Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff to be friendly and accommodating, and that you liked the room. We apologize for the issue you experienced with the air freshener being overwhelming, as well as the smell in the first floor hall and the peeling paint on the doors. We appreciate your insights, and we'll use your comments to improve and provide a better experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Sincerely,Hotel Manager

Dear Guest, We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. Sincerely, Hotel Manager

Dear Don,We're delighted to hear that you had excellent interactions with our staff, but we're sincerely sorry to learn that the cleanliness of your room did not meet your expectations. Your feedback regarding the condition of the tub and water pressure is concerning, and we apologize for any inconvenience this caused during your stay. Rest assured, we take cleanliness seriously, and we will address these issues promptly to ensure a more comfortable experience for our guests in the future. We're glad to hear that you found our free breakfast service satisfactory, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a much-improved stay.Sincerely, Hotel Manager

Dear David,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

Dear Mary,We're truly sorry to hear about your disappointing experience at our hotel. Your feedback is extremely valuable to us, and we sincerely apologize for falling short of your expectations. Please know that we take all guest concerns seriously and are committed to addressing them promptly. Rest assured, we'll investigate the issues you've raised and work diligently to improve the quality of our accommodations, amenities, and breakfast offerings. We hope to have the opportunity to regain your trust and welcome you back for a much-improved stay in the future.Sincerely, Hotel Manager

Dear Takahiro,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

Dear Pete,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Jillian,Thank you so much for your fantastic feedback. We're delighted to hear that you had a wonderful stay with us! It's fantastic to know that you enjoyed our clean pool and hot tub, as well as the wonderful service provided by our team. We're also glad you enjoyed our breakfast offerings. We look forward to welcoming you back for another wonderful experience in the future!Sincerely, Hotel Manager

Dear Amelia,Thank you for your glowing feedback! We're pleased to hear that you found our property suitable for your quick trip to town! Providing convenience and comfort for all our guests is important to us, and we're glad we could accommodate your needs. We'd be thrilled to welcome you back for another pleasant stay. Sincerely, Hotel Manager

Dear Nicole,Thank you for taking the time to your comments about our hotel. We are glad you like our hotel staff. But at the same time, We are sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure you that we will work on it and that improvement can be seen during your next stay.Sincerely, Hotel Manager

Dear Susan,Thank you for sharing your feedback with us. We're pleased to hear that you found the room nice and the area quiet. However, we apologize for any inconvenience caused by the noisy bed. Your comfort is important to us, and we will address this issue promptly to ensure a more pleasant experience for future stays. We hope to have the opportunity to provide you with an even better experience in the future.Sincerely, Hotel Manager

This guest smoked in the hotel room and few guest complaint of it as the smoke smell coming into the Hallway. This guest broke the policy as the guest signed the registration which mentions smoke policy. Upon check out Front desk checked the room and noticed smoke smell in the room. Front desk mentioned to the guest about it. The guest refused and started using very abusive language towards the desk Clark. The guest was so aggressive toward the hotel staff. This guest not even respecting to their own pet and use F word to their own pet since they have to pay the pet fee. The guest was using dirty language which we cannot discloses in public, so hotel did call law to handle this violence guest, and the law put trespass on this guest. The hotel staff member requested not to use terrible language at the desk because of Church service going on next to the lobby, and the staff receive reply back from this guest is that” this is America and we can do anything”, by saying it this guest is not even respecting our amazing country THE USA. On the other side the people from the church service came to give sympathy to the hotel staff of listening this kind of abusive language from this guest. The hotel did refund all the deposit money in front of law even they broke the smoking policy, just because the hotel do not want to deal with this wild guest who has no respect to animal, community, people and more important our wonderful country.

Dear Steve,Thank you for sharing your positive experience with us! We're delighted to hear that everything was good during your stay. It's wonderful to know that the hotel's efforts in remodeling were noticeable and that you found the rooms, beds, and showers to be clean and comfortable. We appreciate your feedback on the exterior and rest assured, we'll consider it for improvements. We look forward to welcoming you back for another great stay. Sincerely, Hotel Manager

Dear Brenda,Thank you for your positive feedback! It's great to hear that you had an excellent experience and found the hotel to be a super value for your money. I'm glad you enjoyed the hot tub as well. Your positive comments can be helpful for other travelers looking for a good value and amenities like a hot tub. We appreciate your review, and we hope to welcome you back in the future!Sincerely, Hotel Manager

Dear Pamela, Thank you so much for sharing your recent stay with us and for giving 8 out of 10. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

Dear Shannon,We're thrilled to hear that you found the price amazing! Providing excellent value for our guests is important to us, and we're delighted that you feel you received a great deal for your stay. We're grateful for your positive comment and hope to have the pleasure of hosting you again in the future!Sincerely, Hotel Manager

Dear Bobbi Jo,We're truly sorry to hear about the concerns you raised during your stay. Your feedback is valuable, and we sincerely apologize for the issues with the property's appearance, cleanliness, and amenities. We take these matters seriously and will address them promptly to ensure a more comfortable experience for our guests. We appreciate your understanding as we work to make improvements.Sincerely, Hotel Manager

Dear Robin,Thank you for your kind feedback. We appreciate your honest feedback and are pleased to hear that your stay was satisfactory. While it may not have been extraordinary, we're glad to know that the cleanliness, staff interactions, and overall experience met your expectations. We strive to provide reliable and comfortable accommodations at an affordable price, and we're grateful for your acknowledgment. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

Dear Orlando,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Dear Deanna,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon.Sincerely, Hotel Manager

Dear Rodney,Thank you for your positive feedback. We're thrilled to hear that you enjoyed the amenities in your room, including the refrigerator, microwave, and whirlpool, and that your check-in process was quick and efficient. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager

Dear Robert,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear Douglas,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Deanna,Thanks for choosing our hotel for your stay and the 4 ratings you have given us based on your experience. Hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager

Dear Patrick,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Dear Vicci,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

Dear Danna,Thank you for taking the time to share your feedback. We appreciate your kind words about our clean older hotel. However, we apologize for any inconvenience caused by the pool and hot tub temperatures not meeting your expectations. We will address this issue to ensure a more enjoyable experience for our guests. We hope to have the opportunity to welcome you back for a more comfortable visit in the future.Sincerely, Hotel Manager

Dear Guest,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

Dear jason,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

Dear james,Thank you for your feedback. We appreciate your understanding regarding the age of the hotel and are glad to hear that the room met your expectations overall. However, we apologize for the issue with the bathtub drainage. Your feedback is valuable, and we will address this concern promptly to ensure that such incidents are avoided in the future. We appreciate your stay and look forward to the opportunity to host you again in the future.Sincerely, Hotel Manager

Dear Robert,Thank you for sharing your experience. We're pleased to hear that the front desk service was good and that you found the hotel to be clean and quiet. However, we apologize for any inconvenience regarding the pool towels. Your feedback is valuable, and we'll address this issue to ensure a more seamless experience for our guests in the future. We look forward to welcoming you back.Sincerely, Hotel Manager

Dear Maria,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

Dear Ricardo,Thank you for your feedback. Your kind words mean so much to us, and we're pleased to get such great feedback from you. Your comments indicate that we're meeting our goal of serving our guests well. We hope to welcome you again soon.Sincerely, Hotel Manager

Dear Danna,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager

Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Tamara,We are very sorry to hear that we did not meet your expectations. We deeply apologize for all the inconvenience. We are working to improve the problem areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention.Sincerely, Hotel Manager

Dear Guest,Thank you for your positive comments about the beautiful and well-maintained property, as well as the lovely pool at the Quality Inn Radford-West Blacksburg I-81. We understand that sometimes schedules can be tight, but we're pleased to hear that you had the chance to explore the recreational facilities. Should your plans allow for it in the future, we hope you'll have the opportunity to enjoy the pool and other amenities during your stay. We appreciate your feedback and look forward to hosting you again.Sincerely,Hotel Manager

Dear Mark,Thank you for your feedback. We're pleased to hear that you found the hotel to be nice and clean and conveniently located near the expressway. Your positive feedback is much appreciated, and we look forward to serving you again in the future.Sincerely,Hotel Manager

Dear Jennifer,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely,Hotel Manager

Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

Dear Elkton, Thank you for your stay. We are sorry that you weren’t completely satisfied with your experience at our hotel. We’re involved in a continuous improvement process and are working to make the guest experience better. We take pride in offering a great experience for guests of all kinds. We hope that you will try us again. Sincerely, Hotel Manager

Dear Courtney,Thank you for your kind feedback. While some parts of our hotel may be dated, we're pleased to hear that your room was clean and that you had a positive experience with our friendly staff. Your comments help us understand our areas for improvement, and we're committed to providing the best possible guest experience. We hope to have the opportunity to host you again in the future.Sincerely,Hotel Manager

Dear Kandi,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely,Hotel Manager

Dear Guest,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely,Hotel Manager

Dear Guest,Thanks for being a guest at our hotel. Our apologies for the inconvenience you had with the stay. Our hospitality ensures a nice experience for our guests, but something has not worked here. Unfortunately, we could not provide you with the good staying experience which you deserved. Kindly understand and give us another chance to prove ourselves.Sincerely,Hotel Manager

Dear Timothy,Thank you for your kind words. We're delighted to hear that you had an overall good experience and enjoyed your stay. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely,Hotel Manager

Dear Angela,Thanks for staying with us and giving us a 6-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely,Hotel Manager.

Dear Guest, Thanks for your feedback and 2-star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

Dear Guest,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager