“It was clean and comfortable, they also supplied the towels and a very nice welcome pack. I would recommend this property to anyone holidaying in the area, we will certainly book sykes cottages again in the future.”
“The Lairds House is a unique place to stay. It has an historic charm and well furnished hotel rooms. I also ate there and the meal was good, but did suffer from an upset stomach after. In the morning as a result I had a very simple breakfast, avocado on toast which was slightly below par.
My main concern was having booked through Expedia there was a dog fee which wasn’t clear of £15. Having been told I had settled up my bill the night before and tried to leave was made to feel as if I was trying……
“Poor reception greeting. No-one was at the reception area - it’s an extension of the bar. We had to search for a barkeep to check us in. Rooms are a bit dated but spacious, and the ensuite bathroom was excellent as it seemed to have been updated. Breakfasts were excellent. ”
“Poor service from reception and leisure staff, having to pay an additional £25 to use the hotel swimming pool after stating it’s included in your stay is really poor. Leisure staff extremely rude and the leisure area hot clean at all.”
“If you value the suspension in your car then avoid the long potholed drive up to this property!
On arrival it transpired the lift was not working and no-one appeared the whole weekend to investigate or repair. No idea how long it had been broken. No apology was given when we arrived. We were simply directed to the staircase to get to our room on the 2nd floor!.
No idea when the skirting boards in the room was last cleaned.
The shower in the room was scalding hot one minute and freezing cold……
“Great base for the northumberland coast,we visited bamburgh which has lots of history,we can recommend the grace darling museum and the church .Also Alnwick has a fantastic castle,( harry potter was filmed there.) The Amble inn had a great atmosphere we were lucky,band played on the friday we arrived .they played great music.And the meal we booked was lovely.well done to all the staff we were made very welcome and nothing was to much trouble.
Plenty of free parking aswell.”
“Room lovely with sea view
Staff brilliant in accommodating our particular needs: help with bags and special dietary needs for Rose...
Check in was early.
Just perfect.”