¿La Capitana Old San Juan acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en La Capitana Old San Juan?

Esta propiedad no ofrece estacionamiento.

¿A qué hora es el check-in en La Capitana Old San Juan?

Hora de inicio de check-in: 15:00.

¿Dónde se encuentra La Capitana Old San Juan?

Este hotel se encuentra en San Juan antiguo, a 15 minutos a pie de Plaza de Colón y Puerto de San Juan. Playa del Condado y Centro de Convenciones de Puerto Rico también se encuentran a 5 km (3 mi).

La Capitana Old San Juan: Comentarios, Precios y Fotos 2025

2/10 Terrible

Cliente verificado

Viaje en grupo

3 oct. 2024

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Lamentable

Lugar muy sucio, sin ventanas, oscuridad total, hormigas por todas partes, el agua no funciona bien, muchisimo calor, el aire acondicionado pierde agua continuamente y hace muchisimo ruido, ademas esta solo en una zona de una habitacion, las llaves hay que ir a buscarlas a otro lugar, la puerta de entrada esta rota y no es seguro. No lo recomiendo en absoluto.

Se hospedó 2 noches en septiembre de 2024

4/10 Malo

tatiana

22 feb. 2024

Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Lisbel

Viaje familiar

4 oct. 2023

Le gustó: Servicios

No le gustó: Limpieza y condiciones de la propiedad

No funciona el l aire

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Keyla

29 jul. 2023

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Perfecto

Se hospedó 2 noches en julio de 2023

4/10 Malo

Juan

Viaje familiar

18 jul. 2022

Le gustó: Servicio y personal

No le gustó: Servicios y condiciones de la propiedad

Las habitaciones no son como en las Fotos.

Se hospedó 7 noches en julio de 2022

2/10 Terrible

Katina

Viaje familiar

14 jul. 2025

No le gustó: Limpieza, servicios, condiciones de la propiedad

To be honest was terrible. First I had some delays so we call to let them know that maybe we will miss the Saturday reservation, on that call she said it’s fine don’t worry. But then when I get the on Sunday 13, straight to the address is there, there’s no way to go in or nothing so when I call they said “you have to walk 4mis distance to check in” now my point is: why there’s no information of that in the emails or even in the call I did the day before. So we all the luggage I had to walk over there. Then we get there and the front desk is talking about how the phone is non stop and she can’t answer. Like a people are lost how we supposed to resolve ?! Only 1 toilet paper for 4 people, there’s only one air conditioner in the first part so if the other bedrooms close the door for privacy they will die w no air or breeze. They need to make some arrangements to that over there

Se hospedó 2 noches en julio de 2025

10/10 Excelente

Mindy

Viaje familiar

16 may. 2025

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city!

Se hospedó 2 noches en mayo de 2025

10/10 Excelente

Cassandra Lee

18 mar. 2025

Se hospedó 7 noches en marzo de 2025

10/10 Excelente

steven

8 mar. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Good location.

Se hospedó 3 noches en marzo de 2025

2/10 Terrible

Paola

Viaje familiar

3 mar. 2025

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Not as advertised

There small apartment with a king size bed, I originally booked two beds, sofa bed had no sheets, I had to call the from desk that by the way was a few blocks away, no bathroom amenities and bedbugs bite me during my stay there. I have bites all over my body. I was really excited to stay in san juan city center but this was an unpleasant stay.

Se hospedó 2 noches en febrero de 2025

10/10 Excelente

Marco

18 feb. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

A literal stones throw from San Cristobal!!

I rented this apartment on accident, and I couldn’t be more pleased. The place was amazing. It was so close to San Cristobal, and just a short walk to Del Morro. You won’t be disappointed.

Se hospedó 2 noches en febrero de 2025

6/10 Aceptable

KATARZYNA M

Viaje familiar

27 ene. 2025

Le gustó: Servicio y personal

Address on this property is incorrect. The address is 413 Calle Sol. The building is older than pictured. The kitchen and bathroom had ants but this is common in old buildings. The windows opened onto the inner stairway, the front windows were barred closed. The positives was value for money, location and huge size. The bed was new which was great. Couches are stained and shower is small.

4/10 Malo

Marc

Viaje familiar

1 dic. 2024

Le gustó: Servicio y personal

No le gustó: Condiciones de la propiedad

When we checked in, our property we rented 6 months ago and verified two days before we were told had water damage and the balcony needed repair, so they put us in the hotel there on property, at no time was I offered any compensation, I was told this space they put us in was more expensive than the ocean front apartment. I feel as though many problems could be overlooked by waking up and at least looking at the ocean. Let me just say the staff was very helpful with questions and problems, I know it isn't their fault, but the hotel was running off of generator for two days and we were on the third floor, so the elevator did not work. The ice machine in the fridge was not working, dishwasher not working, the showers have no pressure and there was enough hair in the sink drain that you could make a wig. We stayed for 4 nights and all in all we were safe, the area is residential with a couple bars and nice resturant on the same street. Just feel as though they should have in some way compensated for the loss of scenery that we did not get to experience.

Se hospedó 4 noches en noviembre de 2024

2/10 Terrible

Grigoriy

10 nov. 2024

No le gustó: Servicios

Property is far from the hotel and on third floor with no elevator. Appointment is not clean. Only one pair of keys, but it is 2 keyed doors on entrance to stairs and in apartment so if one person needs to go another one should go with him to open gate and after that come back on third floor On nerow and high stairs Only 2 bath towels and amenities not clean

Se hospedó 3 noches en noviembre de 2024

2/10 Terrible

Bryan

23 oct. 2024

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

I paid a fee for housekeeping which I did not get the entire tiemmI was there which was 3 days. we were 4 people in total and one toilet paper is crazy for 3 day stay. The staff had me walking for about an hour and a half to do my check in despite the fact that I told them I was lost and couldn't find the place where they said the check in is supposed to happen. I arrived at 4. Walking up and down then steep streets of san juan looking for the other hotel that was located in the back of the same building i was supposed to be staying at. Service was terrible. The only good thing was the view. The bathrooms were dirty and very small. I will not recommend it and I won't ever stay here.

Se hospedó 3 noches en octubre de 2024

10/10 Excelente

Cesar Martin

22 oct. 2024

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Awesome

Se hospedó 3 noches en octubre de 2024

2/10 Terrible

Emily

27 ago. 2024

Le gustó: Servicio y personal

No le gustó: Limpieza y condiciones de la propiedad

Se hospedó 3 noches en agosto de 2024

10/10 Excelente

Amber

16 ago. 2024

No le gustó: Servicio y personal y condiciones de la propiedad

I had booked this property because our flight had got cancelled and we had to stay an extra 3 days. it was the cheapest so i wasnt expecting nothing fancy. u have 2 get your key from one location nd then walk to the apartment building. the hallways r very thin so if youre wideset it would be hard to go up the stairs. i had reserved the ocean view room. everything was put up but the floors were not mopped. i could not walk barefoot or my feet would turn black. there was dirt everywhere. the wifi did not work but we had service so it wasnt an issue for us. the tv was connected to the wifi but would go in and out so we had to unplug it multiple times to get it to stream. the stove was very old and only 2 burners worked. the room with the ocean view was very hot but if you kept the door open and the outside door closed at night it could get cold. the view was beautiful... we loved sitting outside nd looking at the water. and the location was in old san juan so everything we needed was in walkable distance. laundromat/grocery store/ and other shops. like i said... this was a last minute booking so i wasnt expecting nothing spectacular but the view and location made up for it and we still made it work.

Se hospedó 3 noches en julio de 2024

6/10 Aceptable

Lisette

24 jul. 2024

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Location was perfect right in the heart. I didn’t complain while staying there but omg paint chips kept falling from ceilings, bathroom shower poles kept falling down and hair everywhere in bathroom. Tile floor in bathroom very dirty. The bathroom was the grossest. The place didn’t feel at all clean sofa was stained dirty… like I said the location perfect but my God the place needs upkeep and super dirty. Not what it looks like in pics. Sorry but not sorry.

Se hospedó 4 noches en julio de 2024

10/10 Excelente

ruddy, Greensboro

18 jul. 2024

Se hospedó 2 noches en julio de 2024

4/10 Malo

Adriana

Viaje en pareja

5 jul. 2024

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Prime location awful property (Zen studio) This hotel is located in a great area. Unfortunately, there were many issues that made our stay very uncomfortable and unsafe. You will walk into a spacious loft with no air conditioned in the living room, just the bedroom. The bathroom shower is very tiny, the water faucets and the shower curtain are broken and filthy. The front door lock doesn’t work we were afraid someone would break in. The list goes on and on…The owner should provide the basic amenities like towels, paper towels for the kitchen and some guest information of the location, WiFi, places of interests etc. This studio needs to be renovated, just look at the pictures. Also, this place was not clean. When a customer books a hotel should have some basic comfort without requesting it.

Se hospedó 4 noches en junio de 2024

6/10 Aceptable

Erasmo

22 jun. 2024

No le gustó: Limpieza

Se hospedó 4 noches en junio de 2024

8/10 Bueno

Jason

Viaje familiar

21 jun. 2024

Le gustó: Limpieza, servicio y personal, servicios

Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!

Se hospedó 4 noches en junio de 2024

10/10 Excelente

Maria

Viaje familiar

20 jun. 2024

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Great location. This is the second time we stay here an d you can’t beat the price

Se hospedó 2 noches en junio de 2024

6/10 Aceptable

Ashley

Viaje en pareja

4 jun. 2024

No le gustó: Condiciones de la propiedad

A lot of the negative reviews stem from the fact that people do not thoroughly read prior to booking. The listing definitely states that not only is the property address a different location from the check-in location, but it’s only stair assessable. Checking in was easy and the property was only about 2- 2 1/2 blocks away 4min walk! I had the Ocean View room and was met w| nice AC upon walking in and the view is absolutely beautiful! Walking distance from just about anything perfect location! Now there were some downs, such as I did not receive check in instructions until 12AM the day of travel after being told I’d get them the day before, both checking in and out no one was at the front desk I was saying hello with no response someone came about 7mins after. The walls of the property and rooms look much older than the pictures used for the listing. The painting doesn’t look fresh, some cracks and water bubble damage which is why people are saying it isn’t clean. The Wi-Fi also didn’t work. With the property being on sort of a main road if you’re a light sleeper the vehicles and loud larger groups of people having conversations passing by will wake you. The Wi-Fi also did not work. If you’re looking for something modern and have health issues with getting up and down stairs and are a light sleeper I wouldn’t recommend for you. For a solo traveler, couple or group of 4 on a budget I’d defn recommend! I really do believe once they take the time renovate the place it’ll be one

Se hospedó 3 noches en mayo de 2024

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