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Opiniones de Albion Manor

3.5 out of 5
Albion Manor
402 Sandgate Road, Albion, QLD

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 137 de 244 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 80 de 244 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 19 de 244 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 244 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 244 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Matt, Sydney

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly comfortable surroundings
Se hospedó 3 noches en mayo de 2024
Respuesta de Nicola, el 22 may. 2024
Thanks for the feedback Matt

10/10 Excelente

XIN

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location
Se hospedó 2 noches en marzo de 2024
Respuesta de Nicola, el 22 may. 2024
Thank you very much for the feedback.

2/10 Terrible

Rob-Roy

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Barry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Albion Manor is a little dated, but very clean and friendly staff. Location is great, choices of eateries in walking distance, and fairly close to the airport. Will definitely stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nicola, el 18 mar. 2024
Thanks for your feedback Barry. See you next time.

6/10 Aceptable

Patrick

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
very dirty
Se hospedó 1 noche en marzo de 2024
Respuesta de Nicola, el 11 mar. 2024
I am surprised that you felt that the motel was dirty because we consistently get amazing feedback on how clean the motel is.

2/10 Terrible

Louisa

No le gustó: Limpieza

10/10 Excelente

Clinton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nicola was very helpful and gracious, the rooms were very clean and lots of places to eat nearby in this quiet town of Albion. My wife and I would be happy to stay there again.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Mathew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful place to stay. Very comfortable and a convenient location
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Harrison

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When Jetstar cancelled my son’s flight from Brisbane to Adelaide, last minute, I had to book a hotel, not being from Brisbane & Racing against the clock to get a hotel room for him for the night I booked this place. Unfortunately, at the time we didn’t realise that the reception closed at 8 pm, however, the booking went through & I read something about 24 hour check-in. My son jumped in an Uber and arrived at the hotel, Unfortunately, that’s where we found out that the reception closes at 8 pm, and after hours bookings are by arrangement, only! My son called me extremely distressed. I called the after hours number he gave me and the wonderful manager came down and got him into his room, if it wasn’t for her i’m not sure where he would’ve been, Wotif were absolutely useless, there is no way I would book through this platform again, however, the manager from this property went above and beyond for my son! She gets five stars, I would have no hesitation in booking again, she went above and beyond for my family in such a stressful situation. The manager and Albion Manor 10 out of 10 - wotif 0 out of 10 !!!!!!

10/10 Excelente

Stewart

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jack

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Sean

No le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Marie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

darla

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Jason

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
lovely helpful staff and great location close to local cafes, parks, restaurants and also not far from to Brisbane City.
Se hospedó 4 noches en octubre de 2023
Respuesta de Nicola, el 4 nov. 2023
Glad to see that you enjoyed your stay with us Jason.

10/10 Excelente

Greg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay
Se hospedó 2 noches en agosto de 2023
Respuesta de Nicola, el 4 nov. 2023
Thanks Greg. We think it is a great place to stay as well.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Clean, comfortable and great location
Clean, comfortable room within walking distance to Albion shops and restaurants. No hairdryer in the room and no response when I called reception. Popped into the reception foyer in my PJs and still no response. Finally the manager appeared and chided me for holding the reception bell... but she did get me the missing hair dryer
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nicola, el 4 nov. 2023
Thanks Anonymous. I didn't chide you but merely pointed you did not hold the bell down. As it was from the time you pressed the bell to the time i was in reception it was 45 seconds!

10/10 Excelente

nick

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice room, clean and close to shops.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Tracy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location was convenient, check in was easy and pleasant, room was spacious and had a kitchenette (not required for our stay - but certainly good to know). Room was clean, bed comfortable. Off street, undercover parking was easily accessible.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Nicole

Viaje familiar
Le gustó: Limpieza y servicio y personal
Very convenient for my stay.
Se hospedó 1 noche en julio de 2023
Respuesta de Nicola, el 21 jul. 2023
Thank you for your feedback.

2/10 Terrible

Darren, New York

No le gustó: Servicio y personal
In the top 5 of the all time worst places I've stayed in my lifetime. Awful experience with the owner at check-in. Cramped room. Cold. Noisy. Smokers outside at midnight and others loitering around the entrance. 545am transfer to the airport didn't happen on time. Got an Uber instead. Do not stay. Avoid at all costs.
Respuesta de Nicola, el 11 jul. 2023
Thank you for your feedback Darren. Upon investigating with the Shuttle company, imagine my surprise when the company informed me that you refused to get in the shuttle as it had people from a different race than you on it. You were then offered a different shuttle but also refused this.As for your experience with me at check in I am so sorry that i was using the toilet when you arrived and had to wait for 90 seconds for me to arrange your check in. It is also interesting that you say our rooms are cramped when in actual fact they are double the size of a normal motel room.

8/10 Bueno

Claire

Le gustó: Limpieza y servicio y personal
Easy check in when outside of hours Beds comfortable and immaculately clean
Se hospedó 1 noche en junio de 2023
Respuesta de Nicola, el 21 jul. 2023
Thanks Claire for your feedback.

10/10 Excelente

Liz

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dated but very homely. Well recommend and will stay there again if we need acct in Brisbane. The location to train station and restaurants was fantastic.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Ian

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Paula

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location from the train station and very convenient for a good choice of eating options. Unit was clean and comfortable, and provided essentials for an overnight stay.
Se hospedó 1 noche en junio de 2023
Respuesta de Nicola, el 21 jul. 2023
Thanks for your feedback Paula.

6/10 Aceptable

Steve

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Kenneth

Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Ivi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Chris

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very comfortable!
Fantastic room - very comfortable. Will definitely stay again!
Se hospedó 8 noches en marzo de 2023
Respuesta de Nicola, el 20 mar. 2023
Thank you for your feedback, Chris. We look forward to your next stay.

8/10 Bueno

Paul

Le gustó: Limpieza, servicios, condiciones de la propiedad
The location and qua
Se hospedó 2 noches en febrero de 2023
Respuesta de Nicola, el 9 mar. 2023
Thank you Paul for your feedback.

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family Getaway
Had a great time staying here, had all the facilities needed fridge, stove, washing machine ect. Parking onsite. Walking distance to hotel and shops
Se hospedó 2 noches en febrero de 2023
Respuesta de Nicola, el 9 mar. 2023
Glad to see you enjoyed your stay with us David. We look forward to welcoming you again the next time that you are in Brisbane.

6/10 Aceptable

David

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Iain

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location, super friendly staff. It's a bit dated but excellent value for the money. Everything clean, tidy and well appointed room. No hesitation coming back.
Respuesta de Nicola, el 1 feb. 2023
Thank you so much for your great feedback Iain. Look forward to seeing you next time you are in Brisbane.

8/10 Bueno

P

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect for a quick overight stay.
Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

sharon

Se hospedó 2 noches en noviembre de 2022

8/10 Bueno

Sally

Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Kylie

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Manager has Issues. Hotel smells like something died and cigarettes. Mould along tiles in bathroom and all over shower curtain. Hair Dryer burnt out and left in position. Traffic noise horrendous. Think 80’s funeral parkour and your there. Good Luck !
Se hospedó 3 noches en septiembre de 2022
Respuesta de Nicola, el 26 sept. 2022
Thank you for your feedback Kylie. I am surprised that at no stage during your four day stay did you ever raise your concerns with me. I am wondering if this review is more based on the fact that I had to ask you multiple times to respect other guests in the motel and not let your children run in the hallway, jump on the lounge in the foyer late at night while you were sitting in your room drinking wine. As i did mention to you that several guests had woken me up to complain about the noise.

8/10 Bueno

Les

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean & comfortable... my particular room was right next to reception & front foyer, so I heatd all the banter etc
Se hospedó 4 noches en septiembre de 2022
Respuesta de Nicola, el 8 sept. 2022
Thank you for your review Les

10/10 Excelente

Kerry

Se hospedó 1 noche en septiembre de 2022
Respuesta de Nicola, el 8 sept. 2022
Thanks for the feedback Kerry

10/10 Excelente

steven

Se hospedó 1 noche en julio de 2022
Respuesta de Nicola, el 24 ago. 2022
Thanks for your feedback Steven

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
The service was excellent, good location as it was close to the airport and city. However, it is really loud from all the traffic and quite outdated.
Se hospedó 2 noches en julio de 2022
Respuesta de Nicola, el 8 sept. 2022
Thank you for the feedback Anonymous. We are just starting refurbishing all of our rooms.

10/10 Excelente

Kim

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff , rooms cleaned everyday , overall good experience.
Se hospedó 4 noches en junio de 2022

10/10 Excelente

Leanne

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very clean, rooms very spacious and comfortable. Staff friendly and helpful
Se hospedó 1 noche en junio de 2022

8/10 Bueno

Amanda

Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Amy

Se hospedó 2 noches en abril de 2022

6/10 Aceptable

Eddie

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal
Location was good but managers are a bit unfriendly.
Se hospedó 3 noches en marzo de 2022

10/10 Excelente

Des

Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wasn't really anything to not like I had a nice cosey stay
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was clean and quiet and big a little dated but comfortable
Se hospedó 1 noche en junio de 2021