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"The Grand Hyatt is very well located, has amazing views with floor to ceiling windows. The staff were amazing and very tentative to provide help and support when needed. The rooms were spacious and very well decorated. Although the pool area was very inviting and the gym offered all that you needed including a sauna. A BIG negative is smoking is still allowed (almost encouraged with all the ashtrays everywhere) throughout the pool area. This was made worse by having the entrance designed for people to smoke, so when going to the pool or sauna you would need to walk a gauntlet of smokers - not pleasant at all. The pool was also in need of a good clean, did not make doing laps refreshing at all."

"It will be good to have coffee in the rooms."

"There was nothing I would complain about. It was a great stay."

"The staff was very friendly. The made came every day and she made an extreme effort to keep the room clean. The front office helped with an extra day when my flight was cancelled. Everyone made my stay enjoyable"

"Great"

"Great spot overall and close to everything "

"The hotel was under construction and was noisy from 8 am-6 pm, but they did a good job warning us and being kind about the inconvenience. "

"Great hotel, love that it’s connected to a mall and MTR"

"Outstanding facilites and staff. A pleasurable stay. "