2/10 Terrible
Pauline m.
Sep 2, 2022
Disliked: Cleanliness
Disappointing and not as advertised by vrbo
Upon arrival there was no formal meet and greet. We were late arriving due to flight delay but we kept owner updated. We were met by owners sister and simply given the keys, that was it. No proper instructions left at the house on how to use TV, where local bread shop was located/ recommended restaurants etc. Only 2 bathrooms at the property whereas we booked on basis there were 3 which meant having to share which was not ideal. Booked on basis of being smoke free however one of the rooms stunk of smoke and was horrible to stay in and same room had no side tables next to the double bed as there were no sockets which meant we had to move the double bed so that it could have a light next to the bed etc. the third bedroom had no side table or light Only one sun umbrella in the pool area which was insufficient for 6 people and the wall surrounding the back area was severely cracked in numerous places and looked as though it would topple over at any given point. Pool had not been cleaned on arrival as pine needles at the bottom and water level was far too low and no chlorine tablets as the skimmers were empty and they h ad apparently run out. Consequently after a few days the water quality deteriorated and algae started to develop. Pool people had to attend over several days to fix and left the hosepipe on without telling us to turn off. Ants everywhere in the house especially the kitchen despite being cleaned. Ant mounds in the hallway and bedrooms show this was a significant issue but no treatment left to use or instructions on what to expect. The kitchen had no tea pot or egg cups. Throughoutthe property there was a lack of working lights or light fitting that only had some light bulbs working. The photos on vrbo show pool lit up at night to use but neither the pool lights or back outside lights around the pool worked so you couldn’t use the pool area in the evenings; not that the pool area was attractive as there was a large hoarding board over a large outside building which was centred in the pool area. There were no toilet roll holders or small hand towels to use and a total mismatch of other towels and there was a lack of bedding provided just empty duvet covers. Would not return to or recommend this property . There is a lack of quality throughout eg desk lamps used as bedside and lounge lamps which isn’t what you expect of a villa described as “beautiful” I would be wary about relying on descriptions provided by vrbo in the future.
Pauline m.
Stayed 14 nights in Aug 2022