9.4/10 Exceptional! (416 reviews)
“Hidden” Valet Fees: Be sure to check the additional property details for the $35 daily mandatory valet fee. Yes, mandatory. Having to request my vehicle and be escorted every time I needed something I had forgotten in my car was incredibly inconvenient and frustrating.
Staff: Most staff members were extremely helpful and welcoming, with the exception of some valet attendants. Several had noticeable attitudes that made an already inconvenient mandatory valet experience even worse.
Air Conditioning: The room was freezing, and the thermostat only allowed a maximum temperature of 75°F. Having no ability to make the room warmer meant I was uncomfortable and cold for most of my stay.
Swimming Pool: I specifically asked the front desk about accessibility for my wife, who cannot climb a flight of stairs. I was told there was no accessible alternative and no elevator providing access to the pool. This was extremely disappointing.
Dinner: Mediocre food at premium prices. I would strongly advise against ordering the Rigatoni. The flavor and portion size simply do not justify the price.
Windows: A relatively minor issue, but both the room windows and those in the main lobby were noticeably dirty. Considering the beautiful mountain views, clean windows would have made a significant difference.
Overall Atmosphere: This was perhaps the most uncomfortable part of the experience. Despite the welcoming staff, I often felt unwelcome as a guest. Other guests frequently stared at me and my
Reviewed on Nov 12, 2026