8/10 Bueno
Seth H.
20 feb. 2024
Le gustó: Limpieza
Great Stay, Property Had Mice.
My experience at this property was a mixed bag of delightful surprises and unexpected disappointments. Initially, the charm of the home and its amenities captivated us. It's clear that the owner has invested thoughtfully in creating a welcoming and comfortable environment for guests. The location was perfect for our needs, offering easy access to local attractions and dining options. The property itself was well-maintained, clean, and beautifully decorated, making our first impressions extremely positive.
However, our stay took a turn when we discovered the presence of mice halfway through our visit. Encountering pests in what had been an idyllic setting was not only surprising but also concerning. What compounded the issue was the response from the property management company, Vacasa. Despite reporting our findings, we received neither accommodation to address our discomfort nor sympathy for the situation we found ourselves in. The lack of action and empathy from Vacasa was disheartening and, frankly, disappointing.
This experience has left me with mixed feelings. On one hand, the property itself is a gem that the owner has clearly put a lot of effort into. It's a shame that such a beautiful home is under the management of a company that doesn't seem to prioritize guest satisfaction or respond adequately to issues that can significantly impact a guest's stay. On the other hand, it's sad to see a lack of empathy and support when it's most needed.
I hope this review
Seth H.
Se hospedó 6 noches en febrero de 2024