I fully understand the fact that we had major flooding in the area of the rental during the time I was there. However, I was staying at this rental with my 3 children under the age of 7. Water got into the house so I contacted the property manager. I had to call and text due to not having his voicemail setup. He eventually returned my call. I asked if he could send the housekeeper over to disenfect and mop the floors since flood water (which we all know is mixed with sewer and every other nastiness) got into the house. He assured me the housekeeper would come the next day. Additionally, I informed him that the toilet would not flush. He came to the house the next day and said that he mopped the floors himself. I assure you that it was not done. He also said the toilet was fine…even though it would not flush. So for the remainder of the trip, my three young kids and I couldn’t even use the toilet. How would you like to travel like that? Additionally, the oven did not work so I ended up wasting breakfast food that I had bought because I couldn’t even use the oven. I assure you that I will never use VRBO to book a rental again.