavy traffic/touristy areas. As long as you go about your business, they won’t bother you but remember to be kind. "

"Desk staff was courteous and friendly "