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Opiniones de BIG4 Ingenia Holidays Queenscliff Beacon

3 out of 5
BIG4 Ingenia Holidays Queenscliff Beacon
78 Bellarine Highway, Queenscliff, VIC

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 221 de 333 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 90 de 333 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 16 de 333 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 333 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 333 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

9.4/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Stewart, Somerville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A fantastic place to stay with children. Has everything there for the kids. My husband and I stayed for a relaxing weekend getaway no children, but still loved it. The unit we stayed in was lovely clean and had everything you would need. We had a walk around the park and it was lovely to see so many families out. Kids riding and having fun. Would definitely stay again.
Se hospedó 3 noches en abril de 2024
Respuesta de Ingenia, el 7 may. 2024
Hi Stewart,Thank you for providing your feedback after your recent stay at Queenscliff Beacon.We’re so happy you loved your experience and can’t wait to have you back for your next holiday. See you again for another stay soon. Warm Regards,Ingenia Holidays Team

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
We needed a room for the night. It suited our purposes
Se hospedó 1 noche en marzo de 2024
Respuesta de Ingenia, el 4 abr. 2024
Hi David,Thank you for providing your feedback after your recent stay at Queenscliff Beacon.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excelente

james

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Ingenia, el 4 abr. 2024
Hi James,Thank you for providing your feedback after your recent stay at Queenscliff Beacon.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

4/10 Malo

Peter

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Ingenia, el 12 mar. 2024
Hi Peter,Thank you for providing your feedback after your recent stay at Queenscliff Beacon.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excelente

Suzanne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed in a studio apartment which was hotel-like. Very comfortable. We were concerned because it was close to the road but we could not hear the traffic. We were also concerned that being a family friendly resort that children's noise might be an issue - but it wasn't. You do have to drive carefully around the park though due to the small children. Overall, we were very happy with our stay for 3 nights.
Se hospedó 3 noches en febrero de 2024
Respuesta de Ingenia, el 12 mar. 2024
Hi Suzanne,Thank you for providing your feedback after your recent stay at Queenscliff Beacon.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Aceptable

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great park, stayed in a 3 bedroom cabin, the lounge dining area was ok but the bedrooms, bathroom and toilet very small, wouldn’t want to be too overweight or u might not get in the toilet and the bedrooms are very tight. Needs a bit more room in these areas, otherwise park itself was great and staff were very friendly 😁
Se hospedó 2 noches en febrero de 2024
Respuesta de Ingenia, el 6 mar. 2024
Hi Susan,Thank you for providing your feedback after your recent stay at Queenscliff Beacon.We are happy to hear that you enjoyed your stay with us.We appreciate your feedback. Warm Regards,Ingenia Holidays Team

8/10 Bueno

Hang Lui Bud

Se hospedó 1 noche en febrero de 2024
Respuesta de Ingenia, el 21 mar. 2024
Hi Hang Lui Bud,Thank you for providing your feedback after your recent stay at Queenscliff Beacon.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Ingenia, el 6 mar. 2024
Hi Michelle,Thank you for providing your feedback after your recent stay at Queenscliff Beacon.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excelente

Grant

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay on a budget. Close to many beaches, point lonsdale and Queenscliff a 2 min drive. Friendly staff, cabin was great, clean and had everything you need. Thanks!
Se hospedó 2 noches en enero de 2024
Respuesta de Ingenia, el 8 feb. 2024
Hi Grant,Thank you for providing your feedback after your recent stay at BIG4 Ingenia Holidays Queenscliff Beacon.We’re so happy you loved your experience and can’t wait to have you back for your next holiday. See you again for another stay soon. Warm Regards,Ingenia Holidays Team

6/10 Aceptable

Anuj

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
The cabin was quite dirty upon arrival. We asked for a mop but only got a broom upon request. The swimming pool water seemed rather not too clean for my liking. Overall ok stay, beds comfy and wifi was too slow while we put the kids too bed. Ok for a getaway.
Se hospedó 3 noches en febrero de 2024
Respuesta de Ingenia, el 8 feb. 2024
Hi Anuj,Thank you for providing your feedback after your recent stay at Queenscliff Beacon.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Bueno

Ian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
All our needs met.
Motel type room was great. Very comfortable bed. Plenty of room. Clean. All the extras that we needed. Attitude at reception was lacking on arrival but improved during our stay. Overall, a room that met all our needs.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ingenia, el 8 feb. 2024
Hi Ian,Thank you for providing your feedback after your recent stay at BIG4 Ingenia Holidays Queenscliff Beacon.We’re so happy you loved your experience and can’t wait to have you back for your next holiday. See you again for another stay soon. Warm Regards,Ingenia Holidays Team

10/10 Excelente

Peta

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved the stay for everything the cabin, parking friendly staff and quite clean we will be back
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Chelsea

Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Helen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing - a Must Stay
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Alan

Viaje en pareja
Great facilities & nice and quiet
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Customer service
Overall is good However customer service at the reception could be better. At first I was told my balance for the accommodation is outstanding/ not pay. In fact, she made a mistake without even checking the system that I have already prepaid at Hotel.com. Staff need more training, and should not be saying that they are very busy for that day as an excuse.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Meher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location and the games inside
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Cassandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Bonnie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Vishna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
fabulous family place to stay kids friendly pool kids games bouncing pad. Cabins clean everything from kitchen fridge bathroom and rooms. Close to shopping,dining and beaches. Our third visit and now planning for summer holidays. love it love it love it.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Louis

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good facilities for kids
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Carl

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything is close to accom' units. Strongly suggest shower mats to avoid slipping, as shower base was very slippery.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Alex

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was absolutely fantastic, the staff, the unit
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Lynette

Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
Very noisy room .. while this was no fault of the caravan park … we had a generator from roadworks right outside our room from 7am until 4pm non stop .
Se hospedó 2 noches en abril de 2023

10/10 Excelente

ruiping

Se hospedó 1 noche en marzo de 2023

8/10 Bueno

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to beaches.
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Vishna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The holiday park is fabulous, family friendly lots to keep the kids occupied and a great place for a couple getaway. We stayed in the banksia 2 cabin very modern clean everything equipped with kitchen utensils fridge etc... the beaches are fantastic nearby shopping great restaurants what else could you ask for. Our second time here coming back again soon can't wait. Vish and Barry
Se hospedó 5 noches en febrero de 2023

10/10 Excelente

Cen

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We love the stay.

10/10 Excelente

Stepehn

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great park, clean comfortable stay. Lots for the kids and beautiful jetty and lighthouse walks and beach
Se hospedó 2 noches en diciembre de 2022

10/10 Excelente

Russell

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location. Awesome for kids. Clean and pleasant. Staff very friendly. We really enjoyed our stay and would stay there again.
Se hospedó 2 noches en noviembre de 2022

8/10 Bueno

judy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Villas beautifully presented, BBQs on the balcony, plenty of room for 4 people, then the extension of space to basketball court, tennis court, games room, enclosed bbq area. Coutakids each morning was a big hit. Coffees from the kiosk were great. Had anticipated the ability to duck out for spa treatments or to enjoy hot bubbling spa bath, however these two areas were closed.
Se hospedó 6 noches en octubre de 2022

10/10 Excelente

Geoffrey

Se hospedó 2 noches en mayo de 2022

8/10 Bueno

Gilles Jules

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quality amenities
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Aga

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
The hot tub / jacuzzi was no longer installed. A bit disappointed as that was the main reason I booked the resort. The resort photos should be updated to reflect this.
Se hospedó 1 noche en junio de 2022

8/10 Bueno

Fiona

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2022

10/10 Excelente

Kathryn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The villa we stayed in was very well laid out with plenty of space and features. The only thing I would have liked was a ceiling fan in the main bedroom.
Se hospedó 4 noches en febrero de 2022

8/10 Bueno

A H M

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family trips to Queenscliff
It is located in ideal location from where beach is nearby. Also, essential amenities are within reach. Overall experience was better.
Se hospedó 4 noches en enero de 2022

10/10 Excelente

mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It had every thing you could ever need And the park BBQS that were every where were very clean We will be back And walking distance to beach fantastic
Se hospedó 3 noches en enero de 2022

10/10 Excelente

Sujit

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Perfect getaway for the family with kid! My 2 yo old enjoyed a lot there especially the Jumping pillow and indoor swimming pool!! We wanted a vacation where we could enjoy, rest l, have a bit of a fun and most importantly, we don't need to drive in pursuit of some activities for kids! So, we went to the right place!! Only thing I didn't like was the cobwebs and big spiders and unclean windows in the Studio Apartment we, a family of 3 were staying in. The kitchen was good with all the essential utensils and appliances. The staff was very friendly and my god, the Go-cart ride with my kid was awesome! Do try that if you are there!
Se hospedó 3 noches en diciembre de 2021

10/10 Excelente

Graham

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly service and facilities (pool spa availability of good coffee)
Se hospedó 2 noches en noviembre de 2021

6/10 Aceptable

John

Viaje en pareja
Le gustó: Limpieza y servicio y personal
My wife is not very mobile and had to park car a long way from motel room plus carry luggage same distance
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Robert

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean
Se hospedó 2 noches en noviembre de 2021

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great accomodation with fantastic facilities for kids. Staff were wonderful and the kids club was engaging for kids. Highly recommend!
Se hospedó 4 noches en julio de 2021

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great family trip
Great family vacation. Lots of great activities to keep kids entertained. Older style cabin was fine for a few days, but would take a newer one if there for longer. Would happily stay again.
Se hospedó 4 noches en julio de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza
Se hospedó 3 noches en abril de 2021
Respuesta de Emme (Guest Experience Manager), el 10 may. 2021
Thank you so much for your 5-star rating, we hope to see you back at Beacon again soon.

8/10 Bueno

Stephanie

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 2 noches en marzo de 2021
Respuesta de Emme (Guest Experience Manager), el 6 abr. 2021
Thank you so much for your rating Stephanie, it's great to see you enjoyed your stay. We look forward to seeing you again soon. Warm regards, Emme (Guest Experience Manager)

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really liked this caravan park cause it's really close to the Queenscliff Ferry terminal for thoes who don't feel comfortable driving through Melbourne CBD
Se hospedó 2 noches en febrero de 2021
Respuesta de Warm regards, Emme (Guest Experience Manager), el 2 mar. 2021
Thank you for your feedback, we are pleased to hear you enjoyed our central location. We are very lucky to be so close to the ferry providing access to the Mornington Peninsula as well as our direct access to the beach across the road...what more could you want? We look forward to seeing you again soon. Warm regards, Emme (Guest Experience Manager)

8/10 Bueno

Desmond

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2021
Respuesta de Emme (Guest Experience Manager), el 2 mar. 2021
Thanks you for your rating Desmond, we are pleased you enjoyed your stay and look forward to welcoming you back again soon. Warm regards, Emme (Guest Experience Manager)

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
Perfect fit as our younger family were in a van and we had a hotel room which was quiet and also had our privacy. We were close to each other , able to use all facilities which were of highest quality and beautifully maintained.
Se hospedó 5 noches en diciembre de 2020
Respuesta de Emme (Guest Experience Manager), el 11 ene. 2021
Thank you so much for taking the time to share your lovely feedback. I am delighted to see your stay in our Hotel Room ticked all the boxes, they certainly are a lovely, contemporary option - perfect for a couple. We look forward to welcoming you and your family back to Beacon again soon. Warm regards, Emme (Guest Experience Manager)

8/10 Bueno

simon

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2020
Respuesta de Emme (Guest Experience Manager), el 29 ene. 2021
Hi Simon, thank you for taking the time to rate our park. It's great to see you enjoyed your stay and we would love to hear further feedback about how it can improve even more. We look forward to welcoming you back again soon. Warm regards, Emme (Guest Experience Manager)