Chicopee Chalets

"I loved the convenience and ease of staying on campus for orientation. "

"The staff went out of their way to make sure that my stay had everything I needed. When I travel, this is always my "go to" hotel. Every single member of the staff went beyond their duties to help me and they are always so nice about anything you may need! "

"Beautiful hotel/casino, clean, friendly staff, lots of dining options, free parking, spacious, quiet room, overlooking the pool, nice shower, comfortable bed"

"Jess was simply amazing!! She helped us during the firework craziness in Springfield get back to the hotel safely"

"The staff is always very helpful. Lizzie, at the front desk was very nice and made my stay very enjoyable. The manager on call is also a treat to approach and makes sure to ensure I have what I need in order to enjoy my stay at the hotel. "

"The property was great and the staff was awesome "

"Clean but bathroom floor was damaged"

"Everything "

"We traveled with 2 cats who were not happy traveling. The accommodations were perfect for them. Air conditioning worked great on the hottest days of the year. The breakfast included were mediocre. Suggest eating elsewhere. Staff very friendly and baked cookies on request. Wonderful location near shops. Highly recommend."