2/10 Terrible
Michael M.
18 abr. 2025
No le gustó: Limpieza
Fool me once
The location and surrounding area were absolutely stunning and initially gave high hopes for the stay. Unfortunately, the experience fell short in terms of cleanliness and service. I found women’s undergarments between the washer and dryer, and the area itself was unsanitary. The living room couch also had a concerning amount of debris in the creases, clearly not cleaned for some time.The biggest issue came during a power outage that affected the entire island. The host offered no solution, despite likely having access to a generator. As someone managing multiple properties, having an emergency plan should be a basic expectation. I chose to check out early due to the lack of support.This was my first time using VRBO, and sadly, it will be my last. Customer service was equally unhelpful and failed to offer any resolution. All issues have been documented via video for record.
Michael M.
Se hospedó 7 noches en abril de 2025