Is La Capitana Old San Juan pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Capitana Old San Juan?

This property doesn't offer parking.

Where is La Capitana Old San Juan located?

Located in Old San Juan, this hotel is within a 15-minute walk of Plaza de Colon and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 mi (5 km).

La Capitana Old San Juan Reviews, Deals & Photos 2025

10/10 Excellent

Mindy

May 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city!

Stayed 2 nights in May 2025

10/10 Excellent

Marco

Feb 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A literal stones throw from San Cristobal!!

I rented this apartment on accident, and I couldn’t be more pleased. The place was amazing. It was so close to San Cristobal, and just a short walk to Del Morro. You won’t be disappointed.

Stayed 2 nights in Feb 2025

2/10 Terrible

Katina

Jul 14, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

To be honest was terrible. First I had some delays so we call to let them know that maybe we will miss the Saturday reservation, on that call she said it’s fine don’t worry. But then when I get the on Sunday 13, straight to the address is there, there’s no way to go in or nothing so when I call they said “you have to walk 4mis distance to check in” now my point is: why there’s no information of that in the emails or even in the call I did the day before. So we all the luggage I had to walk over there. Then we get there and the front desk is talking about how the phone is non stop and she can’t answer. Like a people are lost how we supposed to resolve ?! Only 1 toilet paper for 4 people, there’s only one air conditioner in the first part so if the other bedrooms close the door for privacy they will die w no air or breeze. They need to make some arrangements to that over there

Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Jun 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. This is the second time we stay here an d you can’t beat the price

Stayed 2 nights in Jun 2024

10/10 Excellent

jamie

Apr 10, 2024

Liked: Staff & service, amenities, property conditions & facilities

Awesome location beautiful views from the balcony

Stayed 2 nights in Apr 2024

10/10 Excellent

Cesar Martin

Oct 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Awesome

Stayed 3 nights in Oct 2024

2/10 Terrible

Paola

Mar 3, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Not as advertised

There small apartment with a king size bed, I originally booked two beds, sofa bed had no sheets, I had to call the from desk that by the way was a few blocks away, no bathroom amenities and bedbugs bite me during my stay there. I have bites all over my body. I was really excited to stay in san juan city center but this was an unpleasant stay.

Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Aug 8, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Great location and walking distance from everything I’m Old San Juan

Stayed 2 nights in Jul 2022

6/10 Okay

KATARZYNA M

Jan 27, 2025

Liked: Staff & service

Address on this property is incorrect. The address is 413 Calle Sol. The building is older than pictured. The kitchen and bathroom had ants but this is common in old buildings. The windows opened onto the inner stairway, the front windows were barred closed. The positives was value for money, location and huge size. The bed was new which was great. Couches are stained and shower is small.

8/10 Good

Jason

Jun 21, 2024

Liked: Cleanliness, staff & service, amenities

Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!

Stayed 4 nights in Jun 2024

6/10 Okay

termaine

Oct 12, 2023

Disliked: Cleanliness

The view

Stayed 4 nights in Sep 2023

10/10 Excellent

Carlos

Aug 2, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a very convenient place to stay. Two mins walk anywhere. Friendly staff, didn’t have a problem with anything. It was a 3 stories walk up. I liked the view. Best place ever.

Stayed 7 nights in Jul 2022

4/10 Poor

Rika

Nov 14, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This is not a hotel. We stayed for four nights and we requested bath towels and a soap through text. Text didn’t do anything so we had to go get towels. Location and the view from balcony were great. We killed 2 cockroaches in the bathroom.

Stayed 4 nights in Nov 2023

2/10 Terrible

Grigoriy

Nov 10, 2024

Disliked: Amenities

Property is far from the hotel and on third floor with no elevator. Appointment is not clean. Only one pair of keys, but it is 2 keyed doors on entrance to stairs and in apartment so if one person needs to go another one should go with him to open gate and after that come back on third floor On nerow and high stairs Only 2 bath towels and amenities not clean

Stayed 3 nights in Nov 2024

10/10 Excellent

Carolyn

Feb 19, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balcony Room with a Fantastic View

The ocean view from our room was amazing. We stayed in a balcony room. The room itself is old and not fancy, but it's supposed to be old and not fancy. The service was excellent as well. The room is up two flights of stairs. If you don't want to haul your luggage upstairs, this room is not for you. But if you do, it's worth it.

Stayed 1 night in Feb 2023

6/10 Okay

Lisette

Jul 24, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was perfect right in the heart. I didn’t complain while staying there but omg paint chips kept falling from ceilings, bathroom shower poles kept falling down and hair everywhere in bathroom. Tile floor in bathroom very dirty. The bathroom was the grossest. The place didn’t feel at all clean sofa was stained dirty… like I said the location perfect but my God the place needs upkeep and super dirty. Not what it looks like in pics. Sorry but not sorry.

Stayed 4 nights in Jul 2024

6/10 Okay

Willard

Nov 29, 2022

Liked: Cleanliness, staff & service

Disliked: Amenities

Great location ideal for being downtown being in the hub of everything. Few minor disappointments Only one set of towels for five days day no wash clause or any hand towels for in the kitchen. And TV did not work.

2/10 Terrible

Bryan

Oct 23, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I paid a fee for housekeeping which I did not get the entire tiemmI was there which was 3 days. we were 4 people in total and one toilet paper is crazy for 3 day stay. The staff had me walking for about an hour and a half to do my check in despite the fact that I told them I was lost and couldn't find the place where they said the check in is supposed to happen. I arrived at 4. Walking up and down then steep streets of san juan looking for the other hotel that was located in the back of the same building i was supposed to be staying at. Service was terrible. The only good thing was the view. The bathrooms were dirty and very small. I will not recommend it and I won't ever stay here.

Stayed 3 nights in Oct 2024

2/10 Terrible

Jaciel

Sep 14, 2023

Disliked: Staff & service, property conditions & facilities

Not recommend

Stayed 3 nights in Sep 2023

6/10 Okay

ryan

Feb 3, 2023

Disliked: Property conditions & facilities, room comfort

If you want comfort spend your money elsewhere.

Great location but average to below average accommodation. Very small and dated bathroom with barely enough space. Hot water was more like warm. Was sent an email confirming a different room but given another when we arrived. Not a single window in the entire place.

Stayed 3 nights in Jan 2023

10/10 Excellent

Dennis

Oct 26, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The only thing I paid for a late check out and was told it’s till 2pm for 50$ On my last day I called to confirm that I’m leaving at 2 they said no it’s 50 for every hour after 11… that’s the only thing I was upset about.. but either that it’s super nice

Stayed 2 nights in Oct 2023

6/10 Okay

Francisco

Oct 31, 2022

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

This was my 5th time staying at this location. I love the views from this place. But this time the room was very dirty. This is the first time I have experienced this here. The floors were very dirty. The bed had a lot of hair on it i can imagine it eas from the last guest. The TV didn't work. Overall I was disappointed with this stay.

Stayed 3 nights in Oct 2022

8/10 Good

Ricardo

Jul 10, 2023

Liked: Staff & service

It’s all about the location and the views. They are indeed amazing. That’s the main positive. The access is challenging as the unit is located on a third floor with no elevator. The unit is old and it shows. Furniture, bathroom and kitchen show their age and look cheap and very used. There are cracks on the balcony structure that can make some people nervous. But the views are breathtaking…

Stayed 2 nights in Jul 2023

4/10 Poor

Marc

Dec 1, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

When we checked in, our property we rented 6 months ago and verified two days before we were told had water damage and the balcony needed repair, so they put us in the hotel there on property, at no time was I offered any compensation, I was told this space they put us in was more expensive than the ocean front apartment. I feel as though many problems could be overlooked by waking up and at least looking at the ocean. Let me just say the staff was very helpful with questions and problems, I know it isn't their fault, but the hotel was running off of generator for two days and we were on the third floor, so the elevator did not work. The ice machine in the fridge was not working, dishwasher not working, the showers have no pressure and there was enough hair in the sink drain that you could make a wig. We stayed for 4 nights and all in all we were safe, the area is residential with a couple bars and nice resturant on the same street. Just feel as though they should have in some way compensated for the loss of scenery that we did not get to experience.

Stayed 4 nights in Nov 2024

6/10 Okay

david

Feb 18, 2023

Disliked: Amenities, property conditions & facilities

This apartment has one great asset, the view. Otherwise it is not in good condition. The bathroom is about 5 by 5, with no place to even hang up a towel. It could be nice but needs as lot of TLC. You also have to pickup and return the key 2 blocks away, which can be a hassle in the traffic. And by the way, you have to carry your luggage up 2 narrow flights of stairs.

Stayed 2 nights in Feb 2023

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