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Opiniones de Residence Inn by Marriott Dothan

3 out of 5
Residence Inn by Marriott Dothan
186 Hospitality Lane, Dothan, AL

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 99 de 163 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 36 de 163 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 17 de 163 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 163 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 163 opiniones" "

8.8/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Michael

Le gustó: Servicios
Great location
Se hospedó 1 noche en mayo de 2024
Respuesta de bk, el 13 may. 2024
Good afternoon to you and thank you for taking the time to write a review. We appreciate you and your business.

10/10 Excelente

Kristy

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved everything about this hotel. The rooms have full size refrigerators that was a plus
Se hospedó 3 noches en mayo de 2024
Respuesta de BK, el 7 may. 2024
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you.

6/10 Aceptable

Dean

Le gustó: Limpieza y comodidad de las habitaciones
Expected more for price
Tub dripped, no pillow cases, precious guest left massager in room.
Se hospedó 1 noche en enero de 2024
Respuesta de BK, el 2 feb. 2024
Good morning to you and thank you for taking the time to write a review. Let us be the first to apologize to you and please know that all of your concerns will be addressed with out team. Again, we certainly apologize and appreciate you and your business.

8/10 Bueno

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay was nice- we were there for one night. The room was comfortable, the furnishings were a bit tired, but the bed was comfy.
Se hospedó 1 noche en enero de 2024
Respuesta de BK, el 21 ene. 2024
Good morning and thank you for the review. We appreciate all feedback. Again, thank you and thank you for your business.

6/10 Aceptable

ronald

Le gustó: Limpieza
Average
While the rooms have coffee makers most lobbies have hot coffee they did not. Breakfast selection more limited then most. Furniture was worn. Pet friendly meant an extra $100 charge.
Se hospedó 1 noche en enero de 2024
Respuesta de bk, el 18 ene. 2024
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and know that we appreciate you and your business.

10/10 Excelente

Kresti, Scandia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the staff was very nice and the breakfast was great
Se hospedó 1 noche en enero de 2024
Respuesta de bk, el 17 ene. 2024
Good morning to you and thank you for taking the time to write a review. We appreciate you and your business.

8/10 Bueno

Jimmy

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 6 noches en enero de 2024
Respuesta de BK, el 12 ene. 2024
Hello to you and thank you for taking the time to write a review. We appreicate you and your business.

10/10 Excelente

Alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to Stay
We had a great experience, place was easy to get to, the staff was verry friendly, helpful. Our suite was very clean, stocked with everything we needed.
Se hospedó 1 noche en diciembre de 2023
Respuesta de BK, el 12 ene. 2024
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you.

6/10 Aceptable

Michael, Alpharetta

Viaje familiar
Le gustó: Servicio y personal y servicios
Property worked with us to adjust check in dates, which was great! Did not accommodate our request for extra towels, did not have bedding available for the pull out couch, overnight clerk was asleep in lobby when I tried to request bedding.
Se hospedó 1 noche en diciembre de 2023
Respuesta de BK, el 12 ene. 2024
Good morning to you and thank you for your feedback. Please know all of your concerns will be addressed. We certainly hated to hear of your concerns. Again, thank you and thank you for your business.

8/10 Bueno

Logan Heath

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de BK, el 12 ene. 2024
Good morning to you and thank you for your review. We appreciate you.

10/10 Excelente

Robyn

Se hospedó 1 noche en diciembre de 2023
Respuesta de BK, el 12 ene. 2024
Hello to you and thank you for your review. We appreciate all feedback and shared your comments with our team. Again, thank you.

6/10 Aceptable

bella

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en diciembre de 2023
Respuesta de BK, el 12 ene. 2024
Good morning to you and thank you for your review. We appreciate you and your business.

4/10 Malo

Julie, Ft Smith

Viaje en grupo, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Everything was really old ( except the kitchen seemed updated) the kitchen floor was torn up by the dishwasher all the furniture was really dented and scuffed, the shower was dirty and had mildew and mold and the shower curtain was discolored from soap scum and never being washed. There were also no tissues and no trash bags. Thr whole room smelled old and dingy.
Se hospedó 1 noche en diciembre de 2023
Respuesta de BK, el 12 ene. 2024
Good morning to you and let us be the first to apologies that you did not have a good stay with us. As our review show, that is not the norm here at our hotel. Please know that all of your concerns will be addressed with our team. Again, please accept our apology and know that we appreciate you and your business.

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de BK, el 12 ene. 2024
Hello to you and thank you for taking the time to write a review. We appreciate you and your review.

10/10 Excelente

Kent

Se hospedó 1 noche en diciembre de 2023
Respuesta de BK, el 12 ene. 2024
Hello and thank you for your review. We appreciate all feedback.

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
The main lobby had and extremely loud odor of natural gas, the sofa in the room was full of stains. It was stained so bad that we didn’t sit in it to watch the game. The outside needs more lightings to make the parking area feel more secure.
Se hospedó 1 noche en diciembre de 2023
Respuesta de BK, el 12 ene. 2024
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and will be working with our team on all of your concerns. Again, thank you and thank you for your business.

10/10 Excelente

Wataru

Se hospedó 2 noches en noviembre de 2023
Respuesta de BK, el 5 dic. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate you and your business.

4/10 Malo

Darvin

Se hospedó 2 noches en noviembre de 2023
Respuesta de BK, el 12 ene. 2024
Thank you for your review. We appreciate all feedback.

10/10 Excelente

Thomas, The Villages

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great room. Breakfast is not the best but ok. Overall a good experience.
Se hospedó 1 noche en noviembre de 2023
Respuesta de BK, el 4 dic. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

8/10 Bueno

Raul

Se hospedó 2 noches en noviembre de 2023
Respuesta de BK, el 12 ene. 2024
Good morning to you and thank you for taking the time to write a review. We appreciate you and your business.

6/10 Aceptable

Jason

Se hospedó 2 noches en noviembre de 2023
Respuesta de BK, el 21 nov. 2023
Good morning to you and thank you for the review. We appreciate all feedback. Again, thank you and thank you for your business.

10/10 Excelente

Tammy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de BK, el 21 nov. 2023
Good morning to you and thank you for your review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

8/10 Bueno

Stephanie

Se hospedó 1 noche en noviembre de 2023
Respuesta de BK, el 12 ene. 2024
Good morning to you and thank you for your review. We appreciate you and your business.

6/10 Aceptable

Natasha

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Good to be pet friendly but please clean...
First, the young lady at the desk when we checked in AMAZING! It was refreshing seeing someone in customer service finally enjoy their job. Secondly, I had to request to change rooms after we arrived. The room was dusty. There hair all of the sofa. I found myself trying to wipe the sofa down to remove the dust and hair. I remembered that the hotel is pet friendly. I requested a room change because I am allergic to dust and pet dander. I had to wipe the telephone down just to use it to call the front desk. The sofa had white residue on both arms that made it look even worse because the is no telling what the stains were. The sad part is I received a text telling us that our room was ready. So I wasn't expecting it to be that dusty since we arrived until 3 hours later because my son's game went over the original time. I have stayed at hotels where pets were allowed but they were spotless. We stayed at the hotel two years ago and it was so clean and well maintained. I wanted to stay again..I was disappointed. I spent the evening in the new room that was a little better sick. I wish I could have made a better review because I was excited about staying here again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de BK, el 8 nov. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and hated to hear that you did not have a good stay with us. Let us be the first to apologize to you and please know that all of your concerns will be addressed with our team. Again, please accept our apologies and know that we appreciate you and your business.

10/10 Excelente

PAtricia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
we only stayed one night but very comfortable
Se hospedó 1 noche en octubre de 2023
Respuesta de BK, el 2 nov. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate you and your business.

10/10 Excelente

howard, Decatur

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pet friendly
Se hospedó 2 noches en septiembre de 2023
Respuesta de BK, el 26 sept. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

6/10 Aceptable

Brian

Se hospedó 1 noche en agosto de 2023
Respuesta de BK, el 26 sept. 2023
Good morning to you and thank you for taking the time to share your experience with us. WE appreciate all feedback and shared your review with our team. Again, thank you and thank you for your business.

10/10 Excelente

Cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Service by the staff was outstanding!
Se hospedó 1 noche en agosto de 2023
Respuesta de BK, el 28 ago. 2023
Good morning to you and thank you for taking the time to write a review about your stay with us. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

8/10 Bueno

Randall

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de BK, el 4 ago. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate you and your business.

8/10 Bueno

Nancy

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Nice stay
Staff was very friendly and helpful. Seems the cleaning staff overlooked a couple of things but overall the room was clean.
Se hospedó 1 noche en julio de 2023
Respuesta de BK, el 23 jul. 2023
Good afternoon to you and thank you for the review. We appreciate you and your business. Also, we look forward to your next arrival.

4/10 Malo

Valerie

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The bathroom felt dirty and super outdated. Not sure if the sheets were clean or not
Se hospedó 1 noche en junio de 2023
Respuesta de BK, el 28 jun. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Please accept our apologies and know that all of your concerns will be addressed with our team. THANKS!

4/10 Malo

Thomas

Le gustó: Servicio y personal
No le gustó: Limpieza
Disappointed. I expected more based on the cost and location. This property was not very clean or in good condition. I don’t recommend this.
Se hospedó 2 noches en mayo de 2023
Respuesta de BK, el 3 jun. 2023
Good afternoon to you and let us be the first to apologize that you did not have a good stay with us. Please know from our ratings that is not the norm here at our hotel. Again, please accept our apologies and consider giving us another try. Lastly, know that we appreciate you and your business

10/10 Excelente

Rahshaida

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Breakfast
Se hospedó 3 noches en mayo de 2023
Respuesta de BK, el 29 may. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and appreciate your business.

10/10 Excelente

Fannie

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2023
Respuesta de BK, el 29 may. 2023
Hello to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and know that we appreciate your business.

10/10 Excelente

Shena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de BKK, el 9 may. 2023
Thank you for your review. We appreciate all feedback and shared your comments with our team. Again, thank you and we hope to see you in the near future.

10/10 Excelente

Philip

Se hospedó 3 noches en abril de 2023
Respuesta de BK, el 29 may. 2023
Good morning to you and thank you for the review. We appreciate all feedback and shared your comments with our team. Again, thank you and we hope to see you soon.

8/10 Bueno

Kenneth

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Property, but beware of false advertising
The stay started of rocky, since they are FALSELY advertising there is full kitchen in the suite. The only reason I stayed was because I thought there was an oven in the room, but it was a kitchenette with a small cooktop. The room was comfortable and clean, for the most part. They need to perform some high dusting in the room. The morning breakfast was a hodgepodge of items and the few items I could eat were good.
Se hospedó 5 noches en marzo de 2023
Respuesta de BKK, el 9 may. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with out team. Please accept our apologies on you concerns and know that we appreciate you and your business.

8/10 Bueno

rosendo

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
the room wasnt really clean - i found hair onthe bed sheets … they said no pets on that room but the base of the console cabinet you can see it had bitten by an animal - the bathroom sink has dusts on the cabinets -

8/10 Bueno

Chris

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was especially accommodating and friendly.

10/10 Excelente

Philip

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sss
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were very pleased with the property! There were no negatives.

8/10 Bueno

David

Se hospedó 1 noche en julio de 2022
Respuesta de Pam, el 25 jul. 2022
Thank you for choosing Residence Inn. We hope to see you again soon. Until then, safe travels.

10/10 Excelente

howard, Decatur

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Colanders

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Pam, el 1 jun. 2022
Dear Colanders, Thank you for choosing us for your recent stay! We hope to see you again soon. Until then, safe travels. Sincerely, Pam Garrett GM

8/10 Bueno

Tiffany

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property; clean; friendly staff(⭐️⭐️⭐️⭐️⭐️); expected a better breakfast but at least they had breakfast!
Se hospedó 1 noche en mayo de 2022
Respuesta de Pam, el 17 may. 2022
Dear Tiffany, Thank you for your feedback regarding your recent stay. I will be certain to share them with the team. We hope to see you again soon. Sincerely, Pam Garrett GM

8/10 Bueno

Nic

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful staff and property, slightly overpriced
Property and all facilities were very clean and well maintained. Staff was incredibly friendly! Only "cons" were I felt like the trash bins for a hotel of this style were very small and made it complicated when preparing meals. Breakfast was also a bit pedestrian - only pre-packaged frozen/chilled breakfast sandwiches, and continental staples (oatmeal, cereal, pastries, etc...) Overall, a great experience but I just expect maybe slightly more comfort and nicer amenities for the $200+/nightly rate.
Se hospedó 2 noches en mayo de 2022
Respuesta de Pam, el 1 jun. 2022
Dear Nic, Thank you for your feedback regarding your recent stay. I will be sure to share them with the team. We hope to see you again soon. Sincerely, Pam Garrett GM

10/10 Excelente

Debbie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Qick check in, friendly staff, comfortable room and bed
Se hospedó 1 noche en mayo de 2022
Respuesta de Pam, el 16 may. 2022
Thank you Ms. Debbie for taking the time to share such kind words regarding your stays. I look forward to sharing them with the team. Have a great day! Sincerely, Pam Garrett GM

10/10 Excelente

David

Se hospedó 1 noche en marzo de 2022

6/10 Aceptable

Stephanie

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Anthony

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed the business like atmosphere.
Se hospedó 1 noche en febrero de 2022