SpringHill Suites by Marriott Indianapolis Keystone

2.5 star property
Hotel with free breakfast, near Fashion Mall at Keystone

Choose dates to view prices

Photo gallery for SpringHill Suites by Marriott Indianapolis Keystone

Property amenity
Meeting facility
Desk, laptop workspace, blackout drapes, iron/ironing board
View from property
Lobby lounge
SpringHill Suites by Marriott Indianapolis Keystone offers a retreat after shopping. Guests enjoy complimentary breakfast, refreshing dips in the indoor pool, and in-room WiFi. Visitors consistently praise the attentive staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

Suite, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 441 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Map
9450 COUNSELORS ROW, Indianapolis, IN, 46240

What's nearby

  • Fashion Mall at Keystone - 3 min drive - 1.1 miles
  • Dave & Buster's - 4 min drive - 2.9 miles
  • Castleton Square - 5 min drive - 3.1 miles
  • Allied Solutions Center for the Performing Arts - 7 min drive - 4.3 miles
  • Carmel Christkindlmarkt - 7 min drive - 4.3 miles

Getting around

  • Indianapolis Station - 24 min drive
  • Indianapolis Intl. Airport (IND) - 32 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬3 min walk
  • ‪Arni's Restaurant - ‬16 min walk
  • ‪Sheraton Club Lounge - ‬5 min drive
  • ‪Benihana - ‬5 min drive

About this property

SpringHill Suites by Marriott Indianapolis Keystone

Hotel near Fashion Mall at Keystone
SpringHill Suites by Marriott Indianapolis Keystone provides amenities like free continental breakfast and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Express check-out, an elevator, and a water dispenser
  • A 24-hour front desk, smoke-free premises, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 80 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with hair dryers and shampoo
  • 55-inch flat-screen TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, separate sitting areas, and premium channels

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Residence Inn by Marriott]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Indianapolis Keystone
SpringHill Suites by Marriott Indianapolis Keystone Hotel
SpringHill Suites by Marriott Indianapolis Keystone INDIANAPOLIS

Frequently asked questions

Does SpringHill Suites by Marriott Indianapolis Keystone have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at SpringHill Suites by Marriott Indianapolis Keystone?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott Indianapolis Keystone on Nov 9, 2025 start from $110.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SpringHill Suites by Marriott Indianapolis Keystone pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at SpringHill Suites by Marriott Indianapolis Keystone?

Self parking is free at this property.

What time is check-in at SpringHill Suites by Marriott Indianapolis Keystone?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at SpringHill Suites by Marriott Indianapolis Keystone?

Check-out is at 11:00 AM.

Where is SpringHill Suites by Marriott Indianapolis Keystone located?

Situated in Indianapolis, this hotel is 1.5 mi (2.5 km) from Fashion Mall at Keystone and within 6 mi (10 km) of Woodhouse Day Spa and Dave & Buster's. Monon Community Center Waterpark and Castleton Square are also within 6 mi (10 km).

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SpringHill Suites by Marriott Indianapolis Keystone Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 194 out of 260 reviews
Rating 8 - Good. 49 out of 260 reviews
Rating 6 - Okay. 7 out of 260 reviews
Rating 4 - Poor. 6 out of 260 reviews
Rating 2 - Terrible. 4 out of 260 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
The area was very nice and there were restaurants within walking distance. The bed was a little too hard for me, but everything else was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient for me as my company office is walkable from the hotel. I love the lake behind the hotel as it offers a nice place to get my steps in and enjoy fresh air.
Stayed 2 nights in Jun 2025

10/10 Excellent

JerMario

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

8/10 Good

Angela

Liked: Staff & service, room comfort
Great place , friendly staff and great breakfast. We arrived late and was exhausted. After getting into shower I noticed a hair tie and used soap. I felt like it had not been cleaned. I mentioned upon checkout
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and our room was extremely clean and comfortable as well. The breakfast was excellent. I have never written a hotel review before, but I am happy to write one for SpringHill Suites Keystone.
Stayed 1 night in Feb 2025

10/10 Excellent

Vicki

Liked: Staff & service, property conditions & facilities
I love this location since it is only a mile from where I have a meeting tomorrow. It's usually a very nice experience. Today they are falling a little short. The shampoo and conditioner bottles in the shower were not refilled with product, rather just filled with water so didn’t really do the job. Not the best cleaning. Hair (someone else's) was on the shower walls and bathroom floor. Even though my room is nearly at the end of the hall, there are kids running up and down the hall and slamming doors. I've stayed here before with no issues so this is not the norm, but I am a bit disappointed with this stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room and very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the breakfast was good also.
Stayed 1 night in Nov 2024

8/10 Good

Ayeshah

Liked: Cleanliness, staff & service, amenities
No complaints during our 4 night stay. Staff was friendly, room was clean and restocked with fresh towels during our stay. Easy access to shopping and major highways. I would stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Great staff and good breakfast included.
Stayed 2 nights in Aug 2023

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great bed and bathroom. Refrigerator did not work (even after being instructed to use button to turn it on). Bolt in door caused difficulty in closing door each time we left the room. It also would have been nice to have instructions in the room re: use of television (it took forever to scroll down to finally find Turner Classic Movies and CNN). Toilet flushing was ridiculously LOUD. From snacks to room rates, everything at this facility was overpriced. Staff were exceptionally friendly and capable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and efficient. The breakfast in the lobby was delicious!
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great property.
Stayed 1 night in Mar 2023

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, quiet, clean hotel. A+++++

I truly cannot say enough good things about this hotel. The staff was courteous, kind, and helpful. The hotel was immaculate. The room was so peaceful and quiet. The breakfast was unbelievable. The area is safe with plenty of nice restaurants and shopping nearby. We were going to the Eras Tour and found the trip downtown to be pleasant and quick.
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Room was very nice
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was alot bigger than expected
Stayed 1 night in Jan 2024

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to have an "always on" fan option on the heating/cooling in the room.
Stayed 1 night in Apr 2024

4/10 Poor

Keli

Liked: Property conditions & facilities
Disliked: Cleanliness
Our room was not cleaned the first day we stayed. We returned in the evening to a room with the beds not made, trash not emptied and no fresh towels. It was terrible. The room was very expensive for poor service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff!

Over all stay was great. Check in and front desk staff were super friendly and helpful. When I first got up to my room my room keys didn't work, so I had to walk back to the front desk where, instead of just giving me new keys and making me wait around, the facilities engineer at the time walk me back up to my room and opened the door for me and let me know that someone from the front desk would be back to drop off new keys that work. Within about 10 mins, there was a knock at the door and a staff person dropped off my keys and double checked that they worked. Then, I got a call from the facilities engineer to check if I received my new keys. Just superb service and service recovery. Their breakfast buffet was simple and delicious with a nice range of options. The only thing that would have made my stay perfect would have been a hot tub on the facility, but other than that, just a fantastic place to stay.
Stayed 2 nights in Sep 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Beds, VERY thin ceilings/walls

This is a 2-in-1 on-site venue. If you are at Sringhill Suites, you must enter through the Residence Inn entrance. They do not staff the SpringHill Suites side. My family of 5 (2 adults and 5,8,13) stayed and were VERY comfortable, with plenty of space to sleep. The foldout was queen size, along with the two queen beds in the man sleeping area. Bathroom was very large, with a barn sliding glass door. Comfort was a 5 of 5, but the wall/ceiling sound dampening was .... 1 of 5. Our neighbors with at least tw kids above us, pounded on the floor, the male was verbally abusive towards all in the room. They were obscenely loud after midnight and I went up to the room (#432) and "politely" told them to be quiet. The male said, "I will tell them to be quiet now." which just resulted in him screaming at them for an additional 5 or so minutes. Then bright and early at 4:38am they were up and at it again. I did NOT inform the VERY professional staff members because the hotel was very full that night and I knew they get over-worked anyways. Upon checkout however, staff was rude as they talked explicitly about kicking someone in the *ss and made me wait more ten minutes. I had a recent amputation so...the experience was painful, in multiple ways. Breakfast was buffet with only hot Eggs and some type of fiesta potatoes. The common items (yogurt, oatmeal, apples, bananas) along with the waffle iron and pancake "convection belt" maker. I would give it a 3.5 of 5.
Stayed 1 night in Mar 2025

10/10 Excellent

Jana

Great service
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, very clean and the staff was helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and up-to-date with solid breakfast and roomy rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was a godsend! My sister and I were traveling with six kids across the country and we had booked another hotel to stop overnight. That other hotel was infested with bedbugs and staying there was not an option. We easily found same night availability here and felt like we hit the jackpot! It was so clean, so safe and exactly what we needed. The breakfast was very impressive, the soap products in the shower were luxurious and the property was gorgeous! Thank you so much for saving our night that started out as a disaster
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 2 nights in Jul 2025