Find all hotels by Banyan Tree in Guilin from $275

"The customer service was absolutely outstanding. They front desk staff were very friendly and helpful, especially Siao Chou (小周) and Ting Ting (亭亭). They went out of their way to provide us with specific information about local tourist destinations and how to navigate the city. Our Guilin visit went well because of them. The only issue we had was the hotel only had one washer and dryer. They were mostly occupied during early morning and night. "

"The area around the property did not look good, but the property itself was very clean and nice. The staff were great and the food was even better. I did not like that they didn’t specify in their cite that their pool are is not finished and that construction is still ongoing."

"Great spot! Very attentive staff and free scooters to take around Guilin. Would recommended "

"It was a great hotel. I loved that they have photo shoot service for free"

"Staff was nice, Lily who worked outside was super friendly. "

"Location was great. Walking distance to the pier. Next to the Li River. Awesome views of the river and surrounding landscape."

"Unbeatable views and great service "

"Very clean and updated style and decor of bathroom and room. Child friendly because our room came with cute bedsheets and even had a resident plushy, and a kids table with blocks. Toothbrushes, and shampoo for for adult and child was a nice thought. Right next to the pedestrian street but not noisy. Free washer use but the dryer is wonky. Still loved my stay"

"Very convenient to the city center, right in the heart of the action. Excellent service. Breakfast was particularly thoughtful. The tourist information was also very detailed. Very satisfied. I'd definitely stay there again."