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Sheraton Makkah Jabal Al Kaaba Hotel

5.0 star property
Luxury hotel near Great Mosque of Makkah

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Sheraton Makkah Jabal Al Kaaba Hotel

2 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Pillowtop beds, minibar, in-room safe, desk
Reception
Designer toiletries, hair dryer, slippers, towels
Reviews
8.6

Excellent

Popular amenities

  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi
  • Breakfast availableBreakfast availableBreakfast available
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk
  • LaundryLaundryLaundry

Explore the area

Map
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231
  • Popular LocationGreat Mosque of Makkah10 min walk
  • Popular LocationKaaba12 min walk
  • Popular LocationAbraj Al-Bait Towers16 min walk
  • AirportJeddah (JED-King Abdulaziz Intl.)67 min drive

Most relevant reviews

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10/10 Excellent

Liked it
Mohamed
May 21, 2024
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Room options

View all photos for Traditional Room, 2 Twin Beds, Smoking, City View

Pillowtop beds, minibar, in-room safe, desk

Traditional Room, 2 Twin Beds, Smoking, City View

7.9/10 Good

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Pillowtop bed
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed, Smoking, City View

Pillowtop beds, minibar, in-room safe, desk

Traditional Room, 1 King Bed, Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Pillowtop bed
Hair dryer
Designer toiletries
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 3 Twin Beds, Smoking

Pillowtop beds, minibar, in-room safe, desk

Traditional Room, 3 Twin Beds, Smoking

8/10 Very Good

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Pillowtop bed
Hair dryer
Designer toiletries
  • 291 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Smoking

Pillowtop beds, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
  • 635 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 2 Twin Beds, Smoking

40-inch LED TV with cable channels, TV

Junior Suite, 2 Twin Beds, Smoking

8/10 Very Good

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed, Smoking, City View (Tower)

Pillowtop beds, minibar, in-room safe, desk

Suite, 1 Double Bed, Smoking, City View (Tower)

10/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 1238 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds, Smoking, Tower

Pillowtop beds, minibar, in-room safe, desk

Suite, 2 Twin Beds, Smoking, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 872 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 3 Twin Beds, Smoking

Executive Suite, 3 Twin Beds, Smoking | Living area | 40-inch LED TV with cable channels, TV

Executive Suite, 3 Twin Beds, Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 732 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, 1 Double Bed, Smoking, Tower

In-room dining

Suite, 1 Double Bed, Smoking, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 1884 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Smoking, City View

Pillowtop beds, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Smoking, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Smoking, Tower

Pillowtop beds, minibar, in-room safe, desk

Suite, 2 Twin Beds, Smoking, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 861 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed, Smoking

Pillowtop beds, minibar, in-room safe, desk

Traditional Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Makkah Convention Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.8 out of 10, Excellent, (666)
The price is $120
$145 total
includes taxes & fees
Jun 27 - Jun 28
Hilton Makkah Convention Hotel

About the neighborhood

Makkah

Located in Makkah, Sheraton Makkah Jabal Al Kaaba Hotel is in the city center and near a train station. Notable landmarks in the area include Great Mosque of Makkah and Kaaba.
Visit our Makkah travel guideOpens in a new window

What's nearby

  • Great Mosque of Makkah - 10 min walk
  • Well of Zamzam - 11 min walk
  • Kaaba - 12 min walk
  • Safa and Marwah - 15 min walk
  • Abraj Al-Bait Towers - 16 min walk

Getting around

  • King Abdulaziz Intl. Airport (JED) - 67 min drive

Restaurants

  • مطعم راسا الإندونيسي - 10 min walk
  • Executive Lounge - 15 min walk
  • مطعم المصطفى - 13 min walk
  • سوفليه شهار - 10 min walk
  • الملتقى لاونج - 15 min walk

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

Luxury hotel near Great Mosque of Makkah
Kaaba and Abraj Al-Bait Towers are located near Sheraton Makkah Jabal Al Kaaba Hotel, which provides a coffee shop/cafe, dry cleaning/laundry services, and a business center. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. In addition to a bar, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), concierge services, and a 24-hour front desk
  • A gift shop, smoke-free premises, and luggage storage
  • An elevator, wedding services, and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All 412 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Designer toiletries and hair dryers
  • 40-inch LED TVs with premium channels
  • Refrigerators, electric kettles, and heating

Languages

Arabic, English, Hindi, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: WiFi (SAR 75 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available for a fee: SAR 95 for adults and SAR 47.50 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Al Firdous Restaurant
  • Asia Restaurant
  • Chocolate Lounge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 161 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 24 floors
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 95 for adults and SAR 47.5 for children
  • Fee for in-room wireless internet: SAR 75 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah

Frequently asked questions

Is Sheraton Makkah Jabal Al Kaaba Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sheraton Makkah Jabal Al Kaaba Hotel?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at Sheraton Makkah Jabal Al Kaaba Hotel on Jul 1, 2024 start from $113.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Makkah Jabal Al Kaaba Hotel?

This hotel doesn't offer parking.

What time is check-in at Sheraton Makkah Jabal Al Kaaba Hotel?

Check-in start time: 4 PM; Check-in end time: 5 PM.

What time is check-out at Sheraton Makkah Jabal Al Kaaba Hotel?

Check-out is at noon.

Where is Sheraton Makkah Jabal Al Kaaba Hotel located?

Located in the heart of Makkah, this luxury hotel is within a 15-minute walk of Alkhalil Courtyard, Great Mosque of Makkah, and Kaaba. Souk Al-Khalil and King Fahad Gate are also within 10 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 185 out of 333 reviews" "
Rating 8 - Good. 83 out of 333 reviews" "
Rating 6 - Okay. 33 out of 333 reviews" "
Rating 4 - Poor. 11 out of 333 reviews" "
Rating 2 - Terrible. 21 out of 333 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, property conditions & facilities
Liked it
Stayed 1 night in May 2024

8/10 Good

Samy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the second time I'm booking this property. Overall, the experience was super pleasant. 2 regrets comparing my first journey: - the bridge to haram was closed, accessibility was reduced - super noisy because of public works
Stayed 4 nights in Feb 2024

10/10 Excellent

Subul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of construction work ongoing.
Stayed 2 nights in Feb 2024

10/10 Excellent

Naeem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Masjid ul Haram
Stayed 3 nights in Feb 2024

10/10 Excellent

Runa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easily accessible to the mosque. At the time of writing this, the main gate for Tawaf is gate 79, and the Sheraton is on the newly extended side, so we mainly used gate 114, there is more space to pray and less crowded and chaotic, which we preferred. The staff were particularly friendly, and always greeted with a smile no matter what time of day it was. We arrived a bit earlier than expected, but were able to leave our luggage with concierge and then check in a bit later. There is a bridge that will have access to the mosque in the future, but the building work for the mosque extension has not been completed, so this is not in operation yet. But bear in mind this the extension part and not direct access to the Kaaba. The facilities, bed and room were clean and comfortable, and I would personally stay here again.
Stayed 6 nights in Feb 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel would definitely stay again.
Stayed 5 nights in Feb 2024

10/10 Excellent

Md Masudul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Signboard colour should be more visible colour
Stayed 4 nights in Feb 2024

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service
Stayed 2 nights in Feb 2024

10/10 Excellent

Omair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So close to Haram. Maybe a ten min walk but once the area in front of it is complete, haram is 3 min walk at max. Great breakfast. Loved the room. Would definitely stay again
Stayed 2 nights in Feb 2024

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Easy check in, staffs were very coperate and the entire cleanig crews were awesome. They took care of our needs and always there to help. There was nothing negative i can write about my stay. Great bangladesh staff, very polite and humble. Will sure recommend staying at sheraton mecca.
Stayed 3 nights in Feb 2024

10/10 Excellent

Shakeeb

Stayed 4 nights in Feb 2024

10/10 Excellent

Abdul Rauf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Azaz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 4 nights in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Farzian

Stayed 2 nights in Jan 2024

10/10 Excellent

lukman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and great location
Stayed 3 nights in Jan 2024

10/10 Excellent

Ruba

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but they didn’t tell us about the bridge inside the hotel to Kaaba, they are very nice and they didn’t charge me for the breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Sadik

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. You can tell the hotel is very well-maintained. All spaces are very clean with great fragrances. Not bad, walking distance from the holy mosque.
Stayed 3 nights in Jan 2024

2/10 Terrible

Osama

Traveled with family
Disliked: Property conditions & facilities, room comfort
Extremely disappointed.
Awful experience. Sounds of construction non stop. Terrible location. And nothing nearby. Will not be staying here again.
Stayed 5 nights in Jan 2024

6/10 Okay

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Zahid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay and great location for visiting the Haram. Happy to stay at the hotel when we next visit.
Stayed 3 nights in Dec 2023

8/10 Good

Jamal, USA

Good facility never tried before, uphill walk was little difficult from Haram to the hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

nasim, Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This on hill which is not easy to walk up when coming back from Haram it was hard walk . Going down is easy due to gravity but coming back is hard. Keep this in mind when booking.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jamee

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 6 nights in Dec 2023

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Address
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Mecca, Eastern Province