Providing the highest level of hospitality is our number one priority. We sincerely apologize for falling short of your expectations. I want to clarify that all of our boxes of tissues have 2 different colors, that's when we know that a box is about to be low. Kleenex has actually patented the nifty design trick. You can even find a note about it on the bottom of the box!. As a teachable moment, we have shared your feedback with our team to ensure we are changing out our Kleenex boxes before it runs too low. Please accept our apologies.

Thank you for submitting your rating and review of your recent stay at our property. On behalf of the entire team we apologize for not exceeding your expectations. We appreciate you taking the time to let us know of the areas of your stay that were less than satisfactory. The feedback is important to us so that we can know what we are doing well and what we can improve on. We hope that you will choose our hotel again in the future as we would like an opportunity to provide you with the exceptional experience we are known for.

Providing the highest level of hospitality is our number one priority. We sincerely apologize for falling short of not only your expectations, but our own expectations as well. Your feedback is not what we typically receive so it is surprising and disappointing as well. With regards to payments, yes, that is correct. Since Expedia took your payment, they would need to process any credits as well. We apologize that that the process to do that was not communicated in more detail. As a teachable moment, we have shared your feedback with our team to ensure future guest interactions are different. Please accept our apologies.

Thank you for reviewing us and giving some great feedback. We are so happy that you were able to enjoy the dolphins in the bay. We are always looking to improve, and your feedback helps us to do that. We welcome you back to visit soon!

Thank you for rating your recent stay with us. We appreciate your loyalty to our hotel. We hope to see you again soon the next time you are in the Ft Walton Beach area.

We appreciate you staying with us and rating your experience. On behalf of our entire team, thank you.

Thank you for sharing your feedback. Providing guests with an enjoyable and memorable experience is a key priority for us. On behalf of our entire team, we sincerely apologize for falling short of your expectations. We shared your feedback with our team to use it as a training tool for future guest interactions. Thank you for choosing to stay with us and hope to see you again!

Patsy, on behalf of our entire staff, we apologize for the concerns you shared about your experience. I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

Vannessa, we appreciate you taking the time to leave us a great review about your stay with us at TownePlace Suites by Marriott Fort Walton Beach-Eglin AFB.

Stacey, so glad to hear that your stay with us at TownePlace Suites by Marriott Fort Walton Beach-Eglin AFB was wonderful. We look forward to serving you again in the future!

Nikki, we are so glad that you enjoyed your stay with us at TownePlace Suites by Marriott Fort Walton Beach-Eglin AFB. Thank you for leaving a review!

Carrie, thank you for staying with us and taking the time to leave a review. I apologize for falling short of your expectations, and I hope we can have the opportunity to provide you with a five star stay next time you are in the area!

Sarah, thank you for taking the time to leave your wonderful review about your recent stay with us at TownePlace Suites by Marriott Fort Walton Beach-Eglin AFB.

Dear Annavi,Thank you for reviewing us and giving us some great feedback. I am so happy that you were able to enjoy the water front view. We are always looking to improve, and feedback from our guests helps us to do that. We welcome you back to visit soon!

Dear Hyunsoo,We appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of all of us at TownePlace Suites by Marriott Fort Walton Beach-Eglin AFB, thank you! We look forward to your return and travel safe.

Dear Petula,I'm sorry you were not fully satisfied with your stay at our hotel. Thank you for bringing these concerns to my attention. Our team is dedicated to achieving 100% guest satisfaction, but unfortunately, we sometimes fall short of that goal. Again, I apologize for the inconveniences you experienced, and we hope this instance will not deter you from trying our hotel again in the future!

The comfort and safety of our guests is our top priority so it is very concerning to read your review as it is not the typical feedback we receive. On behalf of our entire team, we apologize for falling short of your expectations. We assure you this was never our goal, and your feedback was taken very seriously. We appreciate you staying with us and sharing your experience. We will use your feedback as a training tool for future guest interactions.

We appreciate you staying with us and sharing your experience. On behalf of our entire team, thank you. We look forward welcoming you again in the future.

We appreciate your feedback. There are two bed types at our property, hotel king and queen beds. That said, our team is dedicated to achieving 100% guest satisfaction, but unfortunately, we sometimes fall short of that goal. We apologize. We know you have many choices in hotels for your stay and we appreciate you choosing us.

Thank you for your review of our hotel. We are so thrilled to hear that you enjoyed your stay with us. We hope that you stay with us again soon when you are in the Fort Walton Beach area!

Thank you for your review and feedback. We appreciate the perfect score. It is our priority to offer exceptional experiences so we are glad our accommodations were to your satisfaction. It was absolutely our pleasure to be of service to you. We know you have many choices in hotels so thank you for choosing us. We will look forward to welcoming you again the next time you are in Ft Walton Beach.

Thank you for rating your experience at our hotel. We appreciate the perfect score. It is our priority to offer exceptional experiences so we are glad our accommodations were to your satisfaction. It was absolutely our pleasure to be of service to you. We know you have many choices in hotels so thank you for choosing us. We will look forward to welcoming you again the next time you are in Ft Walton Beach.

Thank you for taking time to let us know about your experience at our hotel. We are very happy to hear that you felt your stay! Please come back and see us if you are ever in the Ft Walton Beach area again!

We are sorry that you were not fully satisfied with your stay at our hotel. Thank you for bringing these concerns to our attention. Our team is dedicated to achieving 100% guest satisfaction, but unfortunately, we sometimes fall short of that goal. Again, we apologize for the inconveniences you experienced.

Thank you for the 10 out of 10 score. We are so thrilled to hear that you enjoyed your stay with us. We hope that you stay with us again soon when you are in the Ft Walton Beach area.

Thank you for taking the time to let us know about your stay. We are happy to hear that you enjoyed the view of the bay from your room. We assure you that your concerns will be addressed, and we appreciate you letting us know so that we can address it. Please come back to see us again when your travel brings you back to this area.

Thank you for reviewing us and giving us some great feedback. I am so happy that you were able to enjoy the full kitchens in our rooms. We are always looking to improve, and feedback from our guests helps us to do that. We welcome you back to visit soon!