Best Western en Cruso

“Property was well maintained. Staff were pleasant. The only negatives were the shipping containers in the parking lot blocked our view and the pool was closed. Otherwise, we would definitely recommend this hotel.”

“The worst costumer service in all my life. The lady at the front desk was unpolite, disrespectful, not helpful at all. We asked for the hot tub because it was the reason I rented the room and when I realized it was dirty and also it was in other property called “quality inn” I went to the front desk and I asked why she did not tell us the hot tub was not working and also dirty and that I would like to find a solution. She reacted in a terrible way saying that I could do whatever I wanted and I...