Sala de estar en el lobby

Opiniones de Hilton Garden Inn Tampa-Wesley Chapel, FL

3 out of 5
Hilton Garden Inn Tampa-Wesley Chapel, FL
26640 Silver Maple Pkwy, Wesley Chapel, FL

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 494 de 671 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 114 de 671 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 30 de 671 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 15 de 671 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 671 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.0/10

Servicios

9.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Kevin

Se hospedó 1 noche en abril de 2023
Respuesta de GM, el 6 jun. 2023
Thank you very much for your 5-star review! We appreciate your positive feedback and welcome you back again soon!

10/10 Excelente

patricia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excelente como siempre
Se hospedó 2 noches en diciembre de 2022
Respuesta de GM, el 28 dic. 2022
¡Muchas gracias por su reseña de 10 estrellas! ¡Apreciamos su negocio y le damos la bienvenida de nuevo pronto!

10/10 Excelente

Sirhley

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Solo estuve una noche pero todo perfecto sin duda volveria
Se hospedó 1 noche en noviembre de 2022
Respuesta de GM, el 18 nov. 2022
¡Muchas gracias por su evaluación positiva! ¡Apreciamos su negocio y le damos la bienvenida de nuevo pronto!

10/10 Excelente

Martha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great
Se hospedó 1 noche en enero de 2022
Respuesta de GM, el 11 ene. 2022
Thank you very much for your 10-star review!! We are happy to hear that your stay was "great"! We appreciate your business and look forward to accommodating you again soon!

10/10 Excelente

Ivan, Tampa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo bien excelente hotel
Se hospedó 1 noche en septiembre de 2021
Respuesta de GM, el 9 sept. 2021
Muchas Gracias!!!

10/10 Excelente

Lucia E

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2021
Respuesta de GM, el 23 jul. 2021
Thank you for your 10-star review! We are happy that you enjoyed your stay with us and we look forward to accommodating you again in the future.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo me gusto
Se hospedó 1 noche en julio de 2021
Respuesta de GM, el 20 jul. 2021
¡Gracias por su comentario positivo! Agradecemos su negocio.

10/10 Excelente

Cliente verificado

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel es bello desde la entrada hasta el cuarto! Solo que la puerta del baño no tiene cerradura y se queda medio abierto y pueden ver! Todo lo demás perfecto!
Se hospedó 2 noches en junio de 2021
Respuesta de GM, el 23 jun. 2021
¡Gracias por tu reviuew positiva! Nos alegra saber que el hotel le pareció hermoso y que aprecia su negocio.

10/10 Excelente

luis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2020
Respuesta de GM, el 13 ene. 2021
Thank for your 5-star review! We are happy to hear you enjoyed your stay with us and we look forward to accommodating you again in the future.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2020
Respuesta de GM, el 23 dic. 2020
Thank you very much for your 10-star review!! We are happy to hear you enjoyed your stay with us and look forward to accommodating you again soon!

10/10 Excelente

Agueda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome!!
Excelent!
Se hospedó 1 noche en agosto de 2020
Respuesta de GM, el 12 ago. 2020
Thank you very much for your perfect review! We are happy to hear you enjoyed your stay. We truly appreciate your business and welcome you back again soon!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en julio de 2020
Respuesta de GM, el 17 jul. 2020
Thank you for your 5-star review! We appreciate your business and welcome you back again soon!

10/10 Excelente

Yeritza

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My nice stay
Very relaxing
Se hospedó 1 noche en junio de 2020
Respuesta de GM, el 18 jun. 2020
Thank you for your perfect review! We are happy to hear you stay was relaxing. We appreciate your business and welcome you back again soon!

10/10 Excelente

Yeritza

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant Stay!
Recomended,nice place
Se hospedó 2 noches en junio de 2020
Respuesta de GM, el 10 jun. 2020
Thank you very much for your perfect review! We are happy to hear you enjoyed your stay with us and we look forward to accommodating you again in the future.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy limpio y comodo. Excelente servicio.. biennubicado
Se hospedó 4 noches en diciembre de 2019
Respuesta de GM, el 9 ene. 2020
¡Gracias por tu revisión positiva! Agradecemos sus comentarios y nos alegra saber que haya disfrutado de su estancia.

10/10 Excelente

patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
muy bueno
excelente
Se hospedó 3 noches en diciembre de 2018
Respuesta de GM, el 9 ene. 2019
Thank you for staying with us, we appreciate your great review! We look forward to welcoming you back soon.

8/10 Bueno

Geoff

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 8 may. 2024
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.

10/10 Excelente

Temeka

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 8 may. 2024
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.

8/10 Bueno

Vaneese

Se hospedó 3 noches en marzo de 2024
Respuesta de GM, el 8 may. 2024
Thank you for taking the time to review our property. We take very much pride and joy in what we do and could not be happier that we made your stay a pleasant and memorable one. We look forward to having you stay with us in the future.

10/10 Excelente

Christopher

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice facility and staff
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 4 abr. 2024
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.

10/10 Excelente

Donald, Newington

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was great; room was clean and comfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 4 abr. 2024
Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

8/10 Bueno

Brian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
None
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 1 abr. 2024
Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Excelente

sergiy

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 26 mar. 2024
Thank you for taking the time to review our property. We take very much pride and joy in what we do and could not be happier that we made your stay a pleasant and memorable one. We look forward to having you stay with us in the future.

10/10 Excelente

Kristen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 25 mar. 2024
Thank you for the glowing remarks and high rating. It's reviews like yours that keep us motivated and encouraged. I will be sure to pass your comments along to the rest of the team.

10/10 Excelente

GINGER, CHATSWORTH

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great part of town. A lot of shopping & restaurants. Need more parking for when hosting events in meeting rooms at night. Enjoyed our stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 25 mar. 2024
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.

10/10 Excelente

Gracie

Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 23 abr. 2024
Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

6/10 Aceptable

Velencia

Viaje de negocios
Le gustó: Servicios
My car was hit in the parking lot. I felt the “Manager” was not truthful about the camera system. She was very unbothered and not empathetic about the situation.
Se hospedó 3 noches en febrero de 2024
Respuesta de GM, el 25 mar. 2024
We would like to take the time to thank you for reviewing your current stay with us here at the Hilton Garden Inn of Wesley Chapel. As part of the Hilton brand we strive to go above and beyond to ensure that every guest has a positive experience. Unfortunately, that was not the case with yours. Please accept my deepest apologies. We have taken the necessary steps to ensure that this does not happen again, ever.

10/10 Excelente

Maciel, Jersey cIty

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Liked that everything was clean and had everything needed
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 15 mar. 2024
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.

10/10 Excelente

Dianelys

Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 1 abr. 2024
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.

10/10 Excelente

Layth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 15 mar. 2024
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.

8/10 Bueno

Keith

Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 25 mar. 2024
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.

10/10 Excelente

Logan

Se hospedó 2 noches en febrero de 2024
Respuesta de GM, el 25 mar. 2024
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.

10/10 Excelente

Robert

Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 25 mar. 2024
Thank you for taking the time to review our property. We take very much pride and joy in what we do and could not be happier that we made your stay a pleasant and memorable one. We look forward to having you stay with us in the future.

2/10 Terrible

Yazan, Roswell

Se hospedó 2 noches en febrero de 2024
Respuesta de GM, el 20 feb. 2024
We would like to take the time to thank you for reviewing your current stay with us here at the Hilton Garden Inn of Wesley Chapel. As part of the Hilton brand we strive to go above and beyond to ensure that every guest has a positive experience. Unfortunately, that was not the case with yours. Please accept my deepest apologies. We have taken the necessary steps to ensure that this does not happen again, ever.

10/10 Excelente

Patrick

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was clean and didn’t look old
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 20 feb. 2024
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.

10/10 Excelente

cindy

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 20 feb. 2024
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 31 ene. 2024
Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

8/10 Bueno

Krystle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like they allow pets but dislike that we did not know about a pet fee untill we arrived.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 31 ene. 2024
Thank you for taking the time to review our property. We take very much pride and joy in what we do and could not be happier that we made your stay a pleasant and memorable one. We look forward to having you stay with us in the future.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean! Quiet
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 31 ene. 2024
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.

10/10 Excelente

Melanie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 31 ene. 2024
Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Excelente

Edward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 31 ene. 2024
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.

10/10 Excelente

jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
cleanliness of the property. Friendly staff.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 16 ene. 2024
Thank you for taking the time to review us after your experience with us. We are very proud and happy to hear that we have provided you with such amazing service here at this property. We look forward to having you here with us soon.

2/10 Terrible

Magda

No le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 16 ene. 2024
As service is the only product that we sell, creating rewarding experiences for our guests is my only goal. We are constantly monitoring the performance of all the hotels in the Hilton Portfolio of Brands and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will follow-up on the points you have outlined to avoid re-occurrence.

6/10 Aceptable

Larry

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
While the room was immaculate the handicap accessibility was not very good
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 16 ene. 2024
We would like to take the time to thank you for reviewing your current stay with us here at the Hilton Garden Inn of Wesley Chapel. As part of the Hilton brand we strive to go above and beyond to ensure that every guest has a positive experience. Unfortunately, that was not the case with yours. Please accept my deepest apologies. We have taken the necessary steps to ensure that this does not happen again, ever.

10/10 Excelente

yuliet

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing hotel, excellent conditions good area. We have a great time
Se hospedó 3 noches en diciembre de 2023
Respuesta de GM, el 16 ene. 2024
Thank you for taking the time to review our property. We take very much pride and joy in what we do and could not be happier that we made your stay a pleasant and memorable one. We look forward to having you stay with us in the future.

2/10 Terrible

Jessica

Viaje familiar
Le gustó: Servicios
No le gustó: Servicio y personal y condiciones de la propiedad
Front desk was rude. Keys didn’t work. Limited parking. Extremely noisy. Dirty room upon check in.
Se hospedó 3 noches en diciembre de 2023
Respuesta de GM, el 22 dic. 2023
On behalf of our team, we'd like to take this time to sincerely apologize for your experience. We take pride in cleanliness and in providing comfortable accommodations to our guest and it makes us sad hearing this from anyone. We will be taking action to ensure that this does not happen again and we hope to be able to make it up to you in the near future!

10/10 Excelente

Anna

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de GM, el 21 dic. 2023
Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Excelente

Vickie

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to highway and convenient for a one night stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 6 dic. 2023
Thank you very much for taking the time to review our property. We are honored and truly happy to be able to have you stay with us. Hospitality is our passion, and I am thrilled to hear that our staff took care of you. We hope to see you soon.

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were bumped from our original hotel and I am glad we were bc this Hilton was amazing. We were very happy to stay there. Felt safe the entire time.
Se hospedó 3 noches en noviembre de 2023
Respuesta de GM, el 6 dic. 2023
Thank you for taking the time to review our property. We take very much pride and joy in what we do and could not be happier that we made your stay a pleasant and memorable one. We look forward to having you stay with us in the future.

10/10 Excelente

Christiane

Se hospedó 2 noches en noviembre de 2023
Respuesta de GM, el 21 dic. 2023
Thank you for taking the time to review our property. We take very much pride and joy in what we do and could not be happier that we made your stay a pleasant and memorable one. We look forward to having you stay with us in the future.