“Overall, the property was clean and tidy, the staff were really friendly and helpful and the food was decent. However, one of the rooms had no working shower and despite reporting it first thing in the morning, it still wasn’t repaired when my dad returned. They did offer to move him to another room, but it was late and he just wanted to get to bed. Also, the beds were really uncomfortable and the pillows were so thin, I had to use all 4 of them. Rooms would benefit from blackout……
“Staff were friendly and helpful. Lift was out of order for all of our stay which was not good as I have arthritis in both knees, left hip and right shoulder. There were a lot of stairs - this spoilt the holiday slightly for me”
“The positives are comfortable bed, excellent blackout curtains, great towels, very friendly staff, short walk to airport (if it isn’t raining).
The negatives:
Loose shower door that flooded bathroom floor - the great towels came in handy, an alarm clock that even turned off and unplugged went off at 3:00 AM and again at 3:15, very dark room - no lights at desk or dressing area, no USB ports, had one request - room not near elevator- it was one room away,
We had an early flight and left at 6:30……
“Good staff service. Room and bathroom very modern and clean, bed was comfortable and had a great sleep. Breakfast was good quality lovely fresh fruit. Great location and very friendly staff.”