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Opiniones de Motel 6 Lantana, FL

2 out of 5
Motel 6 Lantana, FL
1310 W Lantana Rd, Lantana, FL

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 53 de 152 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 16 de 152 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 19 de 152 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 152 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 46 de 152 opiniones" "

5.8/10

Limpieza

6.8/10

Servicio y personal

5.8/10

Servicios

5.6/10

Condiciones de la propiedad

5.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Joicy

Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 19 abr. 2024
Hi Joicy, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Jonathan

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me cobraron la estadía y cuando llegué no había habitación. Que mala experiencia y más porque era de madrugada.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 3 abr. 2024
Hi Jonathan,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excelente

Gama

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
todo bien
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 19 mar. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Francisco

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Necesita remodelacion,toallas sucias,no recojen los cuartos pisos sucios y inodores rotos y manchados bien osquerosos,no regreso.
Se hospedó 4 noches en febrero de 2024
Respuesta de Brand Experience Team, el 14 feb. 2024
Hola Francisco,Aquí en Motel 6, siempre intentamos hacerlo mejor. Lamentamos que no haya disfrutado de su reciente estadía y nos gustaría disculparnos porque su experiencia no fue tan buena como podría haber sido. Nos encantaría tener la oportunidad de compensarlo, así que esperamos volver a verlo pronto.Lilith#Equipo6

2/10 Terrible

Alexander

Se hospedó 1 noche en enero de 2024
Respuesta de Nicole J., el 9 may. 2024
Thanks for your response.

6/10 Aceptable

dulce

Viaje de negocios
Mas o menos
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 9 ene. 2024
Hola Dulce,¡Nos alegra que haya tenido una gran experiencia y apreciamos sus comentarios!Lilith#Equipo6

8/10 Bueno

Roberto

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Alvaro

Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Adrian

No tienen nevera pequeña y tampoco microondas
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y., el 18 oct. 2023
Lamentamos que no haya disfrutado de su estancia con nosotros y le pedimos disculpas por cualquier inconveniente que pueda haber experimentado. Esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor visite nuevamente.nancy y.#Equipo6

8/10 Bueno

Alvaro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Marangelie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfecto
Se hospedó 2 noches en agosto de 2023
Respuesta de Brand Experience Team, el 30 ago. 2023
Hola Marangelie,¡¡Gracias por la calificación perfecta!!Lilith#Equipo6

4/10 Malo

Sanz

No le gustó: Limpieza, servicios, condiciones de la propiedad
I am not sure I will book it again , didn't have a good experience
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 7 may. 2024
Hi Sanz,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

4/10 Malo

Janet

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There were bugs in the room, especially in the bathroom. Our room was not cleaned every morning. We were not given fresh linens. Both sink and shower were both stopped up and we're not repaired. The room had bedbugs. Both my father and I were bitten up the first night. We were there all over. I had to go out and get cream and and then I actually had to call our doctor back home for him to call and get us cream because they were so bad. Unless you to living in a bug infested room or house you can stay here if not, I wouldn't stay within a 50 mile radius of this hotel . I believe that someone needs to call someone on this hotel because they are just pure nastiness if it wasn't for the fact that I was staying, I would have definitely checked out. !
Se hospedó 2 noches en abril de 2024
Respuesta de Brand Experience Team, el 7 may. 2024
Hi Janet,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Albert

No le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Nicole J., el 9 may. 2024
Thanks for your feedback

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Across the street from a shopping center with Publix and they accepted cash.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 7 may. 2024
Hi Eric,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Dena

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unsafe people walking around in the parking lot all night. I heard some guy screaming at his girlfriend he was going to shot her. I never went out till morning to leave. 1 guy stood by my window talking on his phone for hrs. No security at all. Never again. I came from the other coast and did not know the area.
Se hospedó 1 noche en abril de 2024
Respuesta de Nicole J., el 23 abr. 2024
Please accept our sincerest apologies that your experience was less than satisfactory. It is disappointing to learn that we fell short of our goals in this instance. We appreciate you taking the time out of your busy schedule to share your concerns.I can assure you that corrective measures will be taken to prevent similar problems in the future.

10/10 Excelente

Angela

Se hospedó 1 noche en abril de 2024
Respuesta de Nicole J., el 9 may. 2024
Thanks for your feedback!

10/10 Excelente

Hannah

Se hospedó 1 noche en abril de 2024
Respuesta de Nicole J., el 9 may. 2024
Thanks for your feedback!

2/10 Terrible

Kobi

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
People outside my window all night roaches inside my room
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y., el 17 abr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excelente

Mary K

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is excellent
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y., el 17 abr. 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

STANISLAV

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
property
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 11 abr. 2024
Hi Stanislav,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excelente

Jenn

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experiences
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 11 abr. 2024
Hi Jenn,Thank you for the perfect rating!Lilith#Team6

4/10 Malo

John

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dirty room. Broken doors. People loitering by office.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 11 abr. 2024
Hi John,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Joel

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Upon entering the room we found bed bugs. We immediately left and told the staff who acted as though it was no big deal.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 3 abr. 2024
Hi Joel, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Natalie #Team6

8/10 Bueno

Aaron

Se hospedó 1 noche en marzo de 2024
Respuesta de Nicole J., el 9 may. 2024
Thanks for your feedback!

10/10 Excelente

Priscilla

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The main front of office staff is excellent, expecially ART
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 3 abr. 2024
Hi Priscilla, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

10/10 Excelente

Priscilla

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Nicole J., el 21 mar. 2024
Thank you for your review. Have a great day!

6/10 Aceptable

Ahmed-din

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Rooms are not insulated. Woke up all night from dog barking in the neighboring room
Se hospedó 1 noche en febrero de 2024
Respuesta de Nancy Y., el 19 mar. 2024
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

10/10 Excelente

Priscilla

Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 29 mar. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Talibah

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was filthy and smelled musty the sheets were old and stained the toilet omg it was gross it needs scrubbing with toilet brush and bleach no toilet paper was in the room overall its the worst place i have ever stayed if it wasnt that late when i booked it i wouldn't have stayed nastiest place ever.
Se hospedó 2 noches en febrero de 2024
Respuesta de Brand Experience Team, el 12 mar. 2024
Hi Talibah,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Malo

Josia

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
I liked the staff service other than that I did not like the room at all.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 12 mar. 2024
Hi Josia,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Nancy Y., el 14 mar. 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excelente

CHARLES W

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The mattress in my room needs to be replaced. Worn on one side and lumpy. Door didnt close correctly.had to mess with it, so that it would close. I did let the front office know. Even with my earned points, this motel 6 way too pricey.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 6 mar. 2024
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Aceptable

ANN

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The staff was friendly and very professional!
Se hospedó 1 noche en agosto de 2023
Respuesta de Brand Experience Team, el 6 mar. 2024
Hi Traveler,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

2/10 Terrible

Sandra

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Horrible
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 6 mar. 2024
Hi Sandra,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Malo

David

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just be aware of your surroundings staying here. Our door was broken. We couldn’t lock the door, the people living in the hotel made it so uneasy to sleep at night. Screaming, yelling, smoking. It was inappropriate to experience this. Now the room is a whole story. The mattress is literally cardboard. The pillows seemed to be 10 years old. The room it self was poorly cleaned. The sinks were dirty, toilet and shower. We were not happy at all with this stay……..
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 6 mar. 2024
Hi David,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Aceptable

Ricardo

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
Wouldn’t recommend
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 6 mar. 2024
Hi Ricardo,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excelente

Priscilla

Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 7 mar. 2024
Hi Priscilla,Thank you for the amazing review!Maz K.#Team6

4/10 Malo

Sandra

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Room that was booked wasn’t ready
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 27 feb. 2024
Hi Sandra,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

10/10 Excelente

Priscilla

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent will extend my stay
Respuesta de Brand Experience Team, el 27 feb. 2024
Hi PriscillaThanks for your review, we really appreciate the support. Lilith#Team6

2/10 Terrible

Najah

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was very dirty, there were stains all over the bed sheets and on the curtains, the room smelled very bad, we complained to the manager and all she said was sorry about that, really!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 27 feb. 2024
Hi Najan,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Malo

Lori

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
The employees were all very nice. The room smelled bad, I cleaned all surfaces & the vents on the air conditioner for 30 min. with Lysol Disinfectant, then it smelled better. No remote for the TV I called the office and corporate 9 times only receiving a "sorry" & never got the remote. Bugs coming out from behind the mirror. I could see thru to the parking lot along the door opening when the door is shut. The Floor was uneven and the flooring had large air bubbles as big as a frying pan. We did not use the shower the tub was stained, scratched & badly discolored all around, and the drain had no drain cover. I did not like anything about the room I stayed in. The employees were nice but all I got were apologies no resolutions. I told them that I required a refund and canceled the reservation for a second night. Expedia gave me my money back -a $2 service fee. No more complaints. Lesson learned
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 27 feb. 2024
Hi Lori,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excelente

Walbert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always good
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 27 feb. 2024
Hi Walbert,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excelente

Walbert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stay always great
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 27 feb. 2024
Hi Walbert,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excelente

Christopher

Se hospedó 1 noche en febrero de 2024
Respuesta de Nicole J., el 21 mar. 2024
Thank you for your review. Have a great day

2/10 Terrible

La Chanta Thomas, Riviera Beach

Viaje en pareja, Viaje con mascota
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The door was hard to open. The bed railing is truly a hazard, it protrudes out a lot. The a/c unit sounds like a truck which kept me up all night and has no fan speed adjustments. The linen had cigarette burns on them. The toilet was stained badly. The curtain wasn’t properly secured. The bathroom was not properly cleaned. Pubic hair was on the ceiling of the shower. The towels wasn’t white, had yellowing color. People hung out all night. The floor had brown stain marks on them. The entire experience was awful to say the least.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 27 feb. 2024
Hi La Chanta,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

10/10 Excelente

Priscilla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Brand Experience Team, el 27 feb. 2024
Hi Pricilla,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

4/10 Malo

Edgar

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 27 feb. 2024
Hi Edgar, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excelente

Ricardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ok overall
Se hospedó 3 noches en febrero de 2024
Respuesta de Brand Experience Team, el 14 feb. 2024
Hi Ricardo,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Richard

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will not return
Stayed here for an expo we were doing in West Palm. Hotel is dirty, run down and appears to be in a questionable area of town. The towel rack was broken. The phone wasn’t functional. Our neighbors in the rooms around us were semi-permanent “residents”. There was a room a few doors down that was boarded up with plywood and another on the second floor with yellow tape around it. Beds were extremely hard and too big for the small room. German cockroach infestation so we’ll have to be careful with our belongings when we get home not to transfer them. No amenities at all besides tiny bars of soap. Police had some young people being arrested on the first night when we returned. Felt like an unsafe environment.
Se hospedó 2 noches en febrero de 2024
Respuesta de Brand Experience Team, el 14 feb. 2024
Hi Richard,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6