Suite presidencial, vista al océano | Ropa de cama de alta calidad y caja de seguridad en la habitación

Opiniones de Elita Hotel

3 out of 5
Elita Hotel
3030 Bayshore Drive, Fort Lauderdale, FL

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 646 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 237 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 65 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 23 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 29 de 1000 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mariela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en julio de 2023
Respuesta de Ilona, Sales and Guest Relations Manager , el 27 jul. 2023
Mariela,we are absolutely delighted to receive your glowing feedback and a perfect 5 out of 5 score! Thank you for taking the time to share your experience with us.Your kind words about our team's positive attitude have filled us with immense pride and joy. We always strive to create a warm and welcoming environment for our guests, and it is incredibly rewarding to know that our efforts have resonated with you.Your satisfaction is our ultimate goal, and we are thrilled to have met and exceeded your expectations. We sincerely appreciate your recognition of our dedication to excellence. Your encouraging words motivate us to continuously improve and deliver outstanding experiences to all our guests.It was truly a pleasure hosting you, and we look forward to welcoming you back for another remarkable stay in the future. Sincerely,

2/10 Terrible

myrron

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de The Elita Team., el 19 sept. 2022
Marron, we see that your stay didn't go as well as you wanted it to be. I am so sorry that the hotel wasn't for you. We still would love to thank you for your business and maybe you will give us another try in the near future. Kind regards,

8/10 Bueno

FRANCISCO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
VOLVERE
Linda habitación, muy cerca de la playa. Toallas disponibles, buen piscina. Muy bien ubicado SIN WIFI en habitaciones. No hacen el aseo durante le estadía
Se hospedó 2 noches en marzo de 2022
Respuesta de Ilona, Sales, and Guest Relations Manager, el 1 abr. 2022
Francisco, Thank you for being our guest and for writing such a great review! We are delighted that our service and facilities met your expectations, and that you particularly loved our high-energy, great staff It is always great to hear that our guests had fun taking in the ocean views and sunshine! We hope that your great experience will bring you back to enjoy more of what we have to offer. We are still on limited cleaning services but are always available when needed. Thank you once again for choosing the Elita hotel in Fort Lauderdale. We look forward welcoming you back. Sincerely,

4/10 Malo

Marcelo

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Bueno solo para dormir
Cumple con lo básico pero muy básico, la habitación que nos toco no tenia para guardar ropa, secador de pelo, falto una mesa donde al menos poder hacer un sándwich
Se hospedó 2 noches en noviembre de 2021
Respuesta de Ilona, Sales and Guest Relations Manager, el 8 nov. 2021
Querido Marcelo, Lamentamos que se haya decepcionado con la habitación que reservó. Podríamos haberle mostrado el tipo de habitación que estaba buscando, si solo lo hubiéramos sabido, podríamos haberle mostrado diferentes tipos de habitación. Espero que nos brinde otra oportunidad en un futuro cercano y podamos ofrecerle las suites con habitaciones más grandes según disponibilidad. atentamente

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bueno
Muy bien, excelente hotel
Se hospedó 1 noche en junio de 2021
Respuesta de Ilona, Sales and Guest Relations Coordinator, el 4 jun. 2021
Gracias, gracias, gracias. Esperamos su próxima estadía !!!! Thank you, thank you, thank you. We look forward to your next stay!!!!

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal y servicios
Ubicación muy cercana de la playa
Se hospedó 2 noches en mayo de 2021
Respuesta de Ilona, Sales and Guest Relations Coordinator., el 30 may. 2021
Dear guests, Thank you for taking the time to leave us such a great feedback! Thank you from the entire team , to share your experience here regarding your stay at the Elita Hotel. We are happy you loved our location. We are so lucky to have had you as a guest, and we look forward to your next stay. Kind regards,

6/10 Aceptable

Grettel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy linda la playa mantuvieron las reglas por la pandemia
Se hospedó 1 noche en julio de 2020
Respuesta de Ilona, Sales, and Guest Relations Coordinator., el 26 jul. 2020
Grettel, Thank you for staying at our hotel. We hope that your next stay will earn us the 10 stars we are aiming for. Kind regards,

2/10 Terrible

felipe

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No lo recomendaría
Mala atención del personal, habitaciones pequeñas, con AC muy antiguo, el baño que suena y suena, sin reposeras en la pkaya como otros hoteles
Se hospedó 1 noche en agosto de 2019
Respuesta de Ilona, Guest Relations & Sales Coordinator, el 11 ago. 2019
Felipe, Gracias por elegirnos para su reciente visita. Realmente lamentamos la experiencia que tuvo con nuestro personal. Nos esforzamos por brindar un excelente servicio de cada miembro de nuestro equipo, y estamos agradecidos por comentarios que nos ayudan a mejorar nuestros servicios. Hemos compartido sus inquietudes con las personas apropiadas para garantizar que nuestros huéspedes reciban el mejor servicio posible. Pero tal vez estás confundido con una diferente con respecto al viejo A / C. Nuestro hotel abrió sus puertas en 2016, pero apreciamos su paciencia y esperamos que considere quedarse con nosotros nuevamente. Sinceramente,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en julio de 2019
Respuesta de Ilona, Guest Relations/ Sales Coordinator, el 9 jul. 2019
Dear guest, thank you so much for amazing 5 star review! I appreciate you taking the time to recognize our amazing team and be confident they will be acknowledged for their hard work and dedication Hope to welcome you back soon. Sincerely,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se requiere de un Pressure wash y pintar nuevamente las areas exteriores
Se hospedó 2 noches en junio de 2019
Respuesta de Ilona, Sales and Guest Relations Coordinator, el 22 oct. 2019
Dear guest, thank you so much for your kind review and scoring us 4 out of 5. We certainly understand the necessity of good products and are thrilled to hear you enjoyed your stay and we are proud to be part of the Fort Lauderdale Beach neighborhood and all the amazing things our fabulous city has to offer! We look forward to welcoming you back soon! Sincerely,

4/10 Malo

Rgdiaz, Fort Lauderdale

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
Es un lugar muy bonito y limpio, pero uno paga su dinero para divertirse y tdo el tiempo nos mandaban a callar , realmente era un hotel o un hospital pues a las 5 pm estábamos en puscina con niños además y nos mandarom a callar porque habían huéspedes durmiendo, entonces uno paga su dinero igual que tdos los huéspedes asi que como no voy a tener derecho a que mis hijos niños al fin jueguen en piscina, sinceramente no lo entendi
Se hospedó 2 noches en abril de 2019
Respuesta de Ilona, Guest Relations/ Sales Coordinator, el 5 may. 2019
Diaz, gracias por su opinión sobre nuestro hotel. Nos complace saber que su estancia en general fue satisfactorio, y apreciamos saber dónde tenemos margen de mejora. Nos disculpamos por el inconveniente con su estadía, sin embargo, cuando otro huésped se queja, tenemos que seguir con la queja y asegurarnos de que el nivel de ruido sea apropiado para el otro huésped. Esperemos que esto no haya eclipsado su visita Compartiremos sus comentarios con nuestro personal y esperamos que considere una nueva visita. Podemos mostrarle que estamos dedicados a brindar a cada huésped una gran experiencia.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente el hotel, el servicio y la ubicacion.
Se hospedó 2 noches en septiembre de 2018
Respuesta de Ilona/Guest Relations Sales Coordinator , el 26 sept. 2018
¡Gracias, gracias, gracias! Esta revisión realmente animó a todos nuestros miembros del equipo. Se enorgullecen de personalizar la estadía y recibir este tipo de comentarios es muy gratificante. Estamos muy orgullosos de Elita y de toda nuestra colección de hoteles Gzella. ¡Esperamos darle la bienvenida pronto!

10/10 Excelente

Diego

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
todo mas que bien!
para ir en pareja
Respuesta de Ilona, el 1 may. 2018
Querido Diego, Estamos muy contentos de que hayas disfrutado de tu tsy en el Hotel Elita. Gracias por marcarnos 5 de 5. Estamos deseando darle la bienvenida de regreso en su próximo viaje al área de Fort Lauderdale. Un cordial saludo,

10/10 Excelente

Christopher

Le gustó: Servicios
Great staff. Clean and private
Se hospedó 3 noches en mayo de 2024
Respuesta de Ilona Sales and Guest Relations Manager, el 20 may. 2024
Dear Christopher, Thank you so much for your fantastic 5-star review!We are thrilled to hear that you found our staff to be great and appreciated the cleanliness and privacy of our accommodations. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.Creating a welcoming and comfortable environment for our guests is our top priority, and it's wonderful to know that we succeeded during your stay. We truly value your feedback and are delighted that your experience with us was excellent.We look forward to welcoming you back for another outstanding stay!Sincerely,

6/10 Aceptable

Lovie

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Grounds were well Kept, but walls are Paper Thin in room.
Se hospedó 3 noches en mayo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 19 may. 2024
Dear Lovie, Thank you for taking the time to provide your feedback and for staying with us. We appreciate your honest review and the 3-star rating.We are glad to hear that there were aspects of your stay that you enjoyed, and we value your insights on where we can improve. Your comments are essential in helping us enhance the experience for all our guests.We hope to have the opportunity to welcome you back and provide an even better experience in the future.Sincerely,

10/10 Excelente

Janelle

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall a great property. Love smaller more intimate properties!! Staff was friendly… Wish they had closer dining but we was across from the beach so satisfied for the most part.😌😌😌
Se hospedó 3 noches en mayo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 19 may. 2024
Dear Janelle, Thank you so much for your wonderful review and for awarding us 5 stars! We are delighted to hear that you enjoyed your stay and appreciated our intimate property.Our team is thrilled to know that you found the staff friendly and that you were satisfied with our beachfront location. Your kind words are truly encouraging and motivate us to continue providing exceptional service to all our guests.We appreciate your feedback regarding the dining options , but you like you stated since the beach only being in 5 walking distance and all the restaurants located across from it was satisfying. We look forward to welcoming you back for another enjoyable stay!Sincerely,

10/10 Excelente

alexa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 19 may. 2024
Dear Alexa,Thank you so much for your wonderful review and for awarding us a perfect 5 out of 5 stars! We are thrilled to hear that you had an excellent stay with us.Your positive feedback serves as a great motivation for our team to continue delivering outstanding service and creating memorable experiences for our guests. We are delighted that we could meet your expectations and provide you with a pleasant and comfortable stay.We look forward to welcoming you back soon!Sincerely,

10/10 Excelente

Trent

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean hotel, great cost compared to others in the area. Would stay again for sure.
Se hospedó 3 noches en mayo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 17 may. 2024
Dear Trent,Thank you so much for your fantastic review! We are delighted to hear that you had an excellent stay with us. It's wonderful to know that you found our hotel clean and appreciated the value we offer compared to others in the area. Your positive feedback is incredibly motivating for our entire team, as we strive to provide the best experience for our guests. We are thrilled that you would choose to stay with us again, and we can't wait to welcome you back on your next visit. Thank you once again for your kind words and your five-star rating!Sincerely,

8/10 Bueno

James

Viaje en pareja
Le gustó: Servicio y personal y servicios
Very affordable! Literally a one minute walk to the beautiful Ft. Lauderdale Beach! Room was small but very nice and appears to have been recently remodeled. It looked clean but my wife (who is a clean freak) used a wet towel on the bathroom floor and it came up dirty. Our room had a connecting door to the room next to us which had 4 young guys talking and laughing half the night. It sounded like the door was open - you could everything they said! To be fair we didn't call the front desk until the next morning and they took immediate action and told our neighbor they will be asked to leave if it happens again. The pool and grounds are beautiful and they even have a little outside kitchen/bar, however it was terribly dirty. Staff was very friendly and helpful.
Se hospedó 3 noches en mayo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 16 may. 2024
Dear James, It sounds like you had a mixed experience at the hotel. But we are happy that the location was convenient and the room was nicely remodeled, but cleanliness issues can definitely detract from the overall impression. We will definitely will inform Housekeeping about your feedback , but unfortunate noise from neighboring guests disturbed your stay, but it's good to hear that the staff were proactive in addressing the situation when you reported it. Despite the hiccups, it's nice to hear that the staff was friendly and helpful, and that the pool and grounds were enjoyable. We hope this doesn't take away from welcoming you back in the near future. Thank you so much for being a great guest.Sincerely,

10/10 Excelente

Jacklyn

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really enjoyed our stay. The staff was very nice and the place was really clean and taken care of.
Se hospedó 3 noches en mayo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 9 may. 2024
Dear Jacklyn, Thank you immensely for taking the time to share your experience with us! Your glowing review truly brightened our day.We're so thrilled to learn that you thoroughly enjoyed your stay with us. Providing exceptional service and maintaining a pristine environment are always our top priorities, and it brings us immense joy to hear that we succeeded in creating a memorable experience for you.Your kind words about our staff's friendliness mean the world to us. We believe that genuine hospitality can truly elevate a guest's experience, and we're delighted that our team's warmth and attentiveness contributed positively to your stay.Cleanliness and upkeep are non-negotiable standards for us, and we're overjoyed that you found our property to be impeccably maintained. Your comfort and satisfaction are of utmost importance to us, and we're thrilled that our efforts to create a welcoming and spotless environment were appreciated.Once again, thank you for choosing to stay with us and for bestowing upon us the highest honor of a five-star rating. It was an absolute pleasure to have you as our guest, and we eagerly anticipate the opportunity to welcome you back for another wonderful stay in the future.Sincerely,

8/10 Bueno

Luis

Viaje en pareja
Le gustó: Limpieza y servicio y personal
the rooms are of decent size and seem to have be upgraded, but the walls are very thin and not all rooms have microwaves
Se hospedó 3 noches en abril de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 7 may. 2024
Dear Luis,First and foremost, we want to extend our heartfelt thanks for choosing to stay with us and for taking the time to share your feedback. Your insights are incredibly valuable to us as we continuously strive to elevate the guest experience. We're thrilled to learn that overall, your stay was enjoyable, and the 4 out of 5 star rating motivates us to maintain our commitment to providing exceptional service and accommodations.We appreciate your observation regarding the standard rooms not being equipped with microwaves. While this is indeed the case, we're delighted to inform you that our bar area features a generously sized microwave available for guests to use at their convenience. Additionally, our Deluxe room types are specifically designed to cater to guests seeking longer stays, offering amenities that include the convenience of enjoying quick warm-up meals in the comfort of their room.Once again, thank you for your thoughtful feedback. We eagerly anticipate the opportunity to welcome you back in the future and exceed your expectations.Sincerely,

10/10 Excelente

Brittney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 9 may. 2024
Dear Brittney,Thank you so much for taking the time to leave such a glowing review of your recent stay at Elita Hotel! We are absolutely thrilled to hear that you had a wonderful experience with us and that we could exceed your expectations.Your generous feedback means the world to us and serves as a true testament to the hard work and dedication of our team. We strive to provide exceptional service and create memorable moments for each and every guest, and it's incredibly rewarding to know that we succeeded in doing so during your stay. Your satisfaction is our top priority, and we are grateful for the opportunity to have been a part of your travel experience.We sincerely appreciate your support and patronage, and we look forward to welcoming you back to Elita Hotel in the near future. Sincerely,

8/10 Bueno

Marwan

Viaje en pareja
Le gustó: Servicios
Clean and decent
Se hospedó 1 noche en mayo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 5 may. 2024
Dear Marwan, We greatly appreciate your recent stay with us and for taking the time to provide your feedback. Your rating of 4 out of 5 stars is valued feedback for us and we are so pleased to hear that you found our accommodations to be clean and decent during your time with us. Maintaining a high standard of cleanliness and providing comfortable accommodations are top priorities for us, and we are delighted that you found our efforts to be satisfactory.Your feedback serves as encouragement for our team to continue delivering exceptional service and maintaining our standards. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Thank you once again for choosing to stay with us and for sharing your feedback.Sincerely,

6/10 Aceptable

Dana

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Door locks don’t work Questionable smell in the room No front desk staff most hours
Se hospedó 1 noche en mayo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 3 may. 2024
Dear Dana,Thank you for taking the time to share your feedback with us following your recent stay. Your insights are invaluable as we continuously strive to improve our services.We are sorry about the stronger cleaning products in the guest rooms, we will definitely inform the Housekeeping department and request the product to be more diluted . We also understand your concerns regarding our staffing and operational procedures. While we do have staff on duty, their presence at the front desk may be intermittent as they attend to the needs of other guests throughout the hotel. However, please rest assured that our team members are always available to assist you promptly, whether by phone or through the doorbell.Additionally, we apologize for any inconvenience caused by our doors closing at 11pm. We do have a dedicated night person on duty who can be reached for assistance at any time. Although they oversee two adjacent hotels, they are committed to ensuring the safety and comfort of our guests and are readily available when needed.Your feedback serves as a valuable reminder for us to continually review and enhance our operational procedures to better serve our guests, our hotel doors have double door lock that can only be opened with a key card but we appreciate your understanding and patience in this matter.We sincerely hope to have the opportunity to welcome you back and provide you with an improved experience in the future.Sincerely,

10/10 Excelente

Beatriz

Se hospedó 3 noches en abril de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 21 may. 2024
Dear Beatriz,Thank you so much for your outstanding 5-star review! We are thrilled to hear that you had an exceptional experience during your stay with us. Your kind words and positive feedback truly mean the world to our team.We take great pride in providing top-notch service and creating a comfortable, enjoyable environment for our guests, and it’s incredibly rewarding to know that we succeeded in making your stay memorable. Your recognition of our efforts motivates us to continue striving for excellence and we look forward to welcoming you back in the future. Sincerely,

2/10 Terrible

Jean, Cocoa Beach

Viaje familiar
No le gustó: Condiciones de la propiedad
Room had a moldy smell. It is not close to the beach as advertised. We spend a couple hours trying to find another hotel. Expedia was on the phone with front desk for a long time trying to get our money back so we could go somewhere else. We checked out after Expedia found us another place. There are still trying to charge us for the room even though we we only in it for 10 minutes.
Se hospedó 3 noches en abril de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 30 abr. 2024
Dear Jean,Thank you for choosing to stay with us at our hotel.We noticed from our records that you spent about four hours in the room during your stay. While we strive to ensure every guest has a comfortable experience, we regret to hear that you may not have been completely satisfied with your room type and accommodation.Had we been aware of any issues during your stay, we would have been more than happy to address them promptly. In fact, had you notified us within the first 10 minutes of your stay, and checked out we would have been pleased to offer it complimentary.Your satisfaction is our top priority, and we would have gladly upgraded you to a room more suited to your preferences had we known of any concerns. Additionally, we'd like to highlight that our hotel is conveniently located just 500 steps away from the beach, offering easy access to the beautiful shoreline.We are sorry that our hotel wasn't what you were hoping for and maybe in the future we have the opportunity to welcome you back for a more enjoyable experience.Sincerely,

10/10 Excelente

Angelo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was pleasantly surprised by this hotel. It was nice and quiet, which I love. 2 minute walk from the beach and restaurant of your choice. Easy walk to any store as well. Only thing that could improve are the chairs they lend out free of charge. They look like they’ve seen better days. But free is free so they did just fine. Would definitely come back for my futures trips to Fort Lauderdale!
Se hospedó 4 noches en abril de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 26 abr. 2024
Dear Angelo, We are truly delighted to receive your wonderful feedback regarding your recent stay at our hotel. Your kind words serve as a great source of motivation for all of us here at the Elita Hotel. It brings us immense joy to learn that you were pleasantly surprised by your experience with us. Providing a serene and tranquil environment for our guests is one of our top priorities, and we are thrilled to hear that you found our hotel to be nice and quiet, perfectly complementing your preferences.Furthermore, we are elated to know that our prime location, just a stone's throw away from the beach and an array of dining options, added to the convenience and enjoyment of your stay. The accessibility to nearby stores further enhanced your experience, ensuring that all your needs were met with ease and we appreciate your valuable feedback regarding the complimentary chairs provided by the hotel. Rest assured, we take every guest comment seriously, and your input will certainly be considered as we continually strive to enhance the quality of our amenities.It warms our hearts to hear that you are already considering returning for your future trips to Fort Lauderdale. Your loyalty means the world to us, and we cannot wait to welcome you back with open arms and provide you with another memorable stay.Once again, thank you for choosing to stay with us.Sincerely,

10/10 Excelente

JENNY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was truly surprised with this hotel. It was very clean , quiet and sheek.
Se hospedó 3 noches en abril de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 25 abr. 2024
Dear Jenny, Your generous rating serves as a glowing testament to the dedication and hard work of our team. Knowing that we were able to meet your expectations and provide you with a memorable experience fills us with immense pride and joy.We are so committed to delivering exceptional service to each and every one of our guests, and your acknowledgment of our efforts reaffirms that we are on the right path. The feedback inspires us to continue striving for excellence in everything we do.We are deeply grateful for your support and for choosing to stay with us. Should your travels bring you back to the Elita Hotel, it would be an absolute pleasure to welcome you once again and ensure that your next visit is just as fantastic as the last.Thank you once again for your kind words and for being such a wonderful guest. Your satisfaction is our greatest reward, and we look forward to the opportunity of hosting you again in the future.Sincerely,

10/10 Excelente

Lawrence

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is very close to the beach. All the staff were amazing and friendly. The room was very clean and well put together.
Se hospedó 3 noches en abril de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 19 abr. 2024
Dear Lawrence,Thank you so much for choosing to stay with us during your recent visit. We are absolutely thrilled to hear that you had such a wonderful experience at our property.The kind words about our proximity to the beach, the cleanliness and presentation of our rooms, and the friendliness of our staff truly warm our hearts. It's our top priority to provide a comfortable and enjoyable stay for all of our guests, and knowing that we succeeded in doing so for you brings us immense joy.We take great pride in maintaining high standards of cleanliness and hospitality, and it's incredibly rewarding to receive such positive feedback from valued guests like yourself.Please know that you are always welcome here, and we look forward to the opportunity to host you again in the future. Sincerely,

8/10 Bueno

Orlando

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 18 abr. 2024
Dear Orlando,We extend our sincere gratitude for taking the time to provide feedback on your recent stay with us. Your rating of 4 out of 5 stars is greatly appreciated, and we are delighted to hear that your experience was positive overall. Your feedback serves as valuable insight into areas where we excel and where we have opportunities for improvement. Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future.Sincerely,

10/10 Excelente

Lisa

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
Comfortable and accommodating!
Se hospedó 4 noches en marzo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 2 abr. 2024
Dear Lisa, We are thrilled to receive your outstanding 5-star rating and would like to extend our sincerest gratitude for your generous feedback.Your kind words bring us immense joy and serve as a testament to our commitment to providing exceptional comfort and accommodation to all our guests. It is our utmost priority to ensure that every aspect of your stay surpasses your expectations, and we are delighted to hear that we succeeded in providing you with a comfortable and accommodating experience.At the Elita Hotel , we strive to create a welcoming and relaxing environment where guests can unwind and feel at home. From our cozy rooms equipped with modern amenities to our attentive staff dedicated to your every need, we are delighted that you found your stay with us to be both comfortable and satisfying.We are truly grateful for the opportunity to have hosted you, and we look forward to welcoming you back for another memorable stay in the near future.Sincerely,

10/10 Excelente

Yang

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 4 abr. 2024
Dear yang, We hope this message finds you well and filled with the same joy that you brought to our team with your kind words and glowing 5-star review! On behalf of everyone here at the Elita Hotel , we extend our heartfelt gratitude for choosing to stay with us and for taking the time to share your experience.Your delightful feedback not only made our day but also reaffirmed our commitment to delivering exceptional hospitality experiences. Knowing that we succeeded in making your stay memorable fills us with immense pride and joy and it's truly heartwarming to learn that every aspect of your stay surpassed your expectations. From our immaculate accommodations to our attentive staff and the overall ambiance of our hotel, we're thrilled that you found everything to your liking. The feedback is invaluable to us as it inspires us to continually strive for excellence and raise the bar higher with each guest we welcome through our doors. Rest assured, we'll continue to uphold the standards of hospitality that won your approval and ensure that every guest receives nothing short of exceptional service.It was an absolute pleasure hosting you, and we sincerely hope to have the opportunity to welcome you back for another memorable stay in the near future.Sincerely,

6/10 Aceptable

Stefan, Palm Desert

Le gustó: Limpieza y servicio y personal
Shallow rooms. Feels like you have a football team in your room all night.
Se hospedó 2 noches en marzo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 1 abr. 2024
Dear Stefan,Thank you for taking the time to share your feedback with us. We truly value all guest input as it helps us identify areas where we can improve and better meet the needs of our valued guests.We're genuinely sorry to hear that your experience fell short of your expectations during your recent stay with us. Your comments regarding the size of the rooms and noise disturbance are concerning, and we apologize for any inconvenience this may have caused you.We would like our guest to let us know after check in if their room is to their liking, so if their are issues we can give them a room change or offer them an upgrade with a small fee , upon availability since we never want a guest to leave with a negative opinion. We hope that despite the challenges you encountered, you were still able to find moments of enjoyment during your time with us. Once again, thank you for sharing your thoughts with us. We appreciate your honesty and hope to have the opportunity to welcome you back and provide you with a much-improved experience.Sincerely,

10/10 Excelente

Dana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 1 abr. 2024
Dear Dana, Wow! Thank you so much for the fantastic 5-star rating! We are absolutely thrilled to hear that you had such a wonderful experience during your stay with us.Your glowing feedback truly means the world to us. It's incredibly rewarding to know that we were able to exceed your expectations and provide you with a memorable stay. Delivering exceptional service and creating lasting impressions are at the heart of everything we do, and we are thrilled to see that reflected in your review and of course we greatly appreciate your recognition of our efforts to ensure your comfort and satisfaction. Rest assured, your kind words will be shared with our entire team as a source of motivation and inspiration to continue delivering outstanding hospitality to all our guests.We hope to have the pleasure of welcoming you back in the near future for another amazing stay!Sincerely,

10/10 Excelente

nissim

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
verry good
Se hospedó 8 noches en marzo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager. , el 25 mar. 2024
Dear Nissim,Wow! What a fantastic way to start our day here at the Elita Hotel! Thank you so much for taking the time to share your experience with us.Your five-star rating and glowing feedback truly mean the world to us. It's incredibly rewarding to hear that your stay exceeded your expectations and that you found everything to be excellent.Providing exceptional service and creating memorable experiences for our guests is what we strive for every day, and it's incredibly gratifying to see that our efforts have paid off.Thank you once again for choosing the Elita Hotel for your stay. We're already looking forward to welcoming you back for another unforgettable experience. Sincerely,

10/10 Excelente

Nick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful building on a quiet street only a block from the beach. The room was spotless and nicely equipped, very clean and modern. Pool area was beautiful and the staff were very friendly. Awesome place.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 24 mar. 2024
Dear Nick,Our team takes great pride in providing a great environment for our guests, and it is truly gratifying to know that you found your room to be spotless and well-equipped. We're thrilled that you appreciated the modern amenities and cleanliness we strive to maintain. We also couldn't agree more about the charm of our location , on a tranquil street just a stone's throw away from the beach. We're delighted that you found it to be an ideal setting for your getaway and it's heartening to hear that you enjoyed our beautiful pool area and that our staff left a positive impression with their friendly service. We strive to create a warm and welcoming atmosphere for all our guests, and your kind words affirm our efforts.Once again, thank you for your stellar review. It was our pleasure to host you, and we look forward to welcoming you back for another memorable stay in the future!Sincerely,

2/10 Terrible

Christopher

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 3 noches en marzo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 19 mar. 2024
Dear Christopher, Thank you for taking the time to leave feedback regarding your recent stay with us. We genuinely value every guest's experience and strive to ensure that all aspects of their stay meet or exceed expectations.We were disappointed to learn that your experience fell short of the standard we aim to provide. Your satisfaction is incredibly important to us, and we regret that we did not meet your expectations during your time with us.We understand that each guest's preferences and needs are unique, and we would have appreciated the opportunity to address any concerns you may have had during your stay. Your feedback is invaluable to us, as it helps us identify areas where we can improve and enhance our services for future guests.If you would be willing to provide more specific details about the aspects of your stay that did not meet your expectations, we would be grateful for the opportunity to address them directly. Your insights would be immensely helpful in our ongoing efforts to provide exceptional experiences for all of our guests.Please know that your comfort and satisfaction are of the utmost importance to us, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Thank you for choosing to stay with us.Sincerely,

10/10 Excelente

Jane, Paxton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 14 mar. 2024
Dear jane, We are thrilled to receive your feedback and couldn't be happier to hear about your fantastic experience during your stay.Your appreciation for our hotel's convenient location and our helpful staff fills us with immense joy. Ensuring our guests feel well taken care of and providing exceptional service are our absolute priorities, and your kind words serve as a delightful validation of our efforts and your patronage means the world to us, and we are grateful for the opportunity to have hosted you. Should your travels lead you back to our area, we would be absolutely delighted to welcome you once again and continue exceeding your expectations.Sincerely,

8/10 Bueno

Aline

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
L'hôtel est très bien situé. Proche de la plage et de nombreux très bons restaurants. Les chambres sont belles. Nous avons eu la petite chambre située au 3e niveau qui a une terrasse très agréable et une vue sur la mer (la vue est petite entre deux building et ne vaut pas la peine). Cette chambre ne dispose pas de kitchenette monde coin salon avec table. Comme elle est située en hauteur, les forts bruits de l'avenue (4 voies) toute proche remontent et résonnent dans la chambre qui n'est pas insonorisée de façon adéquate. On a pu profiter d'une table proche de la piscine pour faire nos repas. Contrairement à ce que certaines photos suggèrent, il n'y a aucun service de bar ou de nourriture à l'hôtel (juste thé et café).
Respuesta de Ilona, Sales and Guest Relations Manager , el 5 mar. 2024
Dear Aline, We sincerely appreciate you choosing to stay with us and taking the time to share your feedback.First and foremost, we're thrilled to hear that you enjoyed our hotel's prime location near the beach and numerous excellent restaurants. We strive to provide our guests with convenient access to the best the area has to offer, and it's wonderful to know that you found this aspect of your stay satisfying and regarding the accommodations, we're delighted that you found the rooms to be beautiful. Your description of the pleasant terrace and partial sea view from the 3rd level room paints a picture of relaxation and comfort. While we understand that the view may have been somewhat obstructed, we're pleased that it still added to your overall experience.We appreciate your understanding regarding the absence of a kitchenette in your room. We do offer the Presidential Suite that has that option so maybe an idea to look at for your next stay. We apologize for any inconvenience caused by noise from the nearby avenue. We're continuously working to improve the soundproofing in our rooms to ensure a peaceful stay for all our guests.We're delighted to hear that you were able to enjoy dining near the pool during your stay. While our hotel does not offer a full restaurant service, we hope that the serene atmosphere by the pool enhanced your dining experience.Once again, thank you for choosing to stay with us and for sharing your feedback. Your comments are invaluable to us as we strive to continuously improve our guest experience. We hope to have the pleasure of welcoming you back to our hotel in the future.Sincerely,

10/10 Excelente

Greg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 5 mar. 2024
Dear Greg, We were absolutely thrilled to receive your glowing 5-star review! Thank you so much for taking the time to share your positive experience with us.Your kind words truly mean the world to us and serve as a testament to the hard work and dedication of our entire team. We are delighted to hear that you thoroughly enjoyed your stay with us.At the Elita Hotel, we strive to provide exceptional service and memorable experiences for all our guests, and it's incredibly rewarding to know that we succeeded in doing so during your visit and your satisfaction is our top priority, and we're thrilled that we were able to meet and exceed your expectations. The feedback fuels our passion to continually improve and ensure that every guest leaves with unforgettable memories and we sincerely appreciate your support and look forward to welcoming you back for another outstanding stay in the future.Sincerely,

2/10 Terrible

alison

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 4 mar. 2024
Dear Alison and guests, Thank you for choosing to stay with us. We sincerely appreciate your patronage and trust in our hospitality.We wanted to take a moment to express our gratitude for your recent stay with us. It was a pleasure to host you, and we hope you had a comfortable and enjoyable experience.As part of our commitment to providing exceptional service to all our guests, we would like to kindly remind you of our hotel policies regarding occupancy. While we understand that plans may change and additional guests may join your party, we do ask that any additional guests beyond those stated in the reservation are registered and that an additional fee is paid. This policy ensures that all guests have access to our property and amenities while maintaining a comfortable environment for everyone.We sincerely apologize if our policy regarding additional guests did not meet your expectations during your recent stay with us.Our aim is always to provide a comfortable and enjoyable experience for all our guests while ensuring fair access to our property and amenities. We understand that policies may not always align with individual preferences, and for any inconvenience or disappointment caused, we extend our sincerest apologies.Once again, thank you for choosing our hotel.Sincerely,

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really nice find among much larger hotels. Pool was rejuvinting after long day of travel. Front desk staff very helpfu lwith restaurant suggestions. Great area with lots of dining and drinking options. Room spacious and comfortabke.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 29 feb. 2024
Dear Mark, Thank you so much for choosing to stay with us and for sharing your fantastic feedback! We're delighted to hear that your experience with us was nothing short of amazing.It's wonderful to know that you found us to be a delightful gem among larger hotels. We take pride in offering a unique and intimate experience for our guests, and we're thrilled that you appreciated the difference and we're thrilled to hear that our pool provided a refreshing oasis for you after a long day of travel. There's nothing quite like a rejuvenating dip to unwind and recharge.Our front desk team will be thrilled to hear that their restaurant suggestions were helpful to you. We believe that part of the joy of traveling is discovering local dining treasures, and we're delighted that we could assist you in finding some culinary delights in our area and we are also glad to hear that you found your room to be spacious and comfortable. Providing a relaxing and inviting space for our guests to rest and recharge is always our top priority.Thank you for highlighting the great area surrounding our hotel. We're lucky to be situated in a vibrant neighborhood with plenty of dining and drinking options. It's always our goal to provide our guests with a memorable experience both inside and outside of our hotel walls.Once again, thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back for another wonderful stay in the future!Sincerely,

10/10 Excelente

Camille

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Spacious, clean room. Great location with a short walk to the beach and lots of bars and restaurants in easy walking distance. Nice pool and deck area. They could use some new lounge chairs by the pool, and some additional furniture on the roof top deck.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 27 feb. 2024
Dear Camille,Thank you so much for your kind words and for choosing to stay with us during your recent visit. We are delighted to hear that you thoroughly enjoyed your time at our establishment and that our spacious and clean rooms, along with our prime location, met your expectations and your feedback regarding the poolside lounge chairs and additional furniture on the rooftop deck is incredibly valuable to us. We are constantly striving to enhance our guests' experiences, and your suggestions will certainly be taken into consideration as we continue to improve our facilities.Once again, thank you for taking the time to share your thoughts with us. We sincerely hope to have the pleasure of welcoming you back in the near future for another memorable stay.Sincerely,

4/10 Malo

Bianca

Se hospedó 2 noches en febrero de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 21 mar. 2024
Dear Bianca,Thank you for sharing your feedback with us, although we are disappointed to learn that your experience fell short of your expectations, resulting in a 2 out of 5 stars rating.We sincerely apologize for any inconveniences or shortcomings you encountered during your stay. Your satisfaction is of utmost importance to us, and we deeply regret any aspect of your visit that did not meet our usual standards.Your comments have been carefully noted and shared with our team to address any issues and make necessary improvements to ensure that such incidents are not repeated in the future. We value your input as it allows us to continually enhance our services and offerings.We understand that your experience may have been less than ideal, but we hope you will consider giving us another opportunity to provide you with the exceptional hospitality and service that we are known for. Thank you again for your feedback, and we hope to have the chance to welcome you back for a much-improved stay.Sincerely,

8/10 Bueno

Kate

Le gustó: Limpieza y servicio y personal
The grounds are beautiful. The rooms are small but we only stayed one night so i was fine for us.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 20 feb. 2024
Dear Kate, "Thank you immensely for your gracious feedback and for choosing to stay with us! We're thrilled to hear that you found our grounds to be beautiful and our team takes great pride in maintaining a great environment for our guests to enjoy. While we regret any inconvenience caused by the size of our rooms, we're grateful that it didn't overshadow your experience, especially given the short duration of your stay. Your feedback is invaluable to us as we continuously strive to enhance our guests' comfort and satisfaction. We genuinely appreciate your support and hope to have the pleasure of welcoming you back for another delightful stay in the future!" Sincerely,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location, beautiful boutique hotel less than ½ a block from the beach and a slew of amazing restaurants along the A1A. Quiet, well maintained with a gorgeous pool and courtyard!
Se hospedó 5 noches en febrero de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 18 feb. 2024
Dear guests, we are absolutely delighted to receive your incredible 10-star rating and heartfelt feedback! Your words truly warm our hearts and inspire us to continue providing exceptional experiences for all our guests and It brings us immense joy to know that you found our location to be perfect. Being a half a block from the beach and surrounded by plenty amazing restaurants along the A1A is indeed a privilege, and we're thrilled that it added to the enjoyment of your stay.Our Elita boutique hotel takes great pride in offering a serene and tranquil environment for our guests, and we're thrilled that you found it to be quiet, well-maintained, and not to forget our gorgeous pool and courtyard. Creating a serene oasis where guests can relax and unwind is at the core of our mission, and we're thrilled that you appreciated our efforts.We cannot thank you enough for taking the time to share your experience with us.We hope to have the pleasure of welcoming you back to our boutique hotel soon for another unforgettable stay! Sincerely,

10/10 Excelente

Donna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything went well except for a delay in check-in, but the staff compensated us which I appreciated.
Se hospedó 3 noches en febrero de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 18 feb. 2024
Dear Donna,we are sincerely grateful for your kind and understanding nature, and we truly appreciate you taking the time to share your feedback with us. Your happiness and comfort during your stay are of utmost importance to us, and we are thrilled to hear that, despite a slight delay in check-in, everything else went well.We apologize for any inconvenience caused by the delay, but we are so glad to hear that our staff could make things right for you. Your satisfaction is our priority, and we are delighted that our team could provide compensation that met your expectations. Your appreciation means the world to us, and we are grateful for your understanding.Thank you once again for your patience and for choosing to stay with us. It would be our pleasure to welcome you back in the future for another wonderful experience. Sincerely,

10/10 Excelente

chris, Simpsonville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful boutique hotel. Clean and modern. Great staff. Close to the beach and the strip with lots of dining options too. Worth the stay!
Se hospedó 2 noches en febrero de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 16 feb. 2024
Dear Chris, thank you so much for taking the time to share your experience with us and for awarding us a fantastic 5-star rating! The feedback truly means the world to us.We are delighted to hear that you enjoyed your stay at our beautiful boutique hotel. Ensuring cleanliness and modernity is a top priority for us, so it brings us immense joy to know that our efforts resonated with you. Your kind words about our staff warm our hearts, as we strive to provide exceptional service and hospitality to all our guest and we couldn't agree more about the convenience of our location, close to both the beach and the vibrant strip with plenty dining options so it's wonderful to hear that you found our proximity to these attractions to be advantageous and added value to your stay.Your recommendation and acknowledgment that our hotel was "worth the stay" are truly the highest compliments we could receive. We're honored to have had the opportunity to host you, and we hope to welcome you back for another memorable experience in the future.Sincerely,

8/10 Bueno

Monica

Viaje en pareja
Le gustó: Condiciones de la propiedad
Nice hotel and very well located however not very sound proof on first level floor.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ilona, Sales and Guest Relations Manager, el 16 feb. 2024
Dear Monica,thank you so much for taking the time to provide us with your valuable feedback regarding your recent stay with us. We truly appreciate your thoughtful insights and are grateful for your 4-star rating and we're thrilled to hear that you found our hotel to be nice and appreciated its excellent location. We take great pride in offering our guests a comfortable and convenient experience, and it's wonderful to know that our efforts were reflected in your stay.Your honesty and constructive criticism are invaluable to us, and we are committed to addressing any areas of opportunity to ensure that all our guests enjoy a peaceful and restful stay with us.Once again, thank you for choosing to stay with us and for sharing your feedback. We hope to have the pleasure of welcoming you back in the future and providing you with an even more exceptional experience.Sincerely,

6/10 Aceptable

Deema

Viaje familiar
Le gustó: Limpieza
This is an upscale motel with walk out exterior rooms. The property is very small. Upper floors are a walk up. Rooms were very clean, bathrooms remodeled, however our bathtub had a 2 foot base so extremely difficult to get into. My other family did have a walk in shower. Lady at desk for check in very sweet. Expensive area within walking distance to beach.
Se hospedó 2 noches en enero de 2024
Respuesta de Ilona, Sales and Guest Relations Manager , el 15 feb. 2024
Dear Deema, thank you for taking the time to share your feedback with us following your recent stay at our upscale motel. We truly appreciate your insights, as they help us continually improve and enhance the experience for all our guests.We are delighted to hear that you found our property to be very clean and well-maintained, and we are especially pleased that you appreciated the recently remodeled bathrooms. Your compliments about the lady at the front desk bring us great joy, as providing exceptional customer service is a top priority for us.We also understand your feedback regarding the difficulty of accessing the bathtub with its 2-foot base. Please accept our sincere apologies for any inconvenience this may have caused. However our hotel is an old historical building and in order to renovate it , we couldn't change the structure of it due to not getting a permit for it by the city. We are constantly striving to make our accommodations more comfortable and accessible for all guests and we are grateful for your mention of our convenient location within walking distance to the beach, despite the upscale nature of the area. It is our hope that this proximity added to the overall enjoyment of your stay.Once again, thank you for sharing your thoughts with us. We value your feedback immensely and hope to have the opportunity to welcome you back in the future, providing you with an even more exceptional experience.Sincerely,