6/10 Aceptable
Derrick
14 ago. 2025
Le gustó: Limpieza
No le gustó: Servicio y personal
There is NO reception of any kind. You enter the building by keying in a number, previously sent to you by email, on a pad, and when you get in you find yourself in a tiny, silent lobby, with closed doors and the beginning of a flight of stairs. Apparently you are expected to know your own room number - well, if this was mentioned on the email confirmation of a reservation which I had made weeks earlier, it didn't register at the time, and the information wasn't given in the emails received a few days before I arrived. There were two phone numbers given for queries: BOTH, when I tried them, gave me recorded no-one-here-to-take-your-call messages. There was nothing for me to do but keep trying, and eventually I got a response, and was informed which room was mine. The room was clean and comfortable, certainly, but that is the bare minimum one expects. Plenty tea bags, Nescafe sachets and milk provided in the room, but no biscuits. That is ALL. I've given one star for "service", but it wasn't a case of terrible service - it was a case of NO service. Sorry, but I won't be going back to Compton Guest House.
Derrick
Se hospedó 3 noches en agosto de 2025