Thank you for your feedback. We apologize for the inconvenience you experienced with the cigarette smoke smell and the poor internet quality in your room. We will address these issues to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.

Dear Troy, thank you for your review.

Lamentamos mucho escuchar que tu experiencia en nuestro hotel no fue satisfactoria. Nos tomamos muy en serio los comentarios de nuestros huéspedes y nos disculpamos por no haber cumplido con tus expectativas. Vamos a investigar inmediatamente los problemas que mencionas con la limpieza y la atención para asegurarnos de que se tomen las medidas necesarias. Agradecemos tus comentarios y esperamos tener la oportunidad de recuperar tu confianza en el futuro.

thank you for your evaluation

Thank you for your lovely review.

Dear Alicia,Thank you very much for your evaluation.

Muy buenas tardes, Le agradecemos por su comentario en internet, lo ques nos realmente ayuda en mejorar nuesto trabajo.El ancho de banda que tenemos no es utilizado normalmente para ver películas, sino solo para consultar páginas en internet.

Dear Guest, we apologize for your unsatisfactory experience at our hotel. We will take care of all the concerns you've mentioned to make sure that our rooms are adequately upgraded in terms of furnishings and maintenance. About the first charge was only to guarantee your booking in case of cancellation, you paid on site. We look forward to another chance to deliver a lovely guest experience for your vacation!

Dear Guest, thank you for the review. we take note of your suggestions.

GRACIAS

Thank you so much for your very kind words. we are all delighted that enjoyed your visit so much.

thank you for your review

Dear Josè, thank you for taking the time to leave a review, we really appreciate it. We are glad you had a good stay and that you enjoyed Florence. Your review will help us improve even further. All the best.

Hi Gustavo, thank you so much for staying with us when visiting Florence. Your review means a lot to us and we are so glad that you enjoyed your stay. Wish you all the best and hope to see you again soon.

Dear Oscar, thank you for the review

Estimado cliente, muchas gracias por su maravillosa revisión.

Dear Guest , We are very happy for your review . you will be welcome any times

Dear Alfonso, thank you so much for being our guest and for taking the time to leave a good review. We are very happy that you had a nice stay and will work on improving what you pointed out. Wish you all the best and hope to welcome you again in the future.

Hi Ennio, thank you for your review, we are glad you enjoyed your stay at our Hotel.

Dear Guest, thank you so much for the detailed review, this is going to help us improve and help people that are looking for a Hotel in Florence choose us.Hope to welcome you again in the future.All the best.

Dear Mr. John, thanks a lot for staying at our hotel. Best regards

Estimado cliente, muchas gracias por Su estancia en nuestro hotel. Saludos

Estimado cliente, mil gracias por su estancia en nuestro hotel! Saludos

Estimado cliente, muchas gracias por todo Saludos

Estimado cliente muchas gracias por Su estancia en nuestro hotel! Saludos

Dear guest, many thanks for staying at our hotel and for your feedback we really appreciate. Regards

Dear valued guest, thanks a lot for staying in our hotel! We look forward to receive you again. Regards,

Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

Dear Sir, many thanks for staying at our hotel and for the wonderful feedback. Regards

Estimado Senor cliente, muchas gracias por Su estancia en nuestro hotel. Saludos

Dear guest, many thanks for staying at our hotel. Regards

Dear valued guest, thanks a lot for staying at our hotel and for the feedback we received. Thanks again. Regards

Dear valued guest, many thanks for staying at our hotel and for your nice feedback we really appreciated. We hope to receive you again here at Corona d'Italia hotel. Regards

Dear Claudia, we are so glad that you enjoyed your stay here in ur hotel, hope to see u soon again!! have a nice day

Estimado Senor, muchas gracias por Su estancia en nuestro hotel y por Su comentario

Estimado cliente,ù muchas gracias por su estancia y comentario positivo. Saludos

Estimado Senor/Senora cliente, muchas gracias por Su estancia aqui en nuestro hotel y por Su comentario tambien. Saludos

Dear Guest, we'd like to thank you for staying at our hotel. We're sorry to hear from you a feedback more about the surroundings than the hotel itself. Anyway rooms are just renovated and there are enough electrical ploughs. Regards

Dear guest, we'd like to thank You for staying at our hotel and for your feedback we really appreciated. Regards

Dear guest, thanks for your review and for staying at our hotel! Hope to receive you once again! Regards

Estimado cliente, muchas gracias por Su estancia en nuestro hotel y por Su comentario positivo! Saludos

Muchas gracias por todo, muy feliz que ustedes quedaron bien con nosotros

Estimado cliente, muchisima gracias por Su estancia en nuestro hotel y por Su comentario. Saludos

Dear guest, thanks a lot for staying at our hotel and for your feedback. Thanks again and regards,

Estimado Senor cliente, muchas gracias por Su estancia aqui en nuestro hotel. Mil gracias y saludos

Dear Madame, dear Sir, thanks a lot for staying at Corona d'Italia hotel! But you're reporting your stay in Venice...we are in Florence! Regards,

Estimado cliente, muchas gracias por su feedback! Hasta luego y gracias otra vez

Dear guest, many thanks for staying here at our hotel. We also appreciate your feedback! Regards,

Dear Mr. Alvaro, we'd like to thank you for staying at our hotel! We hope to see you soon. Thanks again and regards