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Opiniones de Four Points by Sheraton Jacksonville Beachfront

3 out of 5
Four Points by Sheraton Jacksonville Beachfront
11 1st Street North, Jacksonville Beach, FL

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 653 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 248 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 64 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 1004 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ricardo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelencia
Se hospedó 1 noche en noviembre de 2023
Respuesta de Four Points by Sheraton, el 27 nov. 2023
We appreciate the review and thank you for staying with us.

6/10 Aceptable

Jose

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Buen hotel, oportunidades en el servicio.
Nos encanto el hotel, la vista y la ubicación inigualable. La persona del front desk al momento del check in no fue la mas amable.
Se hospedó 1 noche en julio de 2021

6/10 Aceptable

Jorge

Le gustó: Limpieza y servicio y personal
Hotel bastante venido a menos aunque dicen que fue renovado. Y relacion precio calidad muy mal. Cuando reservamos pagamos como 300 y estando ahi probamos porque no lo valia y habia bajado a la mitad
Se hospedó 3 noches en julio de 2021

10/10 Excelente

Jacqueline

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicacion, personal super amigable y limpio
Se hospedó 3 noches en julio de 2021

10/10 Excelente

Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estancia genial
Se hospedó 1 noche en abril de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sin pensarlo me vuelvo a quedar en este hotrl
Se hospedó 1 noche en abril de 2021

10/10 Excelente

Jacqueline

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent place, near to the beach
Se hospedó 2 noches en octubre de 2020

10/10 Excelente

RHETTA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Four Points by Sheraton, el 13 may. 2024
We appreciate your feedback. Thank you.

4/10 Malo

TONI

Viaje en pareja
No le gustó: Condiciones de la propiedad
The view was the only thing I was truly happy with. When you first walk in, a wave of strong men’s cologne slaps you in the face and permeates the entire lobby. The room itself was a nice size for a Jr. Suite but the state of the furniture was pretty worn and multiple places were not cleaned well - sticky tables and a spill stain on the white bed. Paint was missing on the walls and there was odd piece of random tape above the bed. Disappointing for the price.
Se hospedó 1 noche en mayo de 2024
Respuesta de Four Points by Sheraton, el 12 may. 2024
Thank you for taking the time to rate our hotel. We are truly sorry your visit was not the positive experience you deserve. We always want our guests to leave satisfied, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.

10/10 Excelente

Jane

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and property
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 22 abr. 2024
Dear Jane, Thank you for staying at Four Points by Sheraton Jacksonville Beach and for your excellent feedback. We are pleased we exceeded your expectations and that you were impressed with our beautiful hotel and amazing locations. We appreciate your business and look forward to welcoming you back in the future for another enjoyable stay.Best RegardsOfelia Bush,General Manager

10/10 Excelente

Joseph

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was clean, staff very helpful and the rooms all had a great beach view and balcony.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 17 abr. 2024
Dear Joseph, Thank you for the wonderful review of Four Points by Sheraton Jacksonville Beach. It is always gratifying to receive praise for exceeding expectations, so we are delighted to hear how much you loved everything about your stay with us. We appreciate your generous compliments about our courteous team, rejuvenating accommodations, and well-maintained property. It was a pleasure having you, and we hope to see you again on your next visit to the area.Best RegardsOfelia Bush,General Manager

8/10 Bueno

Kerry-Ann

Le gustó: Limpieza y servicio y personal
None
Se hospedó 2 noches en abril de 2024
Respuesta de Four Points by Sheraton, el 25 abr. 2024
We appreciate your feedback. Thank you.

10/10 Excelente

Roger

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place to stay!!! Have stayed there numerous times for that reason.
Se hospedó 6 noches en abril de 2024
Respuesta de Four Points by Sheraton, el 10 abr. 2024
We appreciate the review and thank you for staying with us.

10/10 Excelente

Anastasia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Upon check in we experienced a nightmare. With the help of the manager she was able to fix everything and it turned out to be a wonderful family vacation for my family of 5.
Se hospedó 3 noches en abril de 2024
Respuesta de Four Points by Sheraton, el 8 abr. 2024
Sorry for your experience upon check in. We look forward to giving a better experience in the future.

10/10 Excelente

Kara

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The nicest staff I have ever encountered. They welcomed me and my dog like family, and continued to make us feel that way our entire stay. Perfect beach access, and a super clean property. Looking forward to our next visit there.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 6 abr. 2024
Dear Kara, Thank you for choosing Four Points by Sheraton Jacksonville Beach and sharing your experience. We are glad you liked our well-maintained hotel and that our location was convenient for everything you wanted to do on this visit. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. It is always a joy to see our guests are excited about returning; we look forward to it!Best RegardsOfelia BushGeneral Manager

10/10 Excelente

Joseph G.

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The employees were friendly, great atmosphere and amazing location.
Se hospedó 2 noches en marzo de 2024
Respuesta de Four Points by Sheraton, el 1 abr. 2024
We appreciate the review and thank you for staying with us.

10/10 Excelente

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was clean and comfortable, the location was absolutely outstanding. I will definitely come back to stay if ever in the Jacksonville area again.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 7 mar. 2024
Dear Susan, We are grateful for your review of Four Points by Sheraton Jacksonville Beachfront. Your kind words regarding our well-maintained accommodations as well as our beachfront location are much appreciated. Exceeding guest expectations is our primary focus, and your feedback affirms our dedication to delivering an outstanding experience. It was a pleasure hosting you, and we look forward to welcoming you back soon for another great stay. Best Regards, Ofelia Bush, General Manager

8/10 Bueno

Jean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was dated but very clean. The staff was very kind and helpful. We were there for a family emergency so we did not spend much time there. The location I imagine would be ideal for tourists.
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager, el 28 feb. 2024
Dear Jean, Thank you for sharing your feedback regarding your recent stay at Four Points by Sheraton Jacksonville Beach. We are delighted to know that you enjoyed our convenient beachfront location and impeccable service. However, we sincerely apologize for not meeting your expectations with our accommodations. We strive to keep our property clean and fresh but understand you were looking for a more modern experience. We will gladly share your valuable feedback appropriately for our future plans. Your patience and understanding are deeply valued, and we look forward to welcoming you back for a flawless visit.Best RegardsOfelia Bush,General Manager

10/10 Excelente

Lisa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful and on the ocean!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Four Points by Sheraton, el 17 feb. 2024
We appreciate the review and thank you for staying with us.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Four Points by Sheraton, el 17 feb. 2024
We appreciate your feedback. Thank you.

10/10 Excelente

Jose

Great place. Great staff. Clean room. Only complaint would be slamming doors from people coming and going.
Se hospedó 2 noches en febrero de 2024
Respuesta de Four Points by Sheraton, el 12 feb. 2024
We appreciate your feedback. Thank you.

10/10 Excelente

Rebecca

Le gustó: Servicios
Very friendly and accommodating.
Se hospedó 2 noches en enero de 2024
Respuesta de Four Points by Sheraton, el 29 ene. 2024
We appreciate the review and thank you for staying with us.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome- start to finish
So great, wonderful view and sunrise - the room had a separate sitting room which allowed for a second door to close to protect noise from the hall. My dog was happy too! Liz at the bar helped me get a healthy salmon dinner and salad to keep to my diet! Easy access to the beach and there was a Saturday market next door. Great all around!
Se hospedó 1 noche en enero de 2024
Respuesta de Four Points by Sheraton, el 25 ene. 2024
We appreciate the review and thank you for staying with us.

10/10 Excelente

Allen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely loved our stay. It was very beautiful. Easy to get to and the staff was very friendly. Loved the balcony!
Se hospedó 1 noche en enero de 2024
Respuesta de Four Points by Sheraton, el 25 ene. 2024
We appreciate the review and thank you for staying with us.

8/10 Bueno

Julissa

Viaje en pareja
Le gustó: Servicio y personal y servicios
We loved the ocean view enjoyed every moment of it. What we didn’t like was how the city decided to wake everyone up early morning doing construction work. And I don’t know if the hotel is understaff but I requested for breakfast to be brought to our room and it showed up late.
Se hospedó 2 noches en enero de 2024
Respuesta de Four Points by Sheraton, el 22 ene. 2024
Thank you for taking the time to write the review and we look forward to better serving you in the future.

6/10 Aceptable

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel Nice but Way Overpriced for What You Get
This a very nice hotel and the staff is outstanding. The pillows are awful (making sleep almost impossible). They are way too thin and worn out. The breakfast "buffet" staff is wonderful but the "buffet" is way overpriced and is offered as a complimentary perk at most hotels in this chain's lower tier properties. I realize this is a beach destination but the price is too high for what you get. I expected much more.
Se hospedó 2 noches en enero de 2024
Respuesta de Four Points by Sheraton, el 22 ene. 2024
Sorry for your experience and we look forward to giving a better experience in the future.

8/10 Bueno

DANNY JOSEPH

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Four [Points by Sheraton, el 25 ene. 2024
We appreciate your feedback. Thank you.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Always great
Had been a while since we stayed here, but it was just as good as always. Great beach view from the balcony, great service and check-in and everything was clean.
Se hospedó 1 noche en enero de 2024
Respuesta de Four Points by Sheraton, el 11 ene. 2024
We appreciate the review and thank you for staying with us.

10/10 Excelente

Rui

Le gustó: Servicio y personal y condiciones de la propiedad
On the beach nice 👍 facility
Se hospedó 1 noche en enero de 2024
Respuesta de Four Points by Sheraton, el 8 ene. 2024
We appreciate the review and thank you for staying with us.

10/10 Excelente

Brandi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 6 noches en diciembre de 2023
Respuesta de Four Points by Sheraton, el 8 ene. 2024
We appreciate your feedback. Thank you.

8/10 Bueno

Nancy D.

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Walls too thin and bed was uncomfortable
Se hospedó 1 noche en diciembre de 2023
Respuesta de Four Points by Sheraton, el 8 ene. 2024
Thank you for the review and we will do our best to meet your expectations next stay.

8/10 Bueno

Pamela

Se hospedó 2 noches en diciembre de 2023
Respuesta de Four Points by Sheraton, el 28 dic. 2023
We appreciate your feedback. Thank you.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Service was great, and everyone was very friendly. Beds were comfortable, and location was great. Rooms could use a little updating as the carpets and furniture appeared old and dirty.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Four Points by Sheraton, el 25 dic. 2023
Thank you for taking the time to write your review. We look forward to seeing you in the future. We will do our best to meet your expectations on your next stay.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ADA rooms need renovations!
Stayed for 5 days and enjoyed very much. Super friendly staff and very helpful. Lovely facility. Will come back. This is not a complaint , but a suggestion. The room I requested was a ADA room. Got it but found it to be lacking in disability easy access. The Bed is WAY to high. no chair in room to sit and do shoes. Bathtub not wheel in shower. Hall to narrow to manuver wheelchair into bathroom. Again, enjoyed stay but feel it was a misrepresentation of ADA specifications.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Four Points by Sheraton, el 25 dic. 2023
Thank you for the review and we will do our best to meet your expectations next stay.

10/10 Excelente

Sean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Four Points by Sheraton, el 25 dic. 2023
We appreciate your feedback. Thank you.

10/10 Excelente

Donna

Se hospedó 3 noches en diciembre de 2023
Respuesta de Four Points by Sheraton, el 20 dic. 2023
We appreciate your feedback. Thank you.

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Four Points by Sheraton, el 12 dic. 2023
We appreciate your feedback. Thank you.

6/10 Aceptable

Amy

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
The room has a great view. But the bathroom smells terrible all day long. There was also a dog barking in another room which was annoying.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Four Points by Sheraton, el 11 dic. 2023
Thank you for taking the time to write the review and we look forward to better serving you in the future.

10/10 Excelente

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location for Deck the Chairs event! Loved the suite like rooms and the oceanfront balcony.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Four Points by Sheraton, el 10 dic. 2023
We appreciate the review and thank you for staying with us.

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Four Points by Sheraton, el 6 dic. 2023
We appreciate your feedback. Thank you.

10/10 Excelente

Cheng

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and clean hotel
Se hospedó 1 noche en noviembre de 2023
Respuesta de Four Points by Sheraton, el 6 dic. 2023
Thank you for staying with us and for the feedback.

10/10 Excelente

Jaclyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not our 1st stay here and won't be our last. We like this hotel and book it whenever we are driving through the state,dropping our son off at college or for a family vacation. I have no complaints, front staff is always friendly, hotel is clean, and quiet.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Four Points by Sheraton, el 5 dic. 2023
Thank you for staying with us and we look forward to seeing you again soon.

10/10 Excelente

Richard

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Four Points by Sheraton , el 20 dic. 2023
We appreciate your feedback. Thank you.

10/10 Excelente

Jane

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had an excellent visit at this property. All staff was helpful and very friendly. We would stay here again. Thank you!!
Se hospedó 4 noches en noviembre de 2023
Respuesta de Four Points by Sheraton, el 19 nov. 2023
We appreciate the review and thank you for staying with us.

10/10 Excelente

james

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Four Points by Sheraton, el 15 nov. 2023
We appreciate your feedback. Thank you.

10/10 Excelente

Jeffrey, Smyrna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great views, clean hotel, close to Mayo Clinic (8 minute drive), nice staff.
Se hospedó 2 noches en octubre de 2023
Respuesta de Four Points by Sheraton staff, el 3 nov. 2023
We appreciate the review and thank you for staying with us.

10/10 Excelente

Arlene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superb
The hotel location was excellent ,close to restaurants and shopping.
Se hospedó 3 noches en octubre de 2023
Respuesta de Four Points by Sheraton staff, el 3 nov. 2023
We appreciate your business and thank you for the review.

8/10 Bueno

christopher

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Four Points by Sheraton, el 30 oct. 2023
We appreciate your feedback. Thank you.

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ocean view. No worries.
Se hospedó 1 noche en octubre de 2023
Respuesta de Four Points by Sheraton, el 27 oct. 2023
We appreciate your business and thank you for the review.

10/10 Excelente

Yolanda

Se hospedó 1 noche en octubre de 2023
Respuesta de Four Points by Sheraton, el 22 oct. 2023
We appreciate your feedback. Thank you.