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Opiniones de Hampton Inn Columbus I-70E/Hamilton Rd.

2.5 out of 5
Hampton Inn Columbus I-70E/Hamilton Rd.
2093 South Hamilton Road, Columbus, OH

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 234 de 680 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 206 de 680 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 99 de 680 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 70 de 680 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 71 de 680 opiniones" "

8.0/10

Limpieza

8.2/10

Servicio y personal

6.8/10

Servicios

7.4/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Valeria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Salvador

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Customer service was excellent, I will recommend this hotel to everyone.
Respuesta de Annette Taylor, el 26 dic. 2022
Thank you for your glowing feedback and review. We strive to ensure each guest has a great experience with us. We look forward to you staying with us again in the future.

8/10 Bueno

Jose

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 6 noches en septiembre de 2021

10/10 Excelente

Precious, cleveland, oh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Last minute reservation and it was a great choice!
Rooms were clean, staff was excellent. Would stay there again
Se hospedó 1 noche en noviembre de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Personal atento
Cómodo y fácil de acceder, a pesar de que la zona donde se encuentra no es agradable. El personal, muy atento

8/10 Bueno

Brenda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Rhonda, Lawton

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great safe location. Excellent room.the staff was very nice . Would definitely stay again!

10/10 Excelente

Courtney

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Michael

Great service and room
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Mark

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Servicios
Offe pot had some kind of gross mold growing in it where you put the coffee !!!! Showed it to the guest services desk person and they apologized and that’s it ! Just struck me as not really surprised at it or concerned !
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Linda

Se hospedó 1 noche en abril de 2024

4/10 Malo

Joni

Le gustó: Servicio y personal
No le gustó: Limpieza
No TV
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Paola

Viaje en pareja
Le gustó: Limpieza y servicios
Great staying in
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Daniel, Boardman

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
I called several times before we left to double check if there was a crib on site. No one answered although the Expedia website states that they had them available. We had to purchase a pack and play because they did not have them like stated on the website. There was a storm and the window leaked terribly. Not just the window but water was pouring down from the side of the wall next to the window, right over the air conditioning unit. We had already unpacked everything and set up our newly purchased pack and play and with a baby with us it was too much of a nuisance to repack everything and move rooms. I try to stay at Hampton Inns when I travel and this was the worst experience I’ve had in terms of the building condition.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

JeAnne

Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was charged a $250 fee for “stolen/missing or damaged item” that wasn’t my fault. When I attempted to contact front desk about the problem nobody answered the phone or was at the desk. The room was dirty when I arrived, the whole second floor smelled like marijuana. Will not be staying here again nor will I recommend anyone to do so in the future
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

merhawit

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location great environment from the staff
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Judy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Very nice place but pool needs to get cleaned often. And a suggestion of adding apps like Netflix or Hulu on TV that residents can log in on to their accounts. Staff are very responsive and helpful
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

gladys

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I enjoyed how everything. What I didn’t like how loud was the people next to my room I had a hard time fallen asleep and this continued until 3 am.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Donna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to Freeway, Plenty of Restauraunt
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Trevor

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I got double charged for my room because I booked through Expedia. First time in 3 years that this has happened. Front desk lady acted like it was normal. I did get my money back but I don’t appreciate not being told before booking that they’ll charge you twice.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Dr. Rita

Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
This is the second time I stayed here and both times the elevator is out. We had to insist on a ground floor room. Breakfast was good.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Steve

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice furnishings, updated, oleasant front desk staff
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Timothy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Richelle

The elevator was broken, the showers were cold, the pool was just shocked and staff said to wait only 30 minutes before getting in. The water was so cold that no one could use it. The fitness room smelled like cat urine and was not useable. Some staff were rude while others were nice.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Saba

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
At check in, we were told the elevator was just then out of service and if we like could wait in the lobby till fixed to accept a room on 3rd floor, however there was no functional elevator to date of check out and that was extremely disappointing as we were having trouble with getting to the 3rd floor room on foot! Honest information would have helped us make informed choice at the outset. Also, no restaurant on site was inconvenient to say the least. Would not recommend.
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Worst hotel experience of my life
Everything was broken, elevator didn’t work, pool out of service, shower curtain broken, stains on the floors, bathroom door doesn’t close correctly and there was a car in the parking lot blasting music from midnight until 3 am.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Barry Everett

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Decent
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

terry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room key card kept deactivating daily
Se hospedó 3 noches en octubre de 2023

4/10 Malo

Robert

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was not cleaned after first night stay, rrom keys quit working twice during stay and hotel front desk attendant could not be found for 10-15 min
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Gregory

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Jane

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Very disappointing
The front door was broken so had to be left open 24/7. I took a stairwell and saw another exterior door that didn’t close. The furniture in the room needed cleaning- dirty upholstery. There was coffee & a coffee maker but no sugar/ creamer. The sheets didn’t seem like they fit the king size bed The staff was very kind and seemed frustrated with the condition of the hotel
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

gordon, pueblo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very helpful staff
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Driving home to PA
Hampton Inns are pretty consistently good, but this hotel is a little dated. Bed was fine, but not amazing. Bathroom needed washclothes (front desk fixed us up), out of shampoo, and faucet was very loose at sink. Pretty quiet room and breakfast was fine. No real issues, but guessing this property is older compared to peers.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Victoria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Olivia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Never again.
ROBBED! We arrived after a knee surgery, only to learn that the elevator and pool were both out of order. They could have called us before we drove 3hrs to get there to warn us but they didn't. We couldn't get to any of the available rooms because of the broken elevator and obviously after a surgery couldn’t use the stairs (and the kids didn't have the pool). The front desk agent, Meridith, told us (at check in) that we could cancel our reservation and look for another hotel in the area without being charged. So, we went to find another hotel that had working elevators. They charged us the following morning anyway. After speaking with Annette, who told us the GM was on vacation and promised to call hotels.com and refund us herself, we felt relieved. Annette never returned our calls after that and we were not refunded. We were completely let down by this brand and will not be returning to any of their sister companies. We feel mislead and robbed. This was false advertising at the least and we deserve a refund!
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Jamiqua

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quiet
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Denise

No le gustó: Condiciones de la propiedad
My stay was unsatisfactory
I was not happy when I checked in and found out the elevator is not working and the Wi-Fi is out. Yeah I paid the same price for my room as though they were working. Also was charged $75 for each of my two dogs which I did not expect. I think that’s a bit pricey, the other hotels I stayed at was $25-$50 per dog. I was going to use the Keurig in my room for coffee in the morning, but when I raise the back put the water in there was mold inside the coffee pot. Staff was very kind and helpful.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Michelle

Viaje de negocios
No le gustó: Servicio y personal y condiciones de la propiedad
Terrible stay
The elevator was out of order, we could not come and go as we wanted for health reasons due to walking up and down stairs, There was no internet working. We needed bedding for our pull out couch. The clerk that was working on Friday Aug 11 at 9 pm told us that "she wasn't walking up and down the stairs, if you want it come and get it yourself".
Se hospedó 3 noches en agosto de 2023

4/10 Malo

John

No le gustó: Condiciones de la propiedad
Elevator was down, wifi was down. They gave us a room next to starcase,doors slamming and people running up and down all night. Bathroom was only partially cleaned. At this time I have no descent recommendation for this property.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Akoh epouse Achiambo

Good
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Olivia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Andrew

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
From the time of check in, our experience was very poor. The staff was overwhelmed and understaffed and was not kind to myself or other guests. Our room had a strange smell, the smoke detector was beeping and multiple lightbulbs were burnt out. I asked the front desk staff to address the issues multiple times. Finally, a maintenance worker came and replaced light bulbs and took the smoke detector off the wall and never replaced it. I felt this was very unsafe and neglectful. The property is decent and has much room for improvement but staff was not helpful.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Cheryleta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Dr. Rita

Viaje en grupo
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The elevator was out and staff didn’t care. The Wi-Fi was out and staff did nothing. Staff just said it’s temperamental and it happens.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Rena

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not a Hilton....KEEP DRIVING.
This is NOT a Hilton brand. Nothing about this hotel is Hilton. Please keep driving. My family and I stayed here 3 nights (Fri-Monday). There's NO air in the lobby or hallway. We also didn't have any air in the first room they gave us. The elevator worked one day ONLY; and even then, it seemed like it was going to get stuck each time we used it. There was NO WIFI, so we had to search for so much on our phones. The front desk clerk didn't have any recommendations on food or excursions. The first room they gave us had no working phone, no working air, the door hinge was off the cabinet, no ice bucket, and the linen was dirty/stained. The second room they gave us had no working remote, no working light bulbs (it was actually broken out of the socket and just laid to the side), and the floors were uneven (so we were always stumbling throughout the room). No one ever cleaned our rooms and when we asked for more towels, they only gave us two. I have NEVER been to a Hilton brand hotel and experience such mediocre care in the building and amenities. This was a waste of money and time. OH and they had the nerve to try to charge you $150 for incidental fees. From what we experienced, they should have credited US $150 for having to deal with their raggedy building. Such a disappointment. Please DO NOT book here. I'm trying to help the next family.
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Timothy

Viaje con mascota, Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
This property is supposed to be “pet friendly” but they charge $75 per night per pet. We have a 7 pound dog and an 18 pound dog that do not shed and are well groomed and well trained. Someone was supposed to call me about reducing this charge but did not call. The room was dirty and smelled like smoke. I couldn’t wait to get out of there and would never come back!
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Amy

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023

2/10 Terrible

Jon

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst stay of our lives
Worst experience. Can't believe it was a Hampton Inn. It was filthy, no light in the elevator, only one towel. Room was disgusting and not clean with hair everywhere. I could go on forever. DO NOT stay here. Just hope we didn't bring bed bugs back with us.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Jeffery

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Annette was wonderful! She provided outstanding customer service making our stay very pleasant. Comfortable bed and pillows
Se hospedó 1 noche en junio de 2023